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Problem with EBP accounting

imaiv Posted messages 1 Status Membre -  
 pierre47 -
Hello,
I just bought the software EBP Compta 2010 but I have a problem:
IMPOSSIBLE to open my file, an error message appears: "The database is locked and opened in exclusive mode by administrator since 25/02/2010" what should I do???
Configuration: Windows Vista / Safari 532.5

2 réponses

Réponse 1 / 2
pascalou34
 
You need to go to tools, maintenance, unlock the users and that's it.
49
MallyB
 
I know the post is old, but I think it can help:
I had the same issue this morning and after reading the messages, here's what I did:

Tools / Data Maintenance / Next / Select the relevant folder / Check Remove locks for all users and disconnect all users / Next / Start

And I can access my folder again.

Have a good day everyone.
3
pierre47
 
Thank you, on EBP Commercial Classic 2018, I had a bit of trouble finding the right checkbox because the interface is slightly different, but the solution is good. It is working again. Thanks again.
1