Unable to install pinnacle studio
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freezer13
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freezer13 Posted messages 60 Status Member -
freezer13 Posted messages 60 Status Member -
Hello,
I bought a Dazzle with Pinnacle Studio in the package. I installed it correctly at home and it worked very well.
After a complete uninstallation of the software, I wanted to reinstall it. But when I insert the CD, this is what appears on my screen: "setup cannot find a compatible version of Pinnacle Studio on your system" as you can see: http://tinypic.com/images/goodbye.jpg
Honestly, I don't understand anything =/ .. 15 days ago, it worked very well ..
Any ideas?
Thanks in advance. :)
I bought a Dazzle with Pinnacle Studio in the package. I installed it correctly at home and it worked very well.
After a complete uninstallation of the software, I wanted to reinstall it. But when I insert the CD, this is what appears on my screen: "setup cannot find a compatible version of Pinnacle Studio on your system" as you can see: http://tinypic.com/images/goodbye.jpg
Honestly, I don't understand anything =/ .. 15 days ago, it worked very well ..
Any ideas?
Thanks in advance. :)
Configuration: Windows XP Firefox 3.6
10 answers
Hello,
This is an update version as indicated by the message, and Pinnacle is looking for an older version on your disk to validate the update.
If you have an older version, simply install it beforehand or just insert the CD into the CD drive before installation.
--
Never forget that a forum is a public place, no one will defend you. Be wary of others.
This is an update version as indicated by the message, and Pinnacle is looking for an older version on your disk to validate the update.
If you have an older version, simply install it beforehand or just insert the CD into the CD drive before installation.
--
Never forget that a forum is a public place, no one will defend you. Be wary of others.
Hello,
The Cd key is valid only once. During the first installation, you had to create an account. Use it for reinstalling the program.
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Test www.google.fr and the search section of the site before asking a question.
/!\ Don’t forget to mark it as "resolved" once you have your answer. /!\
The Cd key is valid only once. During the first installation, you had to create an account. Use it for reinstalling the program.
--
Test www.google.fr and the search section of the site before asking a question.
/!\ Don’t forget to mark it as "resolved" once you have your answer. /!\
Well..
these are indeed my 2 CDs that I bought at the computer store, the software is inside! If it were an update version, I wouldn't have been able to install it the first time. Now it doesn't want to install anymore.
these are indeed my 2 CDs that I bought at the computer store, the software is inside! If it were an update version, I wouldn't have been able to install it the first time. Now it doesn't want to install anymore.
I didn't have to create an account the first time, I simply put in my CDs and followed the instructions to the letter while entering my activation key.
Pinacle requires registration and activation when you install their software.
--
Test www.google.fr and the search section of the site before asking a question.
/!\ Don't forget to mark as "resolved" once you have your answer. /!\
--
Test www.google.fr and the search section of the site before asking a question.
/!\ Don't forget to mark as "resolved" once you have your answer. /!\
yes indeed, I just checked, look.. http://tinypic.com/images/goodbye.jpg I didn't remember that. and with my account what should I do to resolve my problem?
Make "regenerate an activation key" and reinstall the program.
--
Test www.google.fr and the search section of the site before asking a question.
/!\ Don’t forget to mark it as "resolved" once you've received your answer. /!\
--
Test www.google.fr and the search section of the site before asking a question.
/!\ Don’t forget to mark it as "resolved" once you've received your answer. /!\