HP Scanjet 5470c Driver for Windows 7

Gliderpilot -  
 Didier -
Hello,

I’m trying to install and get my scanner, a HP Scanjet 5470c, recognized under Windows 7.

As for the software, after some research and tinkering, there are no more issues.
However, the driver is a different story.
Windows 7 can identify what type of scanner is connected via USB, but it also tells me that the driver is not found, and when I try to update the driver using the Windows assistants, nothing happens (nothing regarding the driver).
Unfortunately, there’s nothing on the HP website.

Can anyone help me?

Thanks in advance!
Configuration: Windows XP Safari 532.5

16 answers

  1. sotux
     
    Same problem for me! The solution on my side was to install Mandriva with VirtualBox and it works very well!!! You just need to copy the scanned files onto a USB stick plugged into the PC so that they are directly accessible under Win7.
    https://www.01net.com/telecharger/windows/Utilitaire/systeme/fiches/37588.html
    I think that installing another 32-bit Windows OS in virtual mode should work as well, but I haven't tested it.
    @best regards.
    9
    1. Gliderpilot88 Posted messages 12 Status Member 2
       
      Thank you for the solution.
      Unfortunately, it can't work for me because it's a user who gets confused over little things that needs to use it.

      The solution in my case was the purchase of a Windows 7 compatible all-in-one...
      0
  2. Gliderpilot88 Posted messages 12 Status Member 2
     
    I forgot to mention that it was a 64-bit version of Windows 7.
    1
    1. Parachutiste
       
      As far as I'm concerned, I have an HP OfficeJet 6210.
      In terms of printing, no problem; my PC running Windows 7-64 bits handled everything automatically, so I can print and it works.
      However, I can't get my scanner and fax to work, except manually and independently from the PC, which isn't very useful. As for the photo editing software (Image Zone) which was well designed, practical, and efficient, it cannot be installed.

      I am also looking for solutions, and what I regret the most is not having a response from HP Support... They are champions when it comes to selling, but when it comes to telling us about their software under Windows 7-64 bits, it's a whole different story.
      0
  3. Gliderpilot88 Posted messages 12 Status Member 2
     
    No one has another idea/solution for the pilot?
    Thank you.
    1
  4. fanaudi
     
    Zoef,
    You can also go here: http://www.commentcamarche.net/forum/affich-11289105-pb-script-hp-scanjet-4400c# . . I have outlined my system there.
    I used the PrecisionScan Pro software/driver for the 5470c model, so it should work for you as well. The scanner only works with WIA software, in BMP, GIF, and TIF format, and you won't be able to scan slides or negatives.
    If you understand English, you can find other tips in the HP forum indicated in the link above, but it doesn't necessarily work for everyone.
    I tried everything, and ultimately only my system works on my PC (W 7 32 bits). Note that I have installed W XP on my second hard drive for all the things that do not work (yet) on W 7; it works perfectly but it's tedious because you have to exit W 7 and reboot to the second drive.
    Good luck!
    1
  5. Gliderpilot88 Posted messages 12 Status Member 2
     
    I couldn't find the Vista driver either, which is why I'm asking if anyone has a solution...
    0
  6. latituded620 Posted messages 1032 Status Member 224
     
    None released for Vista, so I have even more doubts for Seven.

    Download the one for XP.
    Right-click on the installation file, properties.
    Check run in compatibility for.
    Choose the last XP in the line (SP3 if available).
    Apply, ok.
    Start the application.

    If it doesn't work, then you won't be able to use it on Seven.
    0
  7. Gliderpilot88 Posted messages 12 Status Member 2
     
    The software works well. It's the scanner-computer connection that's not working because there's no driver..
    Otherwise, your thing works well, I had already applied it ;-)
    0
  8. hughych
     
    I just got a new laptop and I have exactly the same problem: no way to use my HP ScanJet 5470c scanner, it is not accessible with Windows 7 (64 bits).
    The search for driver updates on the HP website for this type of hardware has been unsuccessful. I tried
    with drivers for other OS (XP and Vista) but it doesn't work. Apparently, drivers for this hardware do not exist yet for Windows 7.
    After a search on the site http:// support.microsoft.com, the message I received left me unsatisfied; that is to say, my scanner that worked perfectly under Windows XP (32 bits) is not compatible to work under Windows 7 (64 bits).
    I conclude that as of now there are only 2 solutions to resolve this issue. Either buy a new scanner or wait for HP to get its services up and running to deliver online new drivers compatible with Windows 7 for this type of scanner, unless there is another solution that I am not aware of.
    One surprising thing is that I had no difficulty installing and using an old HP 960c printer with my new laptop. It was recognized immediately by Windows 7 after automatic search for the correct driver. Perhaps it's because this type of hardware is simpler than a scanner.
    If anyone has a tip to make my scanner work, I thank you in advance, as once again I realize that hardware suppliers are lagging behind in updating their products compared to software suppliers, and it’s always the poor consumer who pays the price.
    0
    1. Fanaudi
       
      Fanaudi - May 26, 2010 at 09:09
      After various tests, I managed to get all HP flatbed scanners from 4400c to 5470c working on Vista and W7 with WIA, the Windows scanning software. For those who are interested...
      Fanaudi.
      0
    2. Zoef
       
      Fanaudi, could you please explain how you managed to do it?
      In W7 X64 I can't install the right driver for my 5470c either...
      Thanks!
      0
  9. Gliderpilot88 Posted messages 12 Status Member 2
     
    Personally, I stopped looking and replaced the equipment. Having not found the scanner drivers for Windows Vista on the HP site, I concluded that Windows 7 would not have its drivers either :s
    0
  10. jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
     
    Don't get your hopes up.
    The design of this equipment is over 10 years old.

    HP didn't find it useful to offer a Vista driver. They're not going to bother releasing one for Windows 7!

    --
    To err is human, to persist is diabolical.
    0
  11. Fanaudi
     
    I have the solution to get the scanner working with the Windows software (WIA).
    In any case, it worked for me.
    Fanaudi.
    0
    1. Zoef
       
      Fanaudi, could you please explain how you managed to get it to work?
      Thank you!
      0
  12. fanaudi
     
    Hi Zoef,
    Sorry for arriving so late, I just got back from vacation. Please let me know if you're still around.
    Fanaudi.
    0
  13. fanaudi
     
    You're welcome Zoef, with pleasure.
    Fanaudi.
    0
  14. Didier
     
    Same problem. Solution: a laptop running XP. Files transferred via a USB flash drive. The new HP scanners do not allow for scanning three-dimensional objects. While it works perfectly with the 5470c.
    I'm considering testing the Epson Perfection V370...
    0