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Change of accounting period EBP

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carine -  
 Bibi -
Hello,
I can't create my 2010 exercise on EBP Compta Open Line 2009.
When I go to exercises/closing and ask to add the next exercise, the following message appears: Unable to lock the database: please save your changes before performing the requested action.
Can anyone help me?
Thank you in advance
Configuration: Windows XP Internet Explorer 8.0

3 answers

Answer 1 / 3
Bibi
 
Hello,
Your database is locked;
The solution

Tool
Data Maintenance
Remove locks

Good luck
33
aknotzorg
 
Thank you!!!!!!!!!
It gave me the solution for another locked database issue.
0
yvonnick
 
Still valid for the 2011 version.

THANK YOU A THOUSAND TIMES!!!
0
bibi
 
I had the same problem, thank you again, EBP didn't want to help me on the phone, even though it was locked by default (not by me...) THANK YOU AGAIN!!!
0
flo
 
Hello, I have the same issue with the 2012 version and the message is as follows: unable to lock the database: a process or operation is currently running on the file. Please save your changes before performing the requested action. But despite deleting the locks, the message continues to appear. I have tried the manipulation several times and nothing works. Can you please help me? Thank you in advance.
0
Mo.
 
Problem solved Thank you
0
Answer 2 / 3
Raymond PENTIER Posted messages 58207 Registration date   Status Contributor Last intervention   17 476
 
https://forums.commentcamarche.net/forum/affich-16146524-cloturer-l-exercice-2009-ebp-commerciale
--
Retirement is great! Especially in the Caribbean... :-)
☻ Raymond ♂
0
Answer 3 / 3
Valérie
 
Awesome !!!!! I had the same problem and thanks to your response, it all got sorted out. Can you believe Ebp was asking me for €150 for simple assistance :@.

A big thank you to you and have a great day.

Valérie
2ADIR
0