Backup fails on Windows 7

Carine -  
 qmerkacem -
Hello,

Usually I always find a solution to my problems on this site, but I'm stuck here.

History

Asus PC bought in November: Vista with the option to upgrade to Win 7.
I've been on Win 7 since last Friday and everything went smoothly.
I made a backup of everything and it was perfect.
I reinstalled WinMail and everything is working great.

Today I notice that my backup from yesterday did not succeed.
I've tried several times but to no avail.

Who can help me please?

Here's the error message:

"Operation failed due to a device error that occurred at the source or destination level. If the source or destination volume is on a disk, run chkdsk/R on the source or destination volume and try the operation again (0X8078012D).
Additional info: cannot perform the request due to an I/O device error (0X8007045D).

Help....no device connected and I don't understand anything about CHKDSK/R.

What's strange is that the first backup right after the installation worked.

Thank you for your help.

Carine
Configuration: Windows 7 Internet Explorer 7.0

16 answers

  1. urbanwolf
     
    Hello Clovis,

    I'm sorry, I haven't found a solution yet; I'm still on my first installation backup.
    1
  2. Flym4n
     
    In the "Computer" menu, right-click on the drive that will hold the backup. Click on Properties.
    In the "Tools" tab, click on "Check Now..."
    Your computer may need to restart. Do not interrupt it, and retry the backup afterwards.

    P.S.: It might be simply that there isn't enough disk space, check ^^
    0
  3. Carine
     
    I've already tried but it didn't change anything at all
    And I have space
    Any other ideas?
    Thank you
    0
  4. Carine
     
    I did all of that
    The backup starts and stops every time at 57%
    So I guess something is preventing this backup, but what?
    0
  5. Anonymous user
     
    How many GB to save, on which disk? What capacity?
    Personally, I made a backup and it worked well, but now it tells me "Windows could not find the backup disk."
    When I check the settings, they are fine!!!
    Start-->help-->enter "backup settings," it's not very clear.
    If I understood correctly: you make a backup, then it updates that backup and from time to time it makes a complete backup again........ I hope the price of gigabytes (GB) goes down otherwise Mr. Bill is going to leave us broke..............
    --
    There are surely a lot of things to do before formatting.
    There are 2 types of people: those who read the manuals and the others.
    --
    There are surely a lot of things to do before formatting.
    There are 2 types of people: those who read the manuals and the others.
    0
  6. Carine
     
    Here I am back, desperate
    I still can't make a backup on my D drive
    Well, I say that I'm not able to, but it did copy 47 gigabytes... which corresponds to the total to backup.
    Just like earlier, the backup stops at 57%.
    I don't understand anything, especially since the backup worked on an external drive

    Thank you for your help

    What to do?
    Would reinstalling Win 7 solve this problem?
    I can't find the solution on any forum
    0
  7. Anonymous user
     
    Do you always back up on the external drive or not?
    How many GB to back up, on which drive? What is its capacity?
    --
    There must be a lot of things to do before formatting.
    There are 2 types of people: those who read the manuals and the others.
    0
  8. Carine
     
    45 giga to save on drive D where there is 90 GB free
    I would like to save on the internal D and on an external one.
    0
  9. Anonymous user
     
    Can you create a partition of those 90GB? And only put the backup on it.

    --
    There are surely a lot of things to do before formatting.
    There are 2 types of people: those who read the manuals and the others.
    0
  10. Carine
     
    What I don't understand is that there is nothing on the D normally
    I just reformatted it by the way and I'm going to try again
    The backup fails but it indicates afterwards that it is used at 45 giga so there is indeed something.
    0
  11. Anonymous user
     
    In the backup partition:
    a folder of >16 bytes: WindowsImageBackup
    Disk properties: 286GB used 110GB free.

    Not knowing if all this stuff will be usable, I made a system repair DVD.
    I think that also doing "create a system image wouldn't be a luxury.

    --
    There are surely many things to do before formatting.
    There are 2 types of people: those who read the manuals and the others.
    0
  12. Carine
     
    impossible image system too...
    I give up, I’ll reinstall Win 7 tomorrow
    I have nothing to lose except Win Mail but I just set up Outlook so no worries
    But what a mess! And on the Microsoft site and Win nothing nothing nothing
    Thanks
    0
  13. Anonymous user
     
    Yes, I also noticed nothing about the backups with Bill.
    I’ll check the help for 7 tomorrow if you come back to post (and also for myself)
    --
    There are certainly a lot of things to do before formatting.
    There are 2 types of people: those who read the instructions and the others.
    0
  14. urbanwolf
     
    Hello,

    I'm in the same situation, I see that the topic is a bit dated ...

    I would like to know if you have found a solution?

    I'm exploring a lead ... I'm not sure if it will lead anywhere.

    My drive is formatted in FAT32 ... I wonder if the backup doesn't work on NTFS?
    0
  15. loulou.bic
     
    I also have a problem regarding the backup. I back it up and more or less after halfway it tells me that the backup has failed, that it could not be completed.

    For your information, I have enough space on my hard drive: 254 GB.

    I'm really worried because I have no backups left.

    THANK YOU FOR RESPONDING, IT WOULD REALLY BE NICE OF YOU!!!!!!!!!!

    I really don't know what's happening to me!!???
    0
    1. qmerkacem
       
      Indeed!! And of course, it's a problem for many people! This proves that it's not coming from PC but perhaps from Winsept since the "internal" error is not unlikely for users with different skill levels! What a waste of time!
      0
  16. Anonymous user
     
    You need to configure the backup. according to what you want to back up.
    Start-->control panel-->system and security-->backup and restore-->configure backup.
    The medium on which the backups will be made should preferably be another disk and the free space must be sufficient.

    Don't forget to check at the same time that system restore points can be created (there is no indication that they are unavailable).
    Start-->control panel-->system and security-->system-->(on the left) -->system protection-->restore settings: configure: set a sufficient size so that restore points can be created.
    --
    There are surely many things to do before formatting.
    There are 2 types of people: those who read the manuals and the others.
    -1
    1. cloziz
       
      I also have the same problem, but I can't access the restore settings. What should I do?
      0
    2. gregoire
       
      The solution: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/following-a-backup-request-it/94f9dc53-5b50-4112-b2c0-9ff70f849fbe
      0
    3. reunion974
       
      great thank you
      0