Siemens Gigaset AC260 Phone - Base + Call Issue
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Bubbles83
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Danibel49 -
Danibel49 -
Hello,
I have a Siemens Gigaset AC260 DUO phone connected to a Neuf box.
Since its installation a few months ago, there were no problems.
But I noticed yesterday that I could no longer make calls: I dial the number and when I press the green "Call" button, instead of getting a dial tone, it deletes the number and returns to the main screen.
I'm unable to get any dial tone, and therefore I can't make or receive calls.
I tried to fix it by re-registering the handset
(Menu>Settings>Handset>Register Handset, then enter the pin code 0000, put the handset back on the main base, pressing the Paging button for a few seconds)
...And instead of solving the problem, it got worse! : the handset won't register, even after spending a night on the base, and the "Base" screen keeps flashing.
I consulted the manual and many forums, but the proposed solutions (mainly re-registering the handset) don't work.
Has anyone ever had this problem? Or any ideas on how to fix it?
Thank you!
I have a Siemens Gigaset AC260 DUO phone connected to a Neuf box.
Since its installation a few months ago, there were no problems.
But I noticed yesterday that I could no longer make calls: I dial the number and when I press the green "Call" button, instead of getting a dial tone, it deletes the number and returns to the main screen.
I'm unable to get any dial tone, and therefore I can't make or receive calls.
I tried to fix it by re-registering the handset
(Menu>Settings>Handset>Register Handset, then enter the pin code 0000, put the handset back on the main base, pressing the Paging button for a few seconds)
...And instead of solving the problem, it got worse! : the handset won't register, even after spending a night on the base, and the "Base" screen keeps flashing.
I consulted the manual and many forums, but the proposed solutions (mainly re-registering the handset) don't work.
Has anyone ever had this problem? Or any ideas on how to fix it?
Thank you!
Configuration: Windows XP Firefox 3.5.5
1 answer
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The technical service just got back to me.
After following their procedure, it works perfectly:
Please perform the following steps to reset your base to factory settings:
- Please remove all handsets from the base
- Unplug the power cord from the base
- Please press the "Paging" button located on the base
- Hold the button down
- At the same time, plug the power cable back in
- Continue holding the "Paging" button for another 7 seconds
- Release the button
- Unplug the power cable
- Plug the power cable back in
Next, please register your handset to the base:
• Menu
• Settings and OK
• Handset and OK
• Register Handset, OK
• Enter the system code (0000 by default), OK
• Press and hold the "paging" button on the base for 3 to 5 seconds
• Release
• The handset will automatically register the available internal number