Unable to access alice mail

No email from ALICE for 15 days

Alice informs me that I will not receive any email for 15 days.

I had not received any email at my Alice address since November 8. I just contacted them: 3 times 15 minutes of waiting. Finally, a representative tells me that it's normal, and indeed:
- there is a general maintenance issue,
- no, no customer was notified,
- the problem will probably last 15 days !!!!,
- it is normal not to be able to retrieve emails on the aliceadsl.fr server since there is an issue and no alternative solution has been planned,
- he does not know what the sales department plans in terms of compensation for the damage,

Finally, to "not waste my time any further," he hung up.

While waiting to organize my departure to another ISP, I am sending a copy of this email to various media outlets to get things moving at ALICE.

Hello,
I have the same problem as you since yesterday morning, incorrect username, no more messaging folder, and worst of all, no more contacts, etc........
I’m fed up.

I'm in the same boat as you..... impossible to read my emails, Alice doesn't recognize my credentials grrrrrrrrrrrrr

Obviously, I didn't provide my email address, but for me, it's even worse—I no longer have access to my emails; my emails have disappeared from my account! My TV function has vanished from my account, and I've been paying €34.95 a month since 2007! I obviously called, and on the phone, there are only incompetent North Africans with the chit-chat of the homeland, but nothing more than excellent at selling a burqa, but for everything else, please Mr. Tiscali, hire Indians; at least they know their trade! And the same programmed response, "we're undergoing maintenance!" I wrote to three different places simultaneously: customer service, technical support, and quality, and received no response from them!
We are certified at my job; clearly, complaints are not handled the same way at Tiscali/Alice, but do they even know what certified means????
Now I'm sure that Alice is a beautiful leech who has drained my money! The worst part is that I didn’t even enjoy myself!
Come on, seriously, Tiscali/Alice, make way for professionals; there are plenty out there—try something else, like shoes or dishes; there’s work to do… lol

For your information, I am organizing a group to file a complaint; for those interested, my email is available. The more of us there are, the more we’ll hit them hard.
And as they say in the Antilles, "tchimbé raid and pa moli, because it’s moli who raid," for the translation, ask your Antillean friends.

miracle, I can access my emails

but what an abominable background (a horrible blue)

for my part, it's just a matter of days before I’m no longer with "AliceMerdique"

good luck !!

Hello everyone,

I'm in the same struggle as all of you!!!!

I went to complain here

http://contact.aliceadsl.fr/contact.aspx?CategorieID=1326&pCatID=1251&sendRequested=1

The login problem comes from the fact that the big piece of crap called FREE is in charge of migrating the addresses.
So there you go, welcome to the wonderful world of FREE!!!!

Hello,

I’m in the same situation, I can’t read my emails and I’m being asked for a password that doesn’t work!!!
Since August it’s been complete chaos with Alice and at 1033 we’re dealing with good-for-nothings,
The eternal response is “we’re escalating your case, I must be in heaven!!!!!!!!!!

It’s a scandal and I’m currently getting in touch with the DCCRF because the charges keep going!!!!
I don’t know where to go as an ISP, we’ll see.
I call 1033 every day!!!

The action to take is to cancel the contract!!

I have already done it!!

It has been a year since I canceled my subscription with Alice (too many problems)
since then, I've been with Orange and everything is fine
however, I still had free access to my email
but, like you, for more than a week I can't check my emails anymore
I am willing to sign a petition against Alice, who is really not doing well.

idem, hi, since 11:30 this morning I can no longer access my Alice email, first advice, call and cancel, second as soon as you have the solution, you give it to me too, but above all, you open another email account and transfer all your data to it, it can be the safest way to keep your contacts.

I think they're still tinkering with their service

it's starting to get on my nerves ...

I’m definitely terminating, but I'm waiting for important emails .........

Me too

Here is what I am told when I enter my username

"Connection is denied. Your username or password may have been entered incorrectly."

Well, well.........

Hello, same thing started this morning with Incredimail which doesn't recognize either the username or password from Alice!!!!

I read, "Hello,

49000 Alice subscribers left us in July, August and September, which is 6/8% of the subscribers (to be weighed against the fact that a small number switched from Alice to FREE) but anyway, the "7% loss like in the army" is starting to be quite annoying, the email changes of some subscribers in 9/10 days flat won't help the situation...

Losing 20% of subscribers in a year and not batting an eye shows there's something merge...lous (oh!) brewing in the coming quarters...

P.S.: the swallowing of AOL France, CEGETEL, and C-I happened in 2 years... personally, the school year 2010 might very well start without the blonde." Here http://forum-alice.info/index.php

finished alice/free

I just canceled and changed my ISP

I finally managed to see my emails after numerous attempts, phew!

Same for me, I'm told I have 6 pages of emails, and every time I access them, I want to read or delete them, I'm told Internet Explorer cannot open the page.

me too, damn it!

Hello. Do you think that this P... of Alice would display a message to indicate the problem? Well, no… Really, taking customers for fools. I opened a box on Gmail. Unlimited space, large mail size, great spam management for free. So I’m waiting for this blonde to let me access my box to recover all my addresses, and goodbye everyone.
This is extremely serious for users who manage their professional emails on Alice.
Kisses to you all and good luck.