Probléme SL

bonjour,

mon compte SL est bloqué, j'ai ce message d'erreur :

My Account

Are you having a little trouble with your password or security
question? We can get this straightened out by talking to you.

Please call us: (866) 476-9763.

image :

[img406.imageshack.us]

[img255.imageshack.us]

que faire svp? est-ce grave?

PS: j'ai jamais étais vulgaire ...

aidez moi svp

merci

Configuration: Windows XP
Firefox 3.5.4