No sound in Pinnacle preview

docp Posted messages 41 Status Member -  
docp Posted messages 41 Status Member -
Hello,
I have a sound problem with Pinnacle Studio 11, and I can't find a solution.
I have completely uninstalled and reinstalled Studio 11 + bonus. Direct X update is OK. Smartsound is in place.
The sound does not play in the preview, even though it is present in the original AVI file and is also graphically represented in Studio 11.
After test editing, the sound still works on the AVI file.
It's unfortunate not to be able to hear what is said during the editing process.
A few weeks ago, everything was fine.
This might be due to a sound setting on the PC or Studio 11 itself? But I can't find anything unusual in the options; all other multimedia software works normally.
The volume is max everywhere.
Thank you for your help.
Configuration: Windows XP Firefox 3.0.7

8 answers

  1. docp Posted messages 41 Status Member 10
     
    a update fixed the issue
    1
  2. a70m Posted messages 3121 Status Contributor 217
     
    Hi, I’ve had this problem before too, I think so, but I’m asking anyway, have you saved your project and restarted Pinnacle?
    --
    If one day you feel like working, sit down and wait for it to pass...
    0
    1. docp
       
      yes, at least 10 times
      0
  3. a70m Posted messages 3121 Status Contributor 217
     
    Sure, I can imagine that... Um, I don't know, sorry
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    If one day you feel like working, sit down and wait for it to pass...
    0
  4. docp Posted messages 41 Status Member 10
     
    thank you all the same
    0
  5. a70m Posted messages 3121 Status Contributor 217
     
    sorry
    --
    If one day you feel like working, sit down and wait for it to pass...
    0
  6. nfran Posted messages 3 Registration date   Status Member
     
    <translation>Save the project, uninstall Pinnacle, and reinstall it.</translation>
    0
  7. a70m Posted messages 3121 Status Contributor 217
     
    he's already done it ...
    --
    If one day the urge to work takes you, sit down and wait for it to pass ...
    0
  8. docp Posted messages 41 Status Member 10
     
    Yes, I tried, properly...
    Could it be a conflict with KX manager? Is that possible?
    I have, however, disabled it in the taskbar.
    Best regards.
    0