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No recognition Canon HV10

jul -  
 Anasha -
Hello,
I have a Canon HV10 video camera that I've had for a while and I've never been able to transfer my videos to the PC. At first, I thought it was because my computer was too old. I just bought a new laptop (HP Pavilion, with Windows Vista), I installed the camera program, the PHOTO function works for the transfer (as before), but nothing happens when I turn on the video function (no recognition, nada!). Could you tell me what I need to do?
Thank you in advance for your advice
Jul
Configuration: Windows Vista Firefox 3.5.3

4 answers

  1. Anonymous user
     
    Hello, I have a presentation for this question that I copy almost every week on the site:
    Getting started with video.

    The initial request: “I recorded a mini DV or DVCAM tape and I am looking to transfer the video from the camcorder to my computer (PC or MAC) to edit it. How do I set up the computer to capture the video onto a hard drive?”

    - 1. Prerequisite. The computer must be equipped with a firewire connector (or ilink or IEEE1394 or DV, they are all the same) *. There are two scenarios. Either the computer has one and everything is fine, or it doesn’t, in which case, you need to add this connector to the computer. On PCs, most recent high-quality motherboards have at least one. However, if necessary, installing one is actually simple to do and doesn’t cost much (€10). You open the case and insert the card equipped with a firewire connector into one of the free PCI slots on the motherboard. Warning: do not use the USB cable provided with the device to capture the video on the computer. The USB connection should only be used for transferring photos or low-definition videos. For good quality, without loss, only firewire connectors (or ilink or IEEE1394 or DV) should be used.

    - 2. Connect the camcorder to the computer using the appropriate firewire cable. Depending on the situation, this cable will be a 4/4 or a 6/4, meaning it has a connector that fits on one end to the camcorder and on the other to the computer (the camcorder equipped with DV IN uses the same DV connector to transfer (OUT) and receive (IN) videos).

    - 3. The computer recognizes the camcorder when it is connected or when we switch it to VCR mode. At this point, what should you respond to the Windows prompt on PC? Answer: nothing. Why? Because sometimes you need to set up the software the first time it’s used. Therefore, if it hasn’t been done already, open your capture/editing software and search for its capture interface. If the capture software hasn’t been configured yet or if it has been used for a capture via USB connectors, it needs to be set up for DV capture. The correct setting in Europe, with a DV camcorder in PAL is: DV PAL, 720 X 576, 25 frames per second.

    - 4. Next, you either start the capture and let the computer transfer the captured file to a default directory, or you prefer to make other adjustments to send the video to a hard drive different from the one set by the OS (Windows XP on PC). In any case, you are now able to control the capture of the video from the camcorder. You can further fine-tune the settings (capture the entire tape in one go, or in parts, or perform rough cuts with scene detection). Avoid capturing in low definition, because today’s hard drives are large enough that you do not need to redo the work and recapture in full definition.

    - 5. Finally, you can start editing on the computer. Open the editing interface, move the captured sequences from the bin or hard drive to the source window or directly to the timeline and then modify them as desired (non-linear) according to your imagination and project. Ultimately, you can make a master DV of your edit by sending your copy back to a DV tape of the camcorder, via the same DV connector used during capture. Only after ensuring that the edit is saved, do I recommend proceeding to authoring, prior to burning the video onto a DVD to allow playback on a standalone DVD player
    and if you have any other questions?
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  2. Anasha
     
    I have the same problem with my JVC, I don't know if there's a solution, I'm also waiting for a response regarding this :(
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  3. Anasha
     
    For DV, there is often a Firewire connection. But what to do with a HDD cam that only has USB :(
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    1. Anonymous user
       
      For Anacha, the format is still different; you need to transfer your files using the software provided for basic options like viewing and cutting. I’ll let you read this overview on the subject:
      The AVCHD format and its editing
      The computer needs to be a powerhouse
      Camcorders with memory cards and mini hard drives, hence without magnetic tape (cassette) would be the ideal companions for software editing. Copying them to the computer is just a matter of seconds—no more waiting for real-time transfers. In fact, the matter isn’t so simple; the AVCHD (H264) format was not designed for editing (adding transitions, titles, and music). However, connecting directly from the camcorder to an HD screen gives an astonishing result. This is what many casual users do without asking for more, and it’s to them that manufacturers are eyeing.
      This format is designed to maximize the data required for High Definition within a minimum "memory space" of the card or mini hard drive; its writing is heavily coded and compressed, and to process it, new tools are needed.
      The latest versions of Vegas, Ulead, Pinnacle, or Magix can handle it either by converting AVCHD into an uncompressed format (which increases the required space by twenty times) for editing, an operation that takes an outrageous amount of time: 60 minutes of capture requires 2 hours of preparation. Or, like Pinnacle, which edits without conversion; however, you have to wait each time you apply a transition to a clip.
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      1. Anasha > Anonymous user
         
        Thank you for the response, goofball :)
        The concern is solely about the computer recognizing the hardware.
        I have no issues regarding file formats and I do all my editing with Premiere/Encore/After Effects without any problems; the PC is powerful, no lag or excessive processing time (it's just as fast as with my old miniDV).
        So, well, I guess I’ll end up going back to the JVC customer service... :)
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      2. Anonymous user > Anasha
         
        I don't understand if your computer doesn't recognize your camcorder to transfer your files and edit? Or is the question if you make a USB connection to a hard drive?
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      3. Anasha > Anonymous user
         
        Well, that's exactly the problem; I plug it in via USB, but nothing happens at all.
        I've tried every possible method, all the buttons on the cam, with or without the provided software, different PCs, different cables... Nothing at all.
        So it's impossible to recover the files saved on the hard drive since I can't access it.
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      4. Anonymous user > Anasha
         
        To conclude, I remind you if it's useful that the computer recognizes the camcorder's hard drive as a USB key or a memory card from a digital camera in the Windows directory. If not, I believe we can suspect the camcorder.
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  4. Toto86* Posted messages 1179 Status Member 251
     
    Good evening, for JVC, check here if your cam is listed and if there might be an update: https://www3.jvckenwood.com/english/download/vista.html
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    1. Anasha
       
      Thank you for your link Toto86 :)
      My camcorder is not listed there.
      According to JVC customer service, there seems to be a defect with the camcorder at the USB output... So I will activate the warranty, we'll see what happens.
      Thanks to everyone anyway! :)
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