Black screen when launching PS3 game

Question

Hello,

I bought my PS3 a few months ago, and right from the start it had the issue described below.

I disabled the automatic game launch, so I have to launch them by "clicking" on them from the XMB. When I insert a game into the PS3, it reads it correctly and it appears in "Game", then when I launch it, the "PlayStation 3" logo appears, and then a black screen, nothing. I can press all the buttons on the controller, it doesn't change anything, so I take out the disc and the PS3 goes back to the XMB...

It's really frustrating, especially considering the console is practically new; it doesn't happen all the time, it's like it does it whenever it wants, and with any game...

What's causing this? What should I do? Is this normal?

And to think I switched to PS3 hoping to get something more reliable than a 360... disappointed.

Thanks in advance for your responses!

Configuration: Windows Vista Firefox 3.0.11

Elevenstar · Accepted Answer

Hello, I found and fixed my problem, damaged utility data just needed to be deleted and everything works like before!  Thanks anyway to everyone and happy end of year celebrations. eLEvEnStaR.

.:Goox:. · Answer

Hello,
you need to use the warranty, you can't do anything yourself. It could be a hardware issue, or a firmware problem, for example.
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If your issue is resolved, please check the button: Resolved at the
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skatebabar · Answer

So I came across a bad series and I have to take it back to the store? Thank you for your quick response anyway!

.:Goox:. · Answer

Yes, you ended up with a bad batch, it happens to everyone!
They should exchange it for you at the store.

You're welcome!
See you soon.
--
If your problem is resolved, check the button: Resolved at the
beginning of the discussion thread.

Elevenstar · Answer

Good evening!
My problem is the same except that it only happens with one game!
Let me explain, this morning wanting to play my current FPS (Cod6), I launched the game, and then I was told that an update was necessary, so I started it, and then an error occurred during the download. Hum, problem... I quit and relaunch from a spot closer to my router for a better connection, and then, sacrilege! The screen is black, so I do like Skatebabar and return to the XMB... Alarmed, I immediately try another game (Assassin's Creed 2) and it works right away! I have checked, as Goox said, if there was a system update that might be causing the problem, I see there is one but it’s optional.
So where does the problem come from?

Thank you for paying attention to my problem and have a good evening.
eLEvEnStaR.

Jokerfou665 · Answer

Des données utilitaires font référence à des informations qui sont utilisées pour améliorer les fonctions des systèmes, logiciels ou services. Elles peuvent inclure des données telles que les paramètres de configuration, les statistiques d'utilisation, les historiques de transactions ou des informations sur les préférences des utilisateurs. Ces données accompagnent souvent des données principales pour optimiser les performances ou l'expérience utilisateur.

PTQS · Answer

Hi, I'm bumping the subject in case some are still encountering this issue. For me, it’s enough to launch the game, and when it freezes on a black screen, I unplug and replug the HDMI cable!

Black screen when launching PS3 game

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