Scam 123 cartridge

Solved
lolloreva -  
 rene -
Good evening; I'm not sure if you can help me but I hope this will be useful for others. I ordered printer cartridges on January 31st and was charged a few days later. But as of today, nothing has arrived. I've written, and received no response. I've tried to call, but the number is not assigned. And even better; the last email I sent bounced back because the address no longer exists. The worst part is that you can still order on this site. So how many people are going to pay more? What surprises me is that I had already ordered from this site but had never encountered any issues before.
I hope this message will be read by many people.
Thank you

14 réponses

denise07
 
Hello, I have exactly the same problem with an order of cartridges. No delivery of course, no response to the email and the phone number is wrong. ZU
5
rene
 

Hello, I have almost the same problem. I ordered two sets of cartridges for the first time but they were the wrong ones, and since I'm stubborn, I ordered the cartridges again with the reference from my old cartridges, and once again, I can't fit them into the printer.

I made a return request today, nothing has happened, it’s been 10 days, in case that can help you.

0
malolloreva
 
If it's about 123cartridges, yes, it's a scam!!!!!
3
Noark
 
I placed an order on the website www.cartouchecartouche.fr and I didn't encounter any issues.
Have a nice day everyone.
0
alain70
 
cartouche cartouche they are thieves too, paid 60 euros and no delivery or refund!!!
0
nad
 
I placed an order with Cartouche Cartouche on May 22 and still haven't received it.

I have sent them several emails but received no response, and when I call, I reach the voicemail that tells me I can't leave a voice message because it is full.

They are thieves, avoid this site.
0
buck92
 
Indeed, it is a scam. In my browser, on this forum page, there are 2 Google ads for cartouchecartouche.fr saying that all products are available and that delivery takes place within 48 hours.
I ordered for 125 euros on October 9, charged the same day. Since then, the status has still been "in progress" and there has been no response to my two emails. Today is October 27.
2
nad
 
Supposedly, there are some who managed to get a refund, how did you do it? I can't reach them, they don't respond to any of my emails.

They are first-rate scammers.
2
Bernard
 
Hello
I also didn't receive the correct cartridges
No way to reach them by phone
I sent several emails for an exchange or refund, but they're unresponsive
Honestly, if not serious, absolutely avoid
B.C****
0
JBR29
 
I have the same problem with cartouchecartouche.fr
I ordered 8 cartridges on March 5, 2009, I paid by bank transfer and I received an order that was not mine.....
I am trying to contact them by email but have received no response from them. And of course, there is no phone number.
SO BE CAREFUL WITH THE SITE ... www.cartouchecartouche.fr
1
CARTOUCHECARTOUCHE
 
Hello,

According to the latest news, cartouchecartouche.fr is doing well.
We are still in business and fully satisfy thousands of customers every month.
Our customer service is monitored daily, and when there is a label mix-up on two packages (extremely rare), as is the case with this customer, we immediately dispatch new packages along with prepaid return labels for the first packages. This is to avoid disadvantaging customers who are affected for 24 hours.
All of this, of course, provided the customer informs us (all emails are up to date).
Rest assured, cartouchecartouche.fr will be here for a long time to serve you.

Good evening
The CARTOUCHECARTOUCHE team
0
sylvie24 > CARTOUCHECARTOUCHE
 
I would like to order cartridges on your site, but I've read that it's a scam! So I'm a bit wary!
0
coco > CARTOUCHECARTOUCHE
 
HELLO
WHY DON'T YOU RESPOND CLEARLY WHEN ASKED FOR EXPLANATIONS ABOUT AN UNFULFILLED ORDER? WHY DO YOU CHARGE THE AMOUNT IF YOU DON'T HAVE THE PRODUCTS
????????????????????????
0
wilf > CARTOUCHECARTOUCHE
 
MR
WHEN DOING BUSINESS, IT'S NOT ABOUT PUTTING FORWARD SO-CALLED DEADLINES AND QUALITY THAT REMAIN TO BE PROVEN, BUT ABOUT IMPLEMENTING THEM ON THE GROUND. YET TODAY, AFTER SENDING 2 EMAILS, I STILL HAVE NO NEWS FROM YOU!! WHICH IS REALLY UNBUSINESSLIKE!!
I THEREFORE SUGGEST THAT YOU CHANGE CAREER BUT ABOVE ALL NOT TO STAY IN THIS TYPE OF BUSINESS.
0
COULON > CARTOUCHECARTOUCHE
 
My problem:
I received my order, a copy of which is below, on time but when I tried to replace my black ink cartridge referenced with you "E481" with the specification "Replaces EPSON TO481," my Epson Stylus Photo R300 rejected it as incompatible. I therefore fear that the same applies to the other cartridges in my delivery.
My request: That you replace the 2 E481 ink cartridges that you delivered to me, hoping that it was just a defective cartridge. And if the incompatibility recurs, that you replace my whole batch of cartridges with others from the Epson brand....or truly compatible ones.
Hoping for your serious commercial commitment

René COULON
0
henry38190
 
I would like to point out that I received my cartridges on time, in less than 48 hours, delivered by mail. Maybe that's why your cartridges got lost. I prefer to be delivered by TNT, but I confirm that CARTOUCHE.FR is a reliable supplier. Best regards.
2
Pascal083 Posted messages 1 Status Membre
 
You are talking about cartouche.fr, but we are talking about cartouchecartouche.fr .....

As for me, I am still waiting for the delivery after 18 days and I am not getting any response by email, and even less by phone.
So be cautious!
0
elgrande
 
Hello,
I also ordered cartridges for my printer from cartouche cartouche.com or .fr and they arrived fine, but the problem is that they don't work !!!!!
You know the rest.... there's no phone number to reach them, I sent them 5 emails but got no response from them. The worst part is that I had already ordered from this site before, which seemed fine to me, but THERE IS NO AFTER-SALES SERVICE. It's better to pay a little more and not be bothered
because I just lost 46€. BE CAREFUL, DO NOT ORDER FROM CARTOUCHE CARTOUCHE.
1
odelarose
 
I am in the same situation as you, and I think I will file a complaint with the fraud prevention agency because this is indeed a scam!
1
LePandaFou Posted messages 1 Status Membre 1
 
Good evening,

I ordered on 02/11/13 two cartridges for my HP inkjet printer:
- HP Black CC640E
- HP Tri-colour CC643E

Two cartridges for an "old" printer. Right after that, I started looking up information online and came across dozens of discussion threads like this one and began to doubt the site CartoucheCartouche.fr ... But in the end, they arrived in 48 hours, today on 02/13/13 around noon via SoColissimo. The cartridges are full and recognized by the printer.

I hope you have resolved your issues and always remember to check the sites where you might be buying from!!!

Panda.
1
Halzote Posted messages 25 Status Membre 1
 
Attention, some people might take what I'm about to say very badly.

You have been scammed, and this was blatant, predictable, announced with a little sign and flashing lights.

So, a little advice that can help you avoid a lot of scams

Go to the contact section of the website that interests you.

Every company lists its postal address, so if you only find a phone number or a section where you can write an email, just drop it because in addition to the company's address, a serious site WILL include its email address without necessarily allowing you to contact them directly from their website. Example:

Cartouche Coin Coin S.A.R.L
Rue des canetons n°104
29000 Lamarre

Tel: I won't provide a number

Fax: Same

Email address: contact@Cartouchecoincoin.fr

------------------

Also, be careful to avoid ordering from abroad

By following this little tip, you will avoid a lot of hassle, after all, nothing is infallible.
1
MadMan
 
Hello,
same here, I ordered a cartridge that was never delivered. But why is this site not blocked????
1
coco
 
Hello,
with a little patience, I just received the refund for my order, so they are indeed correct.
1
nad
 
How did you manage? I can't reach them and they don't respond to my emails.
0
sissi
 
Hello, same here, € Coco, can you tell us the steps you have taken? Thank you...
0
Bernard
 
I have also been the victim of an attempted scam by 123consommables:
After ordering cartridges from this site on 10/03/2020, I received low-quality equipment that was not related to my order.
After a few email exchanges designed to stall me, I sent a registered letter. Since then, I've heard nothing.
March 2021, the conclusion of my troubles with 123consommables: I contacted the QueChoisir association, whose intervention was decisive, especially since, on their advice, I reported the actions of this company to the DDPP (Departmental Directorate for the Protection of Persons) in Var, the department where the Company is based.
I was ultimately refunded for my order on 12/23/2020, which was 2.5 months after payment.
I therefore advise all victims of this Company to do the same, especially to contact the DDPP of Var.
1
touchepas
 
I also just realized after 15 days that I have been scammed by cartouchecartouche.fr. Knowing the commercial obligations, I am surprised by their responses. To this day, delivery has not been made, cancellation has not been refunded. Fortunately, it's only 37,... and not more, but in my opinion, they must be doing business with their clients' money; it comes in but it doesn't go out. We'll see in the coming days, but this is certainly not how commercial practices should be. Good luck to everyone.
0
Michel
 
Same issue for me. Ordered on 01/18/2028. Then nothing.
0
Olivier
 
Well, I have the same problem, order of €75 placed on 06/01/2018, debited right away. The order status says "Processing" and it hasn't moved in a month. No response to my emails and it's impossible to reach them by phone :(. Modern-day theft!
0