restore a money mbf backup Solved

Question

Hello, I'm writing this message hoping you can help me. My hard drive is dead, I've bought a new one and I've reinstalled Money2000. Of course, I had backed up my data on a floppy disk. When I try to restore it, a message like this appears: Microsoft Money is unable to find the file, it must be related to mbf or mny. If you can help me, I would be very grateful as I have three years of accounts on it. Thank you.

bevinco · Accepted Answer

I'm thinking of one thing: what extension does your file have? mbf or mny?  If it's an mny file, it's not a backup; it's the uncompressed money file...

bevinco · Answer

Hi Charley,  Start by copying your backup file to the hard drive and then double-click on it and it should open...  See you later :-))

Charley · Answer

I have already done it, but then it asks me for a location for the restore that ends in mny. If I put restore, it tells me that Money is unable to find the file C:/program files/microsoft money/money or to open it. If you have another solution, I thank you in advance.

bevinco · Answer

You open the Money application and click on File > Restore a backup copy > Open a different backup file > there it will search all the files and find the one you copied from your diskette or the same one if you leave the diskette in the drive and you just have to choose...

Charley · Answer

Yes, but it asks me again for a location for the restore, it gives me a default one but I get the same error message, it cannot find the file mny. I don't know what else to do, if you have another idea, thank you.

bevinco · Answer

Once you are on the list and have found your file, in this list, click on the file you want to restore, then click on Restore.

In the "Save to" dialog box, select the folder where you want to store the backup file (for example, a folder called "Money backup" that you have previously created in the "my documents" folder).

In the "File name" dialog box, type a name for this backup file (different from any other file names that may be present on your hard drive), then click OK.

There’s no reason it shouldn’t work...

charley · Answer

He still doesn't want to, the same error message appears, I don't understand anything. There's definitely a solution? Thank you.

bevinco · Answer

Re,

Once you are on the window where you previously indicated the path to your folder and the name of your file, before clicking on Ok, take a screenshot (alt+print screen) which you will save as a file in "jpeg" format using "paint" and save it in "my documents."

Do the same after clicking on ok (copy the error message).

When you have your two jpeg files, go here:

http://cjoint.com/

click on browse and look for your first image > ok > and then "create the cjoint link." The site will give you an address that you will select, copy, and paste into your CCm message.

Do the same for the second image.

With that, we will be able to verify: the information you provide and then the software error message.

See you soon :-)

charley · Answer

It doesn't work when I press Alt+Print Screen, I can't save them in JPEG format, impossible, still stuck, what should I do? Thank you for helping me.

charley · Answer

Actually, it’s all good, I managed, thanks.

bevinco · Answer

Did you manage to restore your money backup?

charley · Answer

No, but I managed to do what you told me. Do I need to wait to receive an email? Thank you for helping me. We'll see what they say. By the way, how long do they usually take to respond?

bevinco · Answer

No, not at all! Cjoint gives you an address immediately!

After clicking on browse and choosing your file (important: file saved in jpg format and not in bmp as the link won't display over 250 Ko), you click on "create the cjoint link" and a few seconds later, another page opens (the one that appears on the link below) with a link of the same kind that you select and copy here:

http://cjoint.com/?jsnltU5w6g

charley · Answer

here they are:    http://cjoint.com/?jsogewODtu    http://cjoint.com/?jsokadPU6q

bevinco · Answer

Try to proceed like this to see what it gives:  http://cjoint.com/?jsnyXcJzCr

charley · Answer

It still doesn't work, I get the same error message; we need to try something else. Thank you.

bevinco · Answer

Right-click on your backup file > properties > general tab > check if the read-only attribute is checked, in which case uncheck it > apply > ok and repeat the operation

charley · Answer

It’s not working either, I don’t understand. I hope I haven’t lost all my accounts. Thank you for what you’re doing, but if you have another solution, I’m interested. Thanks again.

bevinco · Answer

Were you able to copy the file to your hard drive?

Your file is not marked as "read-only," right?

Try scanning your diskette to see if it's defective:

http://cjoint.com/?jtskpS0YVM

If not, you should ask for advice from your acquaintances to try to reinstall it at one of your friends' who also has money, but I know that it's rather tricky in this matter...

charley · Answer

I successfully copied the file to my hard drive and it is indeed read-only. I got the number of a Microsoft technician and I will try to call tomorrow, we'll see what he tells me. Thank you for your help, but if you have any other ideas, please let me know. Thanks.

bevinco · Answer

It must not be read-only: uncheck the option, click "apply" then ok!!!! (on the file you chose to restore > floppy disk or hard drive)

charley · Answer

excuse me, I made a mistake while writing, I forgot the negation, it is not read-only

bevinco · Answer

Ah... too bad then...  Let me know if your technician found the solution...

charley · Answer

Ok, no problem. I'll get back to you tomorrow evening. Thanks for your help.

charley · Answer

I called customer support and they told me they no longer do it by phone for Money 2000, so I tried online but I can't get it to work, I think it's over, I'm giving up. Thanks again for trying.

charley · Answer

mon fichier est en mbf mais lorsque j'ai choisi de restaurer cette sauvegarde, il me demande le chemin d'accès : il me demande une extension mny, bien sûr je peux entrer n'importe quel chemin mais il ne le trouve pas.

bevinco · Answer

Well, if you can't find anyone to do the manipulation for you, I suggest you send me a copy of the file to do some tests... but it's up to you...  :-)

charley · Answer

The problem is that it's for my dad, so it's more delicate, but I thank you for offering. By the way, if it helps you, I think it's not coming from the backup because I have other Money backups on other disks, and it does the same thing. I wonder if I should reconfigure Money (put back all the initial data): checking account, savings account, etc., and then save this file to restore my backup into this mny file. But I'm afraid I'll be making a fuss for nothing. Thank you.

bevinco · Answer

No, I don't think it serves any purpose...  Try to restart by following these steps  http://cjoint.com/?jvwTttNZY8  If you can, uninstall money and reinstall it, you never know...

charley · Answer

I will try the demo and we'll see, thank you.

bevinco · Answer

Sure,  Keep us posted :-)

charley · Answer

It's done! It works!!!! With version 2004, I thank you very much for all your help, it's a great relief, thank you for everything you've done. Phew!!!!!!!!  THANK YOU

bevinco · Answer

Thanks to cstv!  You just need to buy Money 2004!  Well done Billou!  Otherwise, starting from your new file, you should make a new backup in mbf and try to restore it on your old version, but I can't guarantee that files generated in a new version will be accepted by the old one...  See you! :)

charley · Answer

no no it's fine, I found it on the internet and it works perfectly

bevinco · Answer

Yeah, but what if you had to pay her...?

charley · Answer

I didn't pay anything at all!

juanpedro · Answer

Hello   I'm facing the same problem as Charley, namely that I can restore my backup on Money 2000. I believe he found the solution by installing version 2004. I did the same thing but without success. If someone could help me out. Thank you in advance.

ozwigoo · Answer

hi I have the same issue too There must be another solution than buying money, right??

Arakis · Answer

Hello everyone. I have the same issue. I was using Money 2004 and then I upgraded to Money 2005 Financial Suite. I had my backup with a password and everything was going well. I formatted and reinstalled everything, but Money 2005 systematically refuses all my backups (even though it accepted them perfectly before the formatting.....). It only recognizes the one from November 17, 2004, made before the upgrade to Financial Suite !!!!!!!! In my opinion, Money must not handle upgrades and restorations well. If anyone knows how I could restore four months of accounts, I'm all ears!!!

Akutenshi · Answer

I had the same problem: despite my numerous attempts to recover my Money 2005 files after reinstalling the system (and Money 2005), Money refused to recover my documents, claiming they were read-only or something like that. The problem is very simple; you may have updated Money 2005 online and your last backup was saved considering those updates. When you reinstall Money 2005, you need to redo the updates online... if you try to recover your document before doing those updates, Money will not recognize it and will refuse to open it!! So do the updates online and then open your precious document; Money will accept it without any problem!  hoping my explanations were clear ^^

sacksith · Answer

Hello,  Question: can we save the updates that Money retrieves from the internet? This would avoid having to be connected to the internet during a new installation or in case Microsoft decides to no longer make the update available (for example, to push a new version)  Thank you

Damian Canals-Frau · Answer

I had to replace my PC (Win 98SE) with a new one (Win XP Pro) I have x years of data in Money on diskette. With my original disk with Money 2000, I installed Money on my new PC. When I open the session, I need to access my various accounts. But I don't remember the exact names I gave to these accounts. So I can't set it up exactly. When I insert the diskette, I can't restore the backup. I appreciate any explicit help. I read Charley's messages but couldn't resolve my issue Sincerely DCF

GuiZe · Answer

I just fixed this Money2005 update issue, it accepts restoring my backups... but it only showed me the transactions from 2007 (which means 3 transactions), and all those from 2006 and before have disappeared, even though I successfully restored the backup (it's 4.3 MB, it can't contain only 3 transactions O_o)  Thank you for your help GuiZe

Pibe · Answer

Good evening Thank you toflo, it works Best regards Pibe

andrelaurent · Answer

I also can't open a backup saved under Money Pro with a standard version of Money. The problem is that I can't find Money Pro available anywhere...

lebobruno · Answer

I regularly use Money 2004 for my accounts. Recently, when I tried to open my file, I received the message "Microsoft Money is not properly installed. Please make a backup copy." Despite frequent reinstallations, I can’t open my file and I consistently get the same message. How can I recover my file???? Thank you.

xav · Answer

Hello, where can I find a demo of Money 2004, because my phone was stolen and my backup on my USB stick isn't working.

xav · Answer

Hello, where can I find a demo of Money 2004, because my phone was stolen and my backup on my USB stick won't work.

tiri14 · Answer

toflo,  a trap for you that seems well mastered money: I saved a money 2003 account, with a password but without passport.net.  After a complete format of the computer (the .mny file not kept), I try to restore the backup under money 2003, 2004 or 2005..... and each time money asks me for the passport.net associated with this backup.  How can I get around this window, or simply remove it and restore my backup?  Help - thanks

doudou · Answer

Hello,  I had the same problem. I had Money 2005 and after a PC issue, I had to format everything. I reinstalled Money 2005 but it didn't recognize the backup copies from the floppy disk (.mbf). You just need to copy the backup file from the floppy disk to the desktop and double-click on it after installing Money, of course. When prompted for the location of the .mny extension, create a folder where everything will be kept: the backup file and the Money file. Once this step is done, it should normally work. I recommend a double backup, one on the hard drive and one on a floppy disk. If the problem occurs with a backup copy on the hard drive, make another copy of the backup file on the desktop and do the same operations again. That’s how I succeeded with two different accounts.  Good luck!

tiri14 · Answer

Hello  Thank you for the solution. The issue is that the restoration starts, but then ..... it gets stuck on the passport.net step (which we can't ignore!!!!) whereas my original file didn't have that (I had assigned a simple Money password).  Now I'm really stuck, and above all.... I'm losing over 5 years of archives...).  I’ve tried uninstalling and reinstalling..... removing the inet settings....... nothing works  Help - thanks

Dan · Answer

I just bought a laptop and encountered the same problems as everyone else when trying to restore a backup file made with a version of Money 2005. After many hassles, I just managed to do it by following these steps: - I deleted the backups saved on the laptop - I loaded the latest backup from my old PC - I requested to open this file, and when the error message appeared, I clicked OK - To download the program update for Money (essential), I opened the program with a right-click and chose to open it as Administrator. The update was completed without any issues. - I closed the program and then reopened it to repeat the process. When I was asked to select the file to restore, I chose the one I had loaded at the beginning of the process, and everything went smoothly. I found everything as it was before, and I am relieved. I hope this information can help a few people Good luck

ptite marie · Answer

Good evening,  I thank "doudou" (64), thanks to this internet user, I just recovered my Money backup that I couldn't open since my formatting last weekend.  After uninstalling, reinstalling, etc. .... Money 2003, then Money 2004, and finally Money 2005. I performed the updates as advised by other users, exited Money. After that, I opened Money again, then restored a backup, but nothing changed, I couldn't recover my accounts.  And then this evening, I just copied my backup to the desktop, and great, my entries came back.  Thanks again to the forum that really helped me.  Good evening to everyone.

franck · Answer

me too, same problem but my brother-in-law managed to help me the first time he's trying again

pablo · Answer

Hello everyone  I believe we all have the same problem. I've tried the proposed solutions but to no avail. I reinstalled Money 2003 after formatting my hard drive. My backups were made on floppy disks and on my second hard drive. I inserted my backup floppy disk into the drive to restore it, and it asks me to insert the second one. So far, so good. "Restoring a backup copy" Money selects a default location ...C:\program files\Microsoft Money\account 2003.mny, I have the choice to choose another location or to restore. I choose the second option, then I enter my password and I get that infamous error message "Microsoft Money has encountered a problem...etc I also tried to restore from the file on my second hard drive but it's the same. If anyone has a solution to offer, it would be very welcome.

madesn · Answer

Hello,  I have the same problems as everyone else, which is reassuring, but it doesn't solve my issue. The proposed solution (installing Money + internet connection to update the version) is certainly the right one, but what can I do if (and this is my case) I don't have an internet connection on my new computer?  Best regards,

oncletom · Answer

Good evening, thank you all for your advice. I have the same problem: Money 2005, reformatting the hard drive and an error message when restoring the backup file. Solution: update online and it works; I recovered all my data. Thank you.

jc · Answer

Hello, After formatting my hard drive and installing my old "Money99," I also received the same error message "The file you are trying to open contains encoded information. It cannot be opened with this version of Money." Here’s a solution I found in a "read me" file on my Money CD that worked for me:  If you are trying to open a Money file created with regional settings different from your current settings, the following error message appears: “The file you are trying to open contains encoded information. It cannot be opened with this version of Money.”  To fix this issue, close Money by clicking the Cancel button, then follow the procedure below.  1. In the Start menu, point to Settings, then click  on Control Panel.  2. Double-click Regional Settings.  3. Restore the regional settings you wanted to use (that is,  those that caused the error message), then restart your computer.  a brief explanation of regional settings: Regional Settings  Money uses the settings defined in the regional settings control panel (decimal separator, number format, date format ...)  For example, if you want to use the point as the decimal separator:  1. In the Start menu, point to Settings, then click  on Control Panel.  2. Double-click Regional Settings.  3. Click on the Number tab.  4. In the decimal symbol field, replace the existing symbol with a point.  5. Click on the Currency Symbol tab.  6. In the decimal symbol field, replace the existing symbol with a point.  7. Click OK.  Note there are 3 tabs in the regional settings. For my part, it was enough to select in the tabs "Regional Options" and "Advanced Options" the choice of language "French (Belgium)" that corresponded to my settings prior to formatting. And as a result, simply opening my .mny file was enough.

Rekkah · Answer

Thank you for all your responses that allowed me to restore my backup file.  Indeed, updating the Money 2005 software helps fix the backup restoration issues.  Phew.....

krys1306 · Answer

Well, I have the same hassle, I’ve tried everything, my file opens, but I have nothing at all, so I conclude that it’s not my file. So I'm left with 40 different files and none of them open. If you have a way to help me, thank you.

nb · Answer

Hello, I am looking for the trick to recover my money backup (.mbf) in the "ciel" application. Apparently, it was very simple... Thank you in advance to anyone who can send it to me. Happy New Year 2009.

mahony890 · Answer

So I had the same problem after a Windows XP restore, meaning I couldn't open a backup copy.  I managed to do it by right-clicking on the Money shortcut and selecting "Run as..." as mentioned above, then finally restoring my backup copy, and it worked!   Good luck to the next ones.... :)

Moustik971 · Answer

Hello, I read all the forums on Money because I have a big problem..... I’ve been looking for a solution for 15 days... and still NOTHING.... my PC running XP pro has crashed. my new PC is running W7 (full edition=ultimate I think).. But I still have a laptop running XP media center. I have been managing my accounts for several years (7 or 8 I think) with MONEY2003. I have the MNY and MBF backups. perfect. My original CD of money 2003 is damaged... my neighbor lent me his copy of money 2002. an original too as he no longer uses this software. I installed it on the laptop running XP (because I think 7 won’t be able to handle) for such old software... and I did the updates as read on the forums.... everything seems to go smoothly.... I don’t have a passport account. it tells me that the update is OK... when I check the version of the software in "about MS Money", I am still at version 2002, professional edition, version 10. and the serial number listed... just like before I did the update..  Money opens if I want to create a new account.... everything seems fine... but when I launch my MNY or the backup MBF, I always get the same message: password error.... yet I know it’s correct.  I ran salvage.exe ... at level 1 it tells me that my file is fine at level 2 it tells me that it’s not fine....  Who could help me????? I’m in deep trouble... Thanks in advance Moustik

lolo · Answer

run Money as administrator and open Money, click on Tools, then update your version and miraculously your backup file will open ......

gazmepatro · Answer

Well, this is the tenth time this has happened to me and it’s the tenth time I’ve been left in the lurch: Windows crashed on me yesterday, I had to reinstall everything including money2005... and like everyone else, I'm in deep trouble...  I reinstalled, I did the update a billion times and the only file I have left is "my file".mbf I don’t have a .mny file  When I launch money by double-clicking my file, everything goes fine until I enter my password, at which point I get the message: "Cannot find c:\... because it is probably a read-only file or you do not have permission to modify it or your drive is write-protected, etc... etc..."  The file is not read-only The hard drive that contains it is not either  I’ve tried everything... boo hoo hoo, usually I always manage to get through this but now... nothing works.

jicko · Answer

Hello Money restoration impossible I have read all these messages carefully, but I'm stuck on the step "Naming the restored file". It suggests the location "c\users
ame\money01.mny" If I restore, I get a "incorrect path" message What can I do? Thank you

Restore a money mbf backup

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