Big stuffing!
Solved
My Canon Pixma MG 5550 (purchased at Christmas!) "swallowed" a stack of 24 sheets at once instead of just one!
hence the paper jam!!! I saw, when I turned it over, where it was stuck. How can I unblock the jammed stack without damaging the drive rollers or the various mechanisms?
Thank you in advance.
hence the paper jam!!! I saw, when I turned it over, where it was stuck. How can I unblock the jammed stack without damaging the drive rollers or the various mechanisms?
Thank you in advance.
3 answers
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ModeratorHello
See the videos (at the bottom of the page) addressing this type of issue
https://www.canon.fr/support/consumer_products/videos/pixma_mg5550/
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It's very hard to catch a black cat in a dark room.
Especially when it's not there... -
The worst part is that I had indeed untied my packet of sheets! But it seems I pushed it a bit too "deep" into the locker.
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A big thank you Baladur13! It really is child's play when following the video step by step.
But I will keep a close eye on this "glutton" of a printer, especially since I'm using 90g paper.-
ModeratorOften, a small, useful gesture is enough to separate the sheets before loading:
then just follow this
https://www.canon.fr/assets/videoplayers/video.html?bctid=2765227129001&st=/videos/subtitles/2765227129001.xml&data=/videos/data/2765227129001.xml
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