View original (French)

Two-Factor Authentication for Instagram

Alix -  
Hello,
I'm unable to reconnect to my Instagram account because I had enabled two-factor authentication but I didn't receive the 8-digit backup codes, and now when I try to log in, the code is sent to a number I no longer have access to, so I can't retrieve it and I don't have another way to log in.

Configuration: iPhone / Safari 14.1.1

2 answers

  1. georges97 Contributor
    Hello,

    These reports are appearing by the dozens on CCM, which cannot intervene on these secured accounts in any way. The problem has been the subject of several threads:

    see:

    https://forums.commentcamarche.net/forum/affich-37335055-authentification-a-double-facteur

    https://forums.commentcamarche.net/forum/affich-34971545-desactiver-l-authentification-a-deux-facteurs#answers
    https://forums.commentcamarche.net/forum/affich-36147563-authentification-a-2-facteurs-et-numero-perdu#answers

    https://forums.commentcamarche.net/forum/affich-36235713-authentification-a-deux-facteurs-instagram#answers

    see also:

    https://www.commentcamarche.net/applis-sites/reseaux-sociaux/1077-reactiver-un-compte-instagram-bloque-ou-desactive/

    https://forums.commentcamarche.net/forum/affich-35247593-mon-compte-a-ete-desactive-par-instagram#answers

    https://forums.commentcamarche.net/forum/affich-37061393-probleme-de-compte

    All useful information is in the following links:

    https://help.instagram.com/1068717813216421
    https://help.instagram.com/contact/606967319425038
    https://www.instagram.com/accounts/login/

    Other links to consult:

    https://help.instagram.com/1068717813216421
    https://help.instagram.com/contact/606967319425038
    https://www.instagram.com/accounts/login/
    https://help.instagram.com/1068717813216421/?helpref=hc_fnav&bc=0
    https://forums.commentcamarche.net/forum/affich-36860961-instagram-mon-compte-a-ete-temporairement-verrouille
    https://www.commentcamarche.net/applis-sites/reseaux-sociaux/1077-reactiver-un-compte-instagram-bloque-ou-desactive/
    https://forums.commentcamarche.net/forum/affich-37320091-probleme-recuperation-compte-instagram
    0