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Paper jam issue

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marilou21 -  
Hello,

I have a Canon MG2150 for which the paper is jammed. How do I unblock it? No manual.

2 answers

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  1. Neverlost83
    Hello, normally behind the printer, you should have a compartment that you can open and remove the paper that is causing the issue.
    1. marilou21
      Hello, I have indeed opened the back panel but the paper is stuck (several sheets).
      1. Neverlost83
        You should be able to remove them with your hands; if they tear or you can't remove them, you can either contact customer service or open the printer yourself.
      2. marilou21
        @Neverlost83thank you problem solved; match papers 00 marilou 1 marilou winner by KO