EPSON 415 paper jam without paper

judie3000 Posted messages 1 Status Member -  
 judie3000 -
Hello,
I’ve looked for topics that could help me; there are some that are somewhat relevant, but I haven’t found anything substantial.
My printer is an EPSON 415, it’s about a year old at most. There have been issues with cartridge recognition that I resolved by buying the appropriate ink (the expensive one).
Now it’s indicating “Paper jam,” but there’s no paper.
I’ve looked inside, and everything seems fine.
I’ve browsed the forums; there is this program that resets Epsons, but I have a Mac, and I haven’t found a link for Mac. I’m lost; I might just end up splitting my stomach open unless someone finds a solution.
Thank you for your attention.
Jud

1 answer

Terreur-s Posted messages 320 Status Member 16
 
Hello, I had the same issue with an HP printer, try cleaning the rollers that feed the paper into the printer, with a bit of luck that's where the problem lies.

Good luck :)

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judie3000
 
Thank you, let's see what we can do then.
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