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Paper jam issue

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marilou21 -  
 marilou21 -
Hello,

I have a Canon MG2150 for which the paper is jammed. How do I unblock it? No manual.

2 réponses

Réponse 1 / 2
marilou21
 
Hello, I have indeed opened the back panel but the paper is stuck (several sheets).
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Neverlost83 Posted messages 22 Status Membre
 
You should be able to remove them with your hands; if they tear or you can't remove them, you can either contact customer service or open the printer yourself.
0
marilou21 > Neverlost83 Posted messages 22 Status Membre
 
thank you problem solved; match papers 00 marilou 1 marilou winner by KO
0
Réponse 2 / 2
Neverlost83 Posted messages 22 Status Membre
 
Hello, normally behind the printer, you should have a compartment that you can open and remove the paper that is causing the issue.
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