Avast

Bonjour, alors voilà j'ai avast anti virus depuis qq temps et j'en ss contente ....jusqu'il y a une semaine il ne fonctionne plus j'ai donc voulu le désintaller mais j'ai tjrs ce message qui revient "AVAST! consent dialog helper application à cesser de fonctionner qq1 peut)il m'aider MERCI
Configuration: Windows Vista
Internet Explorer 7.0

3 réponses

  1. Modérateur
    Tu as des virus aussi.

    ---> Désactive l'UAC le temps de la désinfection :
    http://www.commentcamarche.net/faq/sujet 8343 vista desactiver l uac

    ---> Télécharge OTMoveIt3 (OldTimer) sur ton Bureau :
    http://oldtimer.geekstogo.com/OTMoveIt3.exe

    ---> Clique droit sur OTMoveIt3.exe et choisis Exécuter en tant qu'administrateur.

    ---> Copie (Ctrl+C) le texte suivant ci-dessous :

    :processes
    explorer.exe

    :services
    aswUpdSv
    avast! Antivirus
    avast! Mail Scanner
    avast! Web Scanner

    :files
    C:\Windows\system32\xnijcjkzcnaaukdc.dll

    :commands
    [purity]
    [emptytemp]
    [start explorer]
    [reboot]

    ---> Colle (Ctrl+V) le texte précédemment copié dans le cadre Paste Instructions for Items to be Moved.

    ---> Clique maintenant sur le bouton MoveIt! puis ferme OTMoveIt3.

    Si un fichier ou dossier ne peut pas être supprimé immédiatement, le logiciel te demandera de redémarrer.
    Accepte en cliquant sur YES.

    ---> Poste le rapport situé dans ce dossier : C:\_OTMoveIt\MovedFiles\
    Le nom du rapport correspond au moment de sa création : date_heure.log
    1. Modérateur
      Salut,

      - Télécharge HijackThis v2.0.2 sur ton Bureau.

      - Double-clique sur HJTInstall afin de lancer l'installation.

      - Clique sur Install ensuite sur I Accept.

      - Clique sur Do a system scan and save a logfile.

      - Le bloc-notes s'ouvrira, fais un copier/coller de tout son contenu ici dans ton prochain message.
      1. Logfile of Trend Micro HijackThis v2.0.2
        Scan saved at 12:49:12, on 22/11/2008
        Platform: Windows Vista SP1 (WinNT 6.00.1905)
        MSIE: Internet Explorer v7.00 (7.00.6001.18000)
        Boot mode: Normal

        Running processes:
        C:\Windows\system32\taskeng.exe
        C:\Windows\system32\Dwm.exe
        C:\Windows\Explorer.EXE
        C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
        C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
        C:\Program Files\Windows Defender\MSASCui.exe
        C:\Program Files\Apoint\Apoint.exe
        C:\Program Files\sony\VAIO Camera Utility\VCUServe.exe
        C:\Program Files\sony\ISB Utility\ISBMgr.exe
        C:\Program Files\Apoint\ApMsgFwd.exe
        C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
        C:\Windows\System32\rundll32.exe
        C:\Program Files\Windows Sidebar\sidebar.exe
        C:\Program Files\Windows Live\Messenger\msnmsgr.exe
        C:\Windows\ehome\ehtray.exe
        C:\Program Files\Shareaza\Shareaza.exe
        C:\Windows\System32\rundll32.exe
        C:\Program Files\Apoint\Apntex.exe
        C:\Windows\ehome\ehmsas.exe
        C:\Program Files\Internet Explorer\iexplore.exe
        C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
        C:\Windows\system32\SearchFilterHost.exe

        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.be/?gws_rd=ssl
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
        R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.club-vaio.com
        R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
        R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
        R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
        R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
        O1 - Hosts: ::1 localhost
        O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
        O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
        O2 - BHO: VMN Toolbar - {4E7BD74F-2B8D-469E-8DA9-FD60BB9AAE33} - C:\PROGRA~1\VMNTOO~1\VMNTOO~1.DLL
        O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
        O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
        O2 - BHO: VMN Toolbar - {A057A204-BACC-4D26-8287-79A187E26987} - C:\PROGRA~1\VMNTOO~1\VMNTOO~1.DLL
        O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
        O3 - Toolbar: VMN Toolbar - {4E7BD74F-2B8D-469E-8DA9-FD60BB9AAE33} - C:\PROGRA~1\VMNTOO~1\VMNTOO~1.DLL
        O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
        O3 - Toolbar: VMN Toolbar - {A057A204-BACC-4D26-8287-79A187E26987} - C:\PROGRA~1\VMNTOO~1\VMNTOO~1.DLL
        O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
        O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
        O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
        O4 - HKLM\..\Run: [VAIOCameraUtility] "C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe"
        O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
        O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
        O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
        O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
        O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
        O4 - HKLM\..\Run: [{80cd09bd-9418-8881-bd9e-aa7fe80ceab6}] C:\Windows\System32\Rundll32.exe "C:\Windows\system32\xnijcjkzcnaaukdc.dll" DllStart
        O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
        O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
        O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
        O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
        O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
        O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
        O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
        O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
        O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')
        O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')
        O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')
        O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
        O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Default user')
        O4 - Startup: MSN Pictures Displayer.lnk = C:\Program Files\MSN Pictures Displayer\MSN Pictures Displayer.exe
        O4 - Global Startup: Lancement rapide de Microsoft Office OneNote 2003.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
        O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
        O13 - Gopher Prefix:
        O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
        O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
        O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
        O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/VistaMSNPUpldfr-be.cab
        O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - https://www.trendmicro.com/en_us/forHome/products/housecall.html
        O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
        O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
        O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
        O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
        O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
        O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
        O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
        O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
        O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
        O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
        O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
        O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
        O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
        O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AvLib\MSCSPTISRV.exe
        O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AvLib\PACSPTISVR.exe
        O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AvLib\SsBeSvc.exe
        O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AvLib\SPTISRV.exe
        O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AvLib\SSScsiSV.exe
        O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\stacsv.exe
        O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
        O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\sony\VAIO Event Service\VESMgr.exe
        O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\VMISrv.exe
        O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
        O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
        O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\VmGateway.exe
        O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\UCLS.exe
        O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
        O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
        O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
        O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
        O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
        O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
    2. Slt
      Passes l outils de desinstallation avast

      https://www.avast.com/fr-fr/uninstall-utility
      1. merci je l'ai fait ce que j'ai comme message je ne comprend rien!!!: the avast! self protection module is enabled for this reason, the operation cannot be complète
        to complete the operation either run this program from windows safe mode or disable the avast self protection via settings troubles hooting page