Probleme avec Win32:Pskill-E

bonjour,
suite a un pb sur le micro d'un ami (athlon xp 3000+) avec xp home sp2, norton(desinstallé),avast version pro, norton internet security.
avast a detecté le virus PSKILL-E.
j'ai supprimé le programme c:\oemcust\tools\win32\pskill.exe
vidé la corbeille
j'ai desactivé les points de restauration, redemarre en mode sans echec, lance un scan avast et adaward.

je pensais que tout irais bien mais lorsque je lance le programme
c:\oemcust\tools\win32\restore.exe
avast declenche un message malveillant concernant c:\oemcust\tools\win32\pskill.exe
or celui ci a ete supprime.
un scan de restore.exe ne detecte aucun virus sauf lorsque je le lance

3 réponses

  1. bonjour a tous.

    merci seb 08

    pour la solution a mon probleme :

    https://forum.pcastuces.com/sujet.asp?f=25&s=25425

    donc ce n'est pas un virus mais un utilitaire dangereux qui est considere comme un virus par avast
    donc pour info procedure suivi

    arreter la creation des points de restauration
    (entrainant la suppression des anciens point de restauration)
    demarrage en mode sans echec
    scan
    suppression des differentes occurences trouvées
    par menu demarrer
    explorer
    c:\oemcust\tools\win32\pskill.exe
    c:\windows\restore.ins\c:\oemcust\tools\win32\pskill.exe
    c:\windows\system\restore.ins\c:\oemcust\tools\win32\pskill.exe
    vider la corbeille

    redemarrer
    relancer un scan pour etre sur
    et voila

    je laisse le post ouvert pour les concernant le post hijackthis
    merci
    0
    1. Contributeur
      slt,

      déja si tu ne payes pas Norton vire le !

      2 antivirus sur une même bécane = conflits.

      Si problème pour la désinstalle, suivre cette manip :

      http://service1.symantec.com/SUPPORT/INTER/tsgeninfointl.nsf/fr_docid/20050414110429924?Open&src=&docid=20040413131641928&nsf=SUPPORT%5CINTER%5Cnisintl.nsf&view=833aab0c51f1b15a88256da6006a0505&dtype=&prod=&ver=&osv

      &osv_lvl


      Tu verras tu te sentiras déja plus léger....

      a+
      0
      1. a tout hasard si quelqu'un peut m'aider, je poste le rapport hijackthis

        merci encore de votre aide
        Logfile of HijackThis v1.99.1
        Scan saved at 22:34:59, on 24/11/2006
        Platform: Windows XP SP2 (WinNT 5.01.2600)
        MSIE: Internet Explorer v7.00 (7.00.5700.0007)

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\csrss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Ahead\InCD\InCDsrv.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\Explorer.EXE
        C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
        C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
        C:\Program Files\Norton Internet Security\NISUM.EXE
        C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
        C:\WINDOWS\system32\spoolsv.exe
        C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
        C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
        C:\Program Files\Alwil Software\Avast4\ashServ.exe
        C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
        C:\Program Files\Norton Internet Security\ccPxySvc.exe
        C:\WINDOWS\system32\cisvc.exe
        C:\Program Files\Fichiers communs\EPSON\EBAPI\SAgent2.exe
        C:\WINDOWS\System32\FTRTSVC.exe
        C:\PROGRA~1\Iomega\System32\AppServices.exe
        C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
        C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
        C:\Program Files\Spyware Doctor\sdhelp.exe
        C:\WINDOWS\system32\slserv.exe
        C:\WINDOWS\System32\snmp.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\system32\wdfmgr.exe
        C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
        C:\WINDOWS\SOUNDMAN.EXE
        C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
        C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
        C:\apps\ABoard\ABoard.exe
        C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
        C:\PROGRA~1\MESSAG~1\StartMessager.exe
        C:\Program Files\Ahead\InCD\InCD.exe
        C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
        C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
        C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
        C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
        C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
        C:\Program Files\Skype\Phone\Skype.exe
        C:\apps\ABoard\AOSD.exe
        C:\WINDOWS\system32\ctfmon.exe
        C:\PROGRA~1\Wanadoo\TaskBarIcon.exe
        C:\Program Files\Spyware Doctor\swdoctor.exe
        C:\Program Files\Copernic Desktop Search 2\DesktopSearchService.exe
        C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
        C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
        C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
        C:\Program Files\Caere\PageKeeper30\system\PKJobs.exe
        C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
        C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe
        C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
        C:\WINDOWS\System32\alg.exe
        C:\Program Files\Caere\PageKeeper30\SYSTEM\PKSlapi.exe
        C:\Program Files\Caere\PageKeeper30\SYSTEM\PKTOPASS.EXE
        C:\Program Files\Alwil Software\Avast4\ashEnhcd.exe
        C:\WINDOWS\system32\cidaemon.exe
        C:\Program Files\Fichiers communs\Real\Update_OB\rnathchk.exe
        C:\DOCUME~1\LUZOT\LOCALS~1\Temp\Répertoire temporaire 1 pour hijackthis.zip\HijackThis.exe

        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.orange.fr/portail
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
        R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
        R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
        R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = https://www.bing.com/?FORM=TOOLBR&cc=fr&toHttps=1&redig=4527FFF1C12746FC9EDB535C75E80ECC
        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Orange
        R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
        R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - C:\PROGRA~1\Wanadoo\SEARCH~1.DLL
        O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
        O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
        O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
        O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
        O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
        O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
        O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
        O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
        O3 - Toolbar: Copernic Desktop Search 2 - {968631B6-4729-440D-9BF4-251F5593EC9A} - C:\Program Files\Copernic Desktop Search 2\DesktopSearchBand2515.dll
        O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
        O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
        O4 - HKLM\..\Run: [ATIPTA] C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
        O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
        O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
        O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"
        O4 - HKLM\..\Run: [MessagerStarter Wanadoo] C:\PROGRA~1\MESSAG~1\StartMessager.exe Messager Wanadoo
        O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
        O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
        O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
        O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
        O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
        O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
        O4 - HKLM\..\Run: [WOOWATCH] C:\PROGRA~1\Wanadoo\Watch.exe
        O4 - HKLM\..\Run: [WOOTASKBARICON] C:\PROGRA~1\Wanadoo\GestMaj.exe TaskBarIcon.exe
        O4 - HKLM\..\Run: [RegistrySmart] "C:\Program Files\RegistrySmart\RegistrySmart.exe" -boot
        O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
        O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
        O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
        O4 - HKLM\..\Run: [mouseElf] C:\PROGRA~1\TWINTO~1\mouseElf.exe
        O4 - HKLM\..\Run: [delcab] C:\drivers\deltreew.exe C:\cabs
        O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
        O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
        O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
        O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
        O4 - HKCU\..\Run: [Copernic Desktop Search 2] "C:\Program Files\Copernic Desktop Search 2\DesktopSearchService.exe" /tray
        O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
        O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
        O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
        O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
        O4 - Global Startup: SnagIt 8.lnk = C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
        O4 - Global Startup: Travaux PageKeeper.lnk = C:\Program Files\Caere\PageKeeper30\system\PKJobs.exe
        O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
        O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1105\fr-fr\msntb.dll/search.htm
        O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
        O8 - Extra context menu item: Ouvrir dans un nouvel onglet d'arrière-plan - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0000.1105\fr-fr\msntabres.dll/229?d21ebc82744644f199c91b4cfbe229a
        O8 - Extra context menu item: Ouvrir dans un nouvel onglet de premier plan - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0000.1105\fr-fr\msntabres.dll/230?d21ebc82744644f199c91b4cfbe229a
        O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
        O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
        O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
        O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
        O9 - Extra button: Messager Wanadoo - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\WANADO~1\Wanadoo Messager.exe
        O9 - Extra 'Tools' menuitem: Messager Wanadoo - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\WANADO~1\Wanadoo Messager.exe
        O9 - Extra button: Wanadoo - {1462651F-F4BA-4C76-A001-C4284D0FE16E} - https://www.orange.fr/portail (file missing) (HKCU)
        O11 - Options group: [INTERNATIONAL] International*
        O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\fr.htm
        O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
        O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/...
        O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - https://www.trendmicro.com/en_us/forHome/products/housecall.html
        O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
        O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
        O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
        O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
        O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
        O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
        O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
        O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
        O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
        O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe
        O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
        O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
        O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Fichiers communs\EPSON\EBAPI\SAgent2.exe
        O23 - Service: France Telecom Routing Table Service (FTRTSVC) - France Telecom - C:\WINDOWS\System32\FTRTSVC.exe
        O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
        O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
        O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
        O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
        O23 - Service: Planificateur LiveUpdate automatique - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
        O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
        O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
        O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
        O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
        O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
        O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
        0