HP 2210

Bonjour,
Je viens vers vous car j'ai un problème avec mon imprimante tout en un :PSC 2210.
Je n'arrive pas à ré-installer son pilote et son logiciel HP director. Je pense que j'ai des "traines" de désinstallation malgré le passage du logiciel de désinstal HP.
Mon CD HP ne veut pas démarrer, j'ai alors téléchargée la suite complète mais rien n'y fait ."le système ne peut pas accéder au fichier"...!
Si possible des réponses rapides seraient les bienvenues car cette imprimante me sert professionnellement et m'est réellement indispensable.

28 réponses

Résumé de la discussion

La problématique centrale porte sur la réinstallation du pilote et du logiciel HP Director d'une imprimante tout-en-un PSC 2210 sous Windows XP, après des échecs répétés et un CD défaillant. Plusieurs solutions proposées dans les échanges évoquent des essais de désinstallation complète, l'utilisation d'outils de nettoyage du Windows Installer et le redémarrage avant de réinstaller le pilote téléchargé. D'autres éléments suggèrent de vérifier le SP (service pack), d'utiliser HP System Diagnostics et de supprimer les entrées résiduelles liées à l'imprimante avant de tenter une nouvelle installation. En cas de persistance, une approche clé consiste à libérer les empreintes du logiciel et à procéder à une réinstallation propre du pilote via la suite HP téléchargée, accompagnée d'un nettoyage système.

Bobot (l’IA à votre service)
  1. Pas de suite à mon message ?
    0
    1. OUPSSSSS... c'est celui...
      0
      1. Non, non s'est celui contenu dans mon ordi à l'achat upgradé Pack 3
        0
        1. Modérateur
          Ton windows est-il une version modifiée ?
          0
          1. Peux tu me dire quel est le fichier qu'il faudrait que je récupère?
            Merci d'avance
            0
            1. Quelqu'un aurait -il une idée pour me sortir de ce "pétrin"? Mon imprimante m'est réellement indispensable surtout le scanner et le twain n'arrive pas à se ré-installer... Que faire ?
              0
              1. Malheureusement , je ne connais personne qui ait cette vieille version de XP Media center édition version 2002...
                0
                1. Modérateur
                  il m'a été demandé le CD 2

                  Donc, il y a sûrement des fichiers endommagés.

                  Pour la réparation, demande à un proche de te prêter un cd windows ayant la même version qui est installé sur ton pc.
                  0
                  1. J'ai effectué sfc /scannow mais après une évolution normale à l'aide de mon cd TARGA en fin , il m'a été demandé le CD 2 que bien entendu je ne possède pas puisque le seul CD que je possède est celui remis par TARGA lors de l'achat de mon PC...
                    0
                    1. Modérateur
                      Fais une vérification des fichiers système:

                      Va dans démarrer, exécuter, tape: cmd et OK.

                      Tape: sfc /scannow et enter.

                      0
                      1. Aucun changement...
                        Peut-e^tre que ceci peut te permettre de mieux comprendre:
                        HP System Diagnostics Log File

                        Log File Started at: Year:2011 Month:8 Day:17 Time:18:36

                        System Information
                        Computer Name: ZOZO
                        User Name: Jean Pierre & Luce
                        BIOS Version: Nvidia - 42302e31
                        BIOS Date: 01/25/06
                        Processor Information
                        CPU: x86 Family 15 Model 39 Stepping 1
                        CPU Manufacturer: AuthenticAMD
                        CPU Speed: 2211 Mhz
                        Number of CPUs: 1
                        Video Information
                        Display: 1024 X 768, Bits/Pixel: 32, Refresh Rate: 60 Hz
                        OS Information
                        Microsoft Windows XP Professional
                        Version 5.1 (Build 2600) Service Pack 3
                        Windows Directory: C:\windows
                        Windows System Directory: C:\windows\system32
                        Memory Information
                        Total Physical Memory: 2047 MB
                        Physical Memory Available: 1541 MB
                        Total Page File Memory: 3935 MB
                        Page File Available: 3543 MB
                        Total Virtual Memory: 5983 MB
                        Virtual Memory Available: 5085 MB
                        Total Memory Used (percent): 24
                        Disk Information
                        C: 61436 MB total, 26519 MB free
                        Local Drive D: 202970 MB total, 71803 MB free
                        CD-ROM Drive E: 447 MB total, 0 bytes free
                        CD-ROM Drive F: 0 bytes total, 0 bytes free
                        Removable Disk G: 0 bytes total, 0 bytes free
                        Removable Disk H: 0 bytes total, 0 bytes free
                        Removable Disk I: 0 bytes total, 0 bytes free
                        Removable Disk J: 0 bytes total, 0 bytes free
                        TWAIN Directories
                        C:\windows\Twain_32:
                        camtwn40.ds
                        toucam.vic
                        toucam.voc
                        C:\windows\Twain_32\VM301B:
                        VM31bTXP.DS
                        C:\windows\Twain_32\VM301B:
                        wiatwain.ds
                        Startup Directories
                        Current User Startup:

                        C:\Documents and Settings\Jean Pierre & Luce\Menu Démarrer\Programmes\Démarrage:
                        desktop.ini
                        Veilleur.lnk

                        Common Startup:

                        C:\Documents and Settings\All Users\Menu Démarrer\Programmes\Démarrage:
                        desktop.ini
                        Environment Variables
                        TMP = C:\DOCUME~1\JEANPI~1\LOCALS~1\Temp
                        TEMP = C:\DOCUME~1\JEANPI~1\LOCALS~1\Temp
                        HP Applications
                        Application: HP Photo & Imaging Share to Web Version: 2, 6, 0, 161
                        File: hpgs2wnd.exe Version: 2,3,0,0\ 161
                        File: hpgs2wnf.exe Version: 2, 6, 0, 161
                        File: S2WEx.exe Version: 2, 6, 0, 161
                        File: Shar2Web.exe Version: 2, 6, 0, 161
                        File: hpgs2wdh.dll Version: 2, 6, 0, 0
                        File: hpgs2wnfps.dll Version:
                        File: hpgs2wns.dll Version: 2, 6, 0, 161
                        File: lfbmp11n.dll Version: 11.5.0.012
                        File: LFCMP11n.DLL Version: 11.5.0.012
                        File: lfdys.dll Version:
                        File: lfdysb.dll Version:
                        File: lfeys.dll Version:
                        File: lfeysb.dll Version:
                        File: lffax11n.dll Version: 11.5.0.012
                        File: lfgif11n.dll Version: 11.5.0.012
                        File: lftif11n.dll Version: 11.5.0.012
                        File: LTDIS11n.dll Version: 11.5.0.012
                        File: ltfil11n.DLL Version: 11.5.0.012
                        File: ltkrn11n.dll Version: 11.5.0.012
                        File: S2WExRes.dll Version: 2, 6, 0, 161
                        File: S2WNSRES.dll Version: 2, 6, 0, 161
                        File: S2WRes.dll Version: 2, 6, 0, 161
                        File: SSActive.dll Version:
                        Running Applications/Processes
                        Java(TM) Quick Starter Service, Proc ID: 196
                        Generic Host Process for Win32 Services, Proc ID: 652
                        X10 Module, Proc ID: 732
                        Microsoft Windows Search Indexer, Proc ID: 924
                        HP Diagnostic Utility, Proc ID: 948
                        Gestionnaire de session Windows NT, Proc ID: 968
                        \??\C:\windows\system32\winlogon.exe, Proc ID: 1048
                        Applications Services et Contrôleur, Proc ID: 1092
                        LSA Shell (Export Version), Proc ID: 1104
                        ATI External Event Utility EXE Module, Proc ID: 1252
                        Generic Host Process for Win32 Services, Proc ID: 1272
                        Generic Host Process for Win32 Services, Proc ID: 1380
                        ATI External Event Utility EXE Module, Proc ID: 1592
                        Spooler SubSystem App, Proc ID: 1712
                        MobileDeviceService, Proc ID: 1852
                        Kaspersky Anti-Virus, Proc ID: 1888
                        .NET Runtime Optimization Service, Proc ID: 1916
                        Generic Host Process for Win32 Services, Proc ID: 1952
                        Media Center Receiver Service, Proc ID: 1972
                        Service de planification Media Center, Proc ID: 2004
                        Explorateur Windows, Proc ID: 2196
                        Windows Security Center Notification App, Proc ID: 2268
                        Kaspersky Anti-Virus, Proc ID: 2352
                        CTF Loader, Proc ID: 2372
                        ActiveSync Connection Manager, Proc ID: 2432
                        Veilleur 2011-03-23-13-00, Proc ID: 2444
                        ActiveSync RAPI Manager, Proc ID: 2532
                        Service de la carte de performance WMI, Proc ID: 3284
                        Windows® installer, Proc ID: 3724
                        Control Panel Add/Remove Programs List
                        Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
                        Package de pilotes Windows - Hauppauge WinTV (88x) (01/20/2006 2.112.24020)
                        Adobe AIR
                        Adobe Flash Player 10 ActiveX
                        Adobe Flash Player 10 Plugin
                        Adobe Shockwave Player 11.5
                        ATI Display Driver
                        AVS Audio Converter version 6.1
                        AVS Audio Editor version 5.2
                        AVS Audio Recorder version 3.9
                        AVS Disc Creator version 3.5
                        AVS DVD Authoring
                        AVS DVD Copy version 4.1.1
                        AVS Media Player 3.1
                        AVS Registry Cleaner version 1.1
                        AVS Ringtone Maker version 1.6
                        AVS System Info
                        AVS TV Recorder 2.1.2
                        AVS Update Manager 1.0
                        AVS Video Editor 4 4.2.1.166
                        AVS Video Recorder 2.4 (Service Version)
                        AVS4YOU Software Navigator 1.3
                        AVS Video Converter 6
                        AVS Cover Editor 1.3.1.96 (AVS4YOU)
                        Bel Atout 4.60
                        CCleaner
                        CHIPDRIVE SIM Manager Pro v3.3
                        Convertor 1.0
                        Deezer Desktop
                        Defraggler
                        EASEUS Partition Master 8.0.1 Home Edition
                        EVEREST Home Edition v2.20
                        MyHeritage Family Tree Builder
                        Folderico 3.7.2
                        FoxTab PDF Converter
                        Free PDF to Word Doc Converter v1.1
                        Freecorder Toolbar
                        Freecorder
                        FreeMi UPnP Media Server
                        Glary Utilities 2.36.0.1232
                        Guitar Pro 5.0
                        Windows Internet Explorer 8
                        IncrediMail 2.0
                        Kaspersky Internet Security 2012
                        Mise à jour de sécurité pour Windows Internet Explorer 8 (KB2482017)
                        Mise à jour de sécurité pour Windows Internet Explorer 8 (KB2497640)
                        Mise à jour de sécurité pour Windows XP (KB2507938)
                        Mise à jour de sécurité pour Windows Internet Explorer 8 (KB2510531)
                        Mise à jour de sécurité pour Windows Internet Explorer 8 (KB2530548)
                        Mise à jour de sécurité pour Windows XP (KB2536276-v2)
                        Mise à jour pour Windows XP (KB2541763)
                        Mise à jour de sécurité pour Windows Internet Explorer 8 (KB2544521)
                        Mise à jour de sécurité pour Windows XP (KB2555917)
                        Mise à jour de sécurité pour Windows Internet Explorer 8 (KB2559049)
                        Mise à jour de sécurité pour Windows XP (KB2562937)
                        Mise à jour de sécurité pour Windows XP (KB2566454)
                        Mise à jour de sécurité pour Windows XP (KB2567680)
                        Mise à jour de sécurité pour Windows XP (KB2570222)
                        Hotfix for Windows XP (KB954550-v5)
                        Mise à jour de sécurité pour Windows Internet Explorer 8 (KB971961)
                        Mise à jour de sécurité pour Windows Internet Explorer 8 (KB976325)
                        Mise à jour pour Windows Internet Explorer 8 (KB976662)
                        Mise à jour de sécurité pour Windows Internet Explorer 8 (KB978207)
                        Mise à jour pour Windows Internet Explorer 8 (KB978506)
                        Mise à jour de sécurité pour Windows Internet Explorer 8 (KB981332)
                        Magentic
                        Malwarebytes' Anti-Malware version 1.51.1.1800
                        Microsoft .NET Framework 3.5 SP1
                        Microsoft .NET Framework 4 Client Profile
                        Module linguistique Microsoft .NET Framework 4 Client Profile FRA
                        Mozilla Firefox 6.0 (x86 fr)
                        MSN
                        Nero 6
                        NVIDIA Drivers
                        Photo Notifier and Animation Creator
                        PhotoMail Maker
                        Photos Labeler version 2.4
                        Microsoft Office Professional Plus 2007
                        RVB
                        SIPPS
                        Tarot Club 1.2.1
                        Windows Media Format 11 runtime
                        Lecteur Windows Media 11
                        WinPcap 4.1.2
                        Archiveur WinRAR
                        X10 Hardware(TM)
                        PDFCreator
                        Microsoft .NET Framework 4 Client Profile FRA Language Pack
                        Security Update for Module linguistique Microsoft .NET Framework 4 Client Profile FRA (KB2518870)
                        Windows Installer Clean Up
                        Orange Plug-in messagerie vocale 888
                        Garmin Lifetime Updater
                        INDEX EDUCATION - PRONOTE Monoposte 2010
                        Catalyst Control Center Graphics Full Existing
                        Image Resizer Powertoy for Windows XP
                        Client Windows Rights Management avec Service Pack 2
                        Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
                        Philips SPC 900NC PC Camera
                        ccc-utility
                        Java(TM) 6 Update 23
                        Catalyst Control Center Graphics Light
                        the ReadKVK application
                        ccc-core-static
                        WebFldrs XP
                        adsl TV
                        Microsoft .NET Framework 4 Client Profile
                        Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
                        Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
                        Vimicro USB PC Camera (ZC0301PL)
                        Kaspersky Internet Security 2012
                        Adobe AIR
                        HP System Diagnostics
                        Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
                        QuickTime
                        Catalyst Control Center HydraVision Full
                        Apple Mobile Device Support
                        IncrediMail
                        Wireless LAN USB Dongle
                        USB Wireless Keyboard Driver
                        Garmin USB Drivers
                        PowerDVD
                        Windows Media Player Firefox Plugin
                        Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
                        Photo Notifier and Animation Creator
                        ATI Parental Control & Encoder
                        Microsoft Visual C++ 2005 Redistributable
                        PhotoMail Maker
                        Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
                        DVB-Switcher (EN)
                        ccc-core-preinstall
                        MSXML 4.0 SP2 (KB954430)
                        Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
                        Philips VLounge
                        Microsoft Silverlight
                        The Lord of the Rings FREE Trial
                        AudioJack 2
                        Catalyst Control Center - Branding
                        Microsoft Software Update for Web Folders (French) 12
                        Microsoft Office Professional Plus 2007
                        Microsoft Office 2007 Service Pack 2 (SP2)
                        Update for Microsoft Office 2007 System (KB2539530)
                        Security Update for Microsoft Office InfoPath 2007 (KB979441)
                        Security Update for Microsoft Office Access 2007 (KB979440)
                        Update for Microsoft Office Outlook 2007 (KB2509470)
                        Security Update for Microsoft Office Publisher 2007 (KB2284697)
                        Update for Outlook 2007 Junk Email Filter (KB2586924)
                        Security Update for Microsoft Office system 2007 (972581)
                        Security Update for 2007 Microsoft Office System (KB2345043)
                        Security Update for Microsoft Office Access 2007 (KB979440)
                        Security Update for 2007 Microsoft Office System (KB2288621)
                        Security Update for Microsoft Office InfoPath 2007 (KB2510061)
                        Security Update for 2007 Microsoft Office System (KB969559)
                        Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
                        Security Update for Microsoft Office Word 2007 (KB2344993)
                        Security Update for 2007 Microsoft Office System (KB976321)
                        Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
                        Security Update for Microsoft Office InfoPath 2007 (KB979441)
                        Security Update for Microsoft Office Excel 2007 (KB2541007)
                        Security Update for 2007 Microsoft Office System (KB2509488)
                        Update for 2007 Microsoft Office System (KB967642)
                        Security Update for 2007 Microsoft Office System (KB2288931)
                        Security Update for Microsoft Office 2007 System (KB2541012)
                        Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
                        Security Update for Microsoft Office system 2007 (KB974234)
                        Microsoft Office Access MUI (French) 2007
                        Microsoft Office 2007 Service Pack 2 (SP2)
                        Microsoft Office Excel MUI (French) 2007
                        Microsoft Office 2007 Service Pack 2 (SP2)
                        Microsoft Office PowerPoint MUI (French) 2007
                        Microsoft Office 2007 Service Pack 2 (SP2)
                        Microsoft Office Publisher MUI (French) 2007
                        Microsoft Office 2007 Service Pack 2 (SP2)
                        Microsoft Office Outlook MUI (French) 2007
                        Microsoft Office 2007 Service Pack 2 (SP2)
                        Microsoft Office Word MUI (French) 2007
                        Microsoft Office 2007 Service Pack 2 (SP2)
                        Microsoft Office Proof (Arabic) 2007
                        Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
                        Microsoft Office Proof (German) 2007
                        Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
                        Microsoft Office Proof (English) 2007
                        Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
                        Microsoft Office Proof (French) 2007
                        Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
                        Microsoft Office Proof (Dutch) 2007
                        Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
                        Microsoft Office Proof (Spanish) 2007
                        Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
                        Microsoft Office Proofing (French) 2007
                        Microsoft Office InfoPath MUI (French) 2007
                        Microsoft Office 2007 Service Pack 2 (SP2)
                        Microsoft Office Shared MUI (French) 2007
                        2007 Microsoft Office Suite Service Pack 2 (SP2)
                        Microsoft Office File Validation Add-In
                        Ma-Config.com
                        Microsoft ActiveSync
                        Microsoft .NET Framework 1.1 French Language Pack
                        Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
                        Microsoft .NET Framework 3.0 Service Pack 2
                        PC Sync
                        Catalyst Control Center Core Implementation
                        iTunes
                        Adobe Reader X (10.1.0) - Français
                        Garmin Communicator Plugin
                        Microsoft .NET Framework 2.0 Service Pack 2
                        Athlon 64 Processor Driver
                        Logiciel de Synchronisation Orange
                        Apple Software Update
                        Garmin POI Loader
                        Microsoft .NET Framework 3.5 SP1
                        Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
                        Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
                        Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
                        Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
                        TomTom HOME
                        Catalyst Control Center Graphics Previews Common
                        Skype(TM) 4.2
                        Smart Card Reader Driver Installation
                        Deezer Desktop
                        CCC Help English
                        Catalyst Control Center Graphics Full New
                        SP2 de compatibilité descendante du client Windows Rights Management
                        Apple Application Support
                        Realtek High Definition Audio Driver
                        Visual C++ 2008 x86 Runtime - (v9.0.30729)
                        Visual C++ 2008 x86 Runtime - v9.0.30729.01
                        MSXML 4.0 SP2 (KB973688)
                        Realtek AC'97 Audio
                        Registry Data
                        HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run:
                        ctfmon.exe = C:\windows\system32\ctfmon.exe
                        H/PC Connection Agent = "D:\Program Files\Microsoft ActiveSync\wcescomm.exe"
                        HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run:
                        AVP = "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe"
                        HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents:
                        HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS:
                        HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI:
                        HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL:
                        HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\\RunOnce:
                        HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx:
                        HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices:
                        HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce:
                        USB Host Controller
                        Imaging Device USB\Vid_0471&Pid_0329&Rev_0003&Mi_00 (ERROR status!)
                        Capabilities : 80
                        Class : Image
                        Class GUID : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
                        Compatible IDs : USB\Class_ff&SubClass_00&Prot_00
                        Config Flags : 0
                        Device Description : Philips SPC 900NC PC Camera
                        Driver : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}\0001
                        Enumerator Name : USB
                        Friendly Name : Philips SPC 900NC PC Camera
                        Hardware ID : USB\Vid_0471&Pid_0329&Rev_0003&Mi_00
                        Mfg : Philips CE CSI
                        Service : camvid40
                        Driver files for this device:
                        stream.sys camdrv41.sys usbcamd.sys PhiBtn.exe Tray900.exe camext40.dll msh263.drv phtmphlp.htm Agcgauge.ax camext40.ax fpxlib.dll jpeglib.dll winvocon.dll vortm.dll camtwn40.ds toucam.vic toucam.voc VidSink.ax click.wav
                        Device problem code: The device is not connected to the system.
                        Device Status Description(s):
                        The registry instance key of the device node is created.
                        The device has started.
                        The device failed to start.
                        The PDO for this device was exposed by its parent.
                        The device was removed.
                        The PDO for this device was created and is owned by the PnP Manager.
                        The PDO for this device was created and is owned by the PnP Manager.
                        The device is starting.
                        The device does not require resources.
                        There were no resources available to start the device.
                        The resources for this device are assigned by the PnP Manager.
                        A legacy driver reported its resources to the PnP Manager.
                        The device has been added to the system.
                        The Addroutine failed for this device.
                        The device's controlling driver is a non-PnP driver.
                        The device is currently stopped for reconfiguration of its resources.
                        The device has been uninstalled.
                        The device needs to be enumerated.
                        The device is not configured.
                        The device needs to be reinstalled.
                        The device is disabled.
                        The device is being restarted.
                        This system needs to reboot for this device.
                        The device is currently being accessed.
                        The device resources are being assigned but not complete.
                        The device is being enumerated.
                        Imaging Device USB\Vid_04b0&Pid_0424&Rev_0100 (ERROR status!)
                        Capabilities : 94
                        Class : Image
                        Class GUID : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
                        Compatible IDs : USB\Class_06&SubClass_01&Prot_01
                        Config Flags : 0
                        Device Description : Appareil photo numérique
                        Driver : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}\0004
                        Enumerator Name : USB
                        Friendly Name : D3000
                        Hardware ID : USB\Vid_04b0&Pid_0424&Rev_0100
                        Location Information : NIKON DSC D3000
                        Mfg : Générique
                        Service : usbscan
                        UI Number : 0
                        Device problem code: The device is not connected to the system.
                        Device Status Description(s):
                        The registry instance key of the device node is created.
                        The device has started.
                        The device failed to start.
                        The PDO for this device was exposed by its parent.
                        The device was removed.
                        The PDO for this device was created and is owned by the PnP Manager.
                        The PDO for this device was created and is owned by the PnP Manager.
                        The device is starting.
                        The device does not require resources.
                        There were no resources available to start the device.
                        The resources for this device are assigned by the PnP Manager.
                        A legacy driver reported its resources to the PnP Manager.
                        The device has been added to the system.
                        The Addroutine failed for this device.
                        The device's controlling driver is a non-PnP driver.
                        The device is currently stopped for reconfiguration of its resources.
                        The device has been uninstalled.
                        The device needs to be enumerated.
                        The device is not configured.
                        The device needs to be reinstalled.
                        The device is disabled.
                        The device is being restarted.
                        This system needs to reboot for this device.
                        The device is currently being accessed.
                        The device resources are being assigned but not complete.
                        The device is being enumerated.
                        Imaging Device USB\VID_05AC&PID_1297&REV_0001&MI_00 (ERROR status!)
                        Capabilities : 94
                        Class : Image
                        Class GUID : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
                        Compatible IDs : USB\Class_06&SubClass_01&Prot_01
                        Config Flags : 0
                        Device Description : Appareil photo numérique
                        Driver : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}\0003
                        Enumerator Name : USB
                        Friendly Name : Apple iPhone
                        Hardware ID : USB\VID_05AC&PID_1297&REV_0001&MI_00
                        Location Information : iPhone
                        Mfg : Générique
                        Service : usbscan
                        UI Number : 0
                        Device problem code: The device is not connected to the system.
                        Device Status Description(s):
                        The registry instance key of the device node is created.
                        The device has started.
                        The device failed to start.
                        The PDO for this device was exposed by its parent.
                        The device was removed.
                        The PDO for this device was created and is owned by the PnP Manager.
                        The PDO for this device was created and is owned by the PnP Manager.
                        The device is starting.
                        The device does not require resources.
                        There were no resources available to start the device.
                        The resources for this device are assigned by the PnP Manager.
                        A legacy driver reported its resources to the PnP Manager.
                        The device has been added to the system.
                        The Addroutine failed for this device.
                        The device's controlling driver is a non-PnP driver.
                        The device is currently stopped for reconfiguration of its resources.
                        The device has been uninstalled.
                        The device needs to be enumerated.
                        The device is not configured.
                        The device needs to be reinstalled.
                        The device is disabled.
                        The device is being restarted.
                        This system needs to reboot for this device.
                        The device is currently being accessed.
                        The device resources are being assigned but not complete.
                        The device is being enumerated.
                        Imaging Device USB\Vid_0ac8&Pid_301b&Rev_0100 (ERROR status!)
                        Capabilities : 84
                        Class : Image
                        Class GUID : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
                        Compatible IDs : USB\Class_ff&SubClass_ff&Prot_ff
                        Config Flags : 0
                        Device Description : Vimicro USB PC Camera (ZC0301PL)
                        Driver : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}\0002
                        Enumerator Name : USB
                        Friendly Name : Vimicro USB PC Camera (ZC0301PL)
                        Hardware ID : USB\Vid_0ac8&Pid_301b&Rev_0100
                        Location Information : PC Camera
                        Mfg : Vimicro
                        Service : ZSMC301b
                        UI Number : 0
                        Driver files for this device:
                        usbVM31b.sys VM31bPrp.Ax VM31bSTI.dll amcap.exe VMCap.exe VM_STI.EXE VM31bTXP.DS
                        Device problem code: The device is not connected to the system.
                        Device Status Description(s):
                        The registry instance key of the device node is created.
                        The device has started.
                        The device failed to start.
                        The PDO for this device was exposed by its parent.
                        The device was removed.
                        The PDO for this device was created and is owned by the PnP Manager.
                        The PDO for this device was created and is owned by the PnP Manager.
                        The device is starting.
                        The device does not require resources.
                        There were no resources available to start the device.
                        The resources for this device are assigned by the PnP Manager.
                        A legacy driver reported its resources to the PnP Manager.
                        The device has been added to the system.
                        The Addroutine failed for this device.
                        The device's controlling driver is a non-PnP driver.
                        The device is currently stopped for reconfiguration of its resources.
                        The device has been uninstalled.
                        The device needs to be enumerated.
                        The device is not configured.
                        The device needs to be reinstalled.
                        The device is disabled.
                        The device is being restarted.
                        This system needs to reboot for this device.
                        The device is currently being accessed.
                        The device resources are being assigned but not complete.
                        The device is being enumerated.
                        USB Camera Device USB\Vid_0471&Pid_0329&Rev_0003 (ERROR status!)
                        Capabilities : 94
                        Class : USB
                        Class GUID : {36FC9E60-C465-11CF-8056-444553540000}
                        Compatible IDs : USB\DevClass_00&SubClass_00&Prot_00
                        Config Flags : 0
                        Device Description : Philips SPC 900NC PC Camera; Composite A/V Device
                        Driver : {36FC9E60-C465-11CF-8056-444553540000}\0027
                        Enumerator Name : USB
                        Hardware ID : USB\Vid_0471&Pid_0329&Rev_0003
                        Location Information : USB Device
                        Mfg : Philips CE CSI
                        Service : usbhub
                        UI Number : 0
                        Driver files for this device:
                        usbd.sys usbhub.sys
                        Device problem code: The device is not connected to the system.
                        Device Status Description(s):
                        The registry instance key of the device node is created.
                        The device has started.
                        The device failed to start.
                        The PDO for this device was exposed by its parent.
                        The device was removed.
                        The PDO for this device was created and is owned by the PnP Manager.
                        The PDO for this device was created and is owned by the PnP Manager.
                        The device is starting.
                        The device does not require resources.
                        There were no resources available to start the device.
                        The resources for this device are assigned by the PnP Manager.
                        A legacy driver reported its resources to the PnP Manager.
                        The device has been added to the system.
                        The Addroutine failed for this device.
                        The device's controlling driver is a non-PnP driver.
                        The device is currently stopped for reconfiguration of its resources.
                        The device has been uninstalled.
                        The device needs to be enumerated.
                        The device is not configured.
                        The device needs to be reinstalled.
                        The device is disabled.
                        The device is being restarted.
                        This system needs to reboot for this device.
                        The device is currently being accessed.
                        The device resources are being assigned but not complete.
                        The device is being enumerated.
                        Printer Device LPTENUM\MicrosoftRawPort958A
                        Capabilities : 60
                        Class : System
                        Class GUID : {4D36E97D-E325-11CE-BFC1-08002BE10318}
                        Config Flags : 0
                        Device Description : Interface logique du port imprimante
                        Driver : {4D36E97D-E325-11CE-BFC1-08002BE10318}\0032
                        Enumerator Name : LPTENUM
                        Hardware ID : LPTENUM\MicrosoftRawPort958A
                        Location Information : LPT1
                        Mfg : (Périphériques système standard)
                        Physical Device Object Name : \Device\Parallel0
                        ERROR in device PCI\VEN_104C&DEV_8023&SUBSYS_808B1043&REV_00
                        Address : b0000
                        Bus Number : 5
                        Bus Type : b0dfebc810b5d01180e500a0c92542e3
                        Capabilities : 0
                        Class : 1394
                        Class GUID : {6BDD1FC1-810F-11D0-BEC7-08002BE2092F}
                        Compatible IDs : PCI\VEN_104C&DEV_8023&REV_00
                        Config Flags : 0
                        Device Description : Contrôleur hôte Texas Instruments IEEE 1394 compatible OHCI (Open Host Controller Interface)
                        Driver : {6BDD1FC1-810F-11D0-BEC7-08002BE2092F}\0000
                        Enumerator Name : PCI
                        Hardware ID : PCI\VEN_104C&DEV_8023&SUBSYS_808B1043&REV_00
                        Legacy Bus Type : 5
                        Location Information : Bus PCI 5, périphérique 11, fonction 0
                        Mfg : Texas Instruments
                        Physical Device Object Name : \Device\NTPNP_PCI0019
                        Service : ohci1394
                        UI Number : 4
                        Device problem code: The device failed to start.
                        Device Status Description(s):
                        The resources for this device are assigned by the PnP Manager.
                        The device has been added to the system.
                        The device is being restarted.
                        This system needs to reboot for this device.
                        0
                        1. Modérateur
                          Commence par installer --> ceci et suis les instructions.

                          Par la suite, essaie de nouveau d'installer l'imprimante.
                          0
                          1. Même effet...
                            Maintenant lorsque je lance l'installation une fenetre s'ouvre et m'indique que le logiciel a déjà été installé correctement. sélectionner une des actions suivante : désinstallation ou ajout d'un périphérique mais je n'ai pas la main pour ajouter et si je désinstalle le message suivant réapparait 1:2803 2:Setup...
                            0
                            1. Modérateur
                              OK, télécharge et installe -> windows installr cleanup

                              Ensuite, va dans démarrer, tous les programmes et lance windows installer cleanup.

                              Coche un à la fois tout ce qui concerne l'imprimante et remove.

                              Redémarre le pc, lance CCleaner pour un nettoyage et réinstalle l'imprimante avec le pilote que tu as téléchargé.
                              0
                              1. Non jusqu'à présent je n'ai jamais eu ce type de problème.
                                0
                                1. Modérateur
                                  As-tu le même problème quand tu essaies d'installer un autre programme ?

                                  L'être humain est à son mieux quand les choses sont au pire.
                                  0
                                  1. OUI
                                    XP media Center Edition Version 2002 SP3
                                    0
                                    1. Modérateur
                                      Le SP3 est-il installé ?
                                      0
                                      1. Juste ce message l'installation a échouée
                                        0
                                        1. Modérateur
                                          Fais clic droit et choisis installer.

                                          L'être humain est à son mieux quand les choses sont au pire.
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