HP 2210

Bonjour,
Je viens vers vous car j'ai un problème avec mon imprimante tout en un :PSC 2210.
Je n'arrive pas à ré-installer son pilote et son logiciel HP director. Je pense que j'ai des "traines" de désinstallation malgré le passage du logiciel de désinstal HP.
Mon CD HP ne veut pas démarrer, j'ai alors téléchargée la suite complète mais rien n'y fait ."le système ne peut pas accéder au fichier"...!
Si possible des réponses rapides seraient les bienvenues car cette imprimante me sert professionnellement et m'est réellement indispensable.

28 réponses

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Résumé de la discussion

La problématique centrale porte sur la réinstallation du pilote et du logiciel HP Director d'une imprimante tout-en-un PSC 2210 sous Windows XP, après des échecs répétés et un CD défaillant. Plusieurs solutions proposées dans les échanges évoquent des essais de désinstallation complète, l'utilisation d'outils de nettoyage du Windows Installer et le redémarrage avant de réinstaller le pilote téléchargé. D'autres éléments suggèrent de vérifier le SP (service pack), d'utiliser HP System Diagnostics et de supprimer les entrées résiduelles liées à l'imprimante avant de tenter une nouvelle installation. En cas de persistance, une approche clé consiste à libérer les empreintes du logiciel et à procéder à une réinstallation propre du pilote via la suite HP téléchargée, accompagnée d'un nettoyage système.

Bobot (l’IA à votre service)
  1. Non, non s'est celui contenu dans mon ordi à l'achat upgradé Pack 3
    1. Peux tu me dire quel est le fichier qu'il faudrait que je récupère?
      Merci d'avance
      1. Quelqu'un aurait -il une idée pour me sortir de ce "pétrin"? Mon imprimante m'est réellement indispensable surtout le scanner et le twain n'arrive pas à se ré-installer... Que faire ?
        1. Malheureusement , je ne connais personne qui ait cette vieille version de XP Media center édition version 2002...
          1. Modérateur
            il m'a été demandé le CD 2

            Donc, il y a sûrement des fichiers endommagés.

            Pour la réparation, demande à un proche de te prêter un cd windows ayant la même version qui est installé sur ton pc.
            1. J'ai effectué sfc /scannow mais après une évolution normale à l'aide de mon cd TARGA en fin , il m'a été demandé le CD 2 que bien entendu je ne possède pas puisque le seul CD que je possède est celui remis par TARGA lors de l'achat de mon PC...
              1. Modérateur
                Fais une vérification des fichiers système:

                Va dans démarrer, exécuter, tape: cmd et OK.

                Tape: sfc /scannow et enter.

                1. Aucun changement...
                  Peut-e^tre que ceci peut te permettre de mieux comprendre:
                  HP System Diagnostics Log File

                  Log File Started at: Year:2011 Month:8 Day:17 Time:18:36

                  System Information
                  Computer Name: ZOZO
                  User Name: Jean Pierre & Luce
                  BIOS Version: Nvidia - 42302e31
                  BIOS Date: 01/25/06
                  Processor Information
                  CPU: x86 Family 15 Model 39 Stepping 1
                  CPU Manufacturer: AuthenticAMD
                  CPU Speed: 2211 Mhz
                  Number of CPUs: 1
                  Video Information
                  Display: 1024 X 768, Bits/Pixel: 32, Refresh Rate: 60 Hz
                  OS Information
                  Microsoft Windows XP Professional
                  Version 5.1 (Build 2600) Service Pack 3
                  Windows Directory: C:\windows
                  Windows System Directory: C:\windows\system32
                  Memory Information
                  Total Physical Memory: 2047 MB
                  Physical Memory Available: 1541 MB
                  Total Page File Memory: 3935 MB
                  Page File Available: 3543 MB
                  Total Virtual Memory: 5983 MB
                  Virtual Memory Available: 5085 MB
                  Total Memory Used (percent): 24
                  Disk Information
                  C: 61436 MB total, 26519 MB free
                  Local Drive D: 202970 MB total, 71803 MB free
                  CD-ROM Drive E: 447 MB total, 0 bytes free
                  CD-ROM Drive F: 0 bytes total, 0 bytes free
                  Removable Disk G: 0 bytes total, 0 bytes free
                  Removable Disk H: 0 bytes total, 0 bytes free
                  Removable Disk I: 0 bytes total, 0 bytes free
                  Removable Disk J: 0 bytes total, 0 bytes free
                  TWAIN Directories
                  C:\windows\Twain_32:
                  camtwn40.ds
                  toucam.vic
                  toucam.voc
                  C:\windows\Twain_32\VM301B:
                  VM31bTXP.DS
                  C:\windows\Twain_32\VM301B:
                  wiatwain.ds
                  Startup Directories
                  Current User Startup:

                  C:\Documents and Settings\Jean Pierre & Luce\Menu Démarrer\Programmes\Démarrage:
                  desktop.ini
                  Veilleur.lnk

                  Common Startup:

                  C:\Documents and Settings\All Users\Menu Démarrer\Programmes\Démarrage:
                  desktop.ini
                  Environment Variables
                  TMP = C:\DOCUME~1\JEANPI~1\LOCALS~1\Temp
                  TEMP = C:\DOCUME~1\JEANPI~1\LOCALS~1\Temp
                  HP Applications
                  Application: HP Photo & Imaging Share to Web Version: 2, 6, 0, 161
                  File: hpgs2wnd.exe Version: 2,3,0,0\ 161
                  File: hpgs2wnf.exe Version: 2, 6, 0, 161
                  File: S2WEx.exe Version: 2, 6, 0, 161
                  File: Shar2Web.exe Version: 2, 6, 0, 161
                  File: hpgs2wdh.dll Version: 2, 6, 0, 0
                  File: hpgs2wnfps.dll Version:
                  File: hpgs2wns.dll Version: 2, 6, 0, 161
                  File: lfbmp11n.dll Version: 11.5.0.012
                  File: LFCMP11n.DLL Version: 11.5.0.012
                  File: lfdys.dll Version:
                  File: lfdysb.dll Version:
                  File: lfeys.dll Version:
                  File: lfeysb.dll Version:
                  File: lffax11n.dll Version: 11.5.0.012
                  File: lfgif11n.dll Version: 11.5.0.012
                  File: lftif11n.dll Version: 11.5.0.012
                  File: LTDIS11n.dll Version: 11.5.0.012
                  File: ltfil11n.DLL Version: 11.5.0.012
                  File: ltkrn11n.dll Version: 11.5.0.012
                  File: S2WExRes.dll Version: 2, 6, 0, 161
                  File: S2WNSRES.dll Version: 2, 6, 0, 161
                  File: S2WRes.dll Version: 2, 6, 0, 161
                  File: SSActive.dll Version:
                  Running Applications/Processes
                  Java(TM) Quick Starter Service, Proc ID: 196
                  Generic Host Process for Win32 Services, Proc ID: 652
                  X10 Module, Proc ID: 732
                  Microsoft Windows Search Indexer, Proc ID: 924
                  HP Diagnostic Utility, Proc ID: 948
                  Gestionnaire de session Windows NT, Proc ID: 968
                  \??\C:\windows\system32\winlogon.exe, Proc ID: 1048
                  Applications Services et Contrôleur, Proc ID: 1092
                  LSA Shell (Export Version), Proc ID: 1104
                  ATI External Event Utility EXE Module, Proc ID: 1252
                  Generic Host Process for Win32 Services, Proc ID: 1272
                  Generic Host Process for Win32 Services, Proc ID: 1380
                  ATI External Event Utility EXE Module, Proc ID: 1592
                  Spooler SubSystem App, Proc ID: 1712
                  MobileDeviceService, Proc ID: 1852
                  Kaspersky Anti-Virus, Proc ID: 1888
                  .NET Runtime Optimization Service, Proc ID: 1916
                  Generic Host Process for Win32 Services, Proc ID: 1952
                  Media Center Receiver Service, Proc ID: 1972
                  Service de planification Media Center, Proc ID: 2004
                  Explorateur Windows, Proc ID: 2196
                  Windows Security Center Notification App, Proc ID: 2268
                  Kaspersky Anti-Virus, Proc ID: 2352
                  CTF Loader, Proc ID: 2372
                  ActiveSync Connection Manager, Proc ID: 2432
                  Veilleur 2011-03-23-13-00, Proc ID: 2444
                  ActiveSync RAPI Manager, Proc ID: 2532
                  Service de la carte de performance WMI, Proc ID: 3284
                  Windows® installer, Proc ID: 3724
                  Control Panel Add/Remove Programs List
                  Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
                  Package de pilotes Windows - Hauppauge WinTV (88x) (01/20/2006 2.112.24020)
                  Adobe AIR
                  Adobe Flash Player 10 ActiveX
                  Adobe Flash Player 10 Plugin
                  Adobe Shockwave Player 11.5
                  ATI Display Driver
                  AVS Audio Converter version 6.1
                  AVS Audio Editor version 5.2
                  AVS Audio Recorder version 3.9
                  AVS Disc Creator version 3.5
                  AVS DVD Authoring
                  AVS DVD Copy version 4.1.1
                  AVS Media Player 3.1
                  AVS Registry Cleaner version 1.1
                  AVS Ringtone Maker version 1.6
                  AVS System Info
                  AVS TV Recorder 2.1.2
                  AVS Update Manager 1.0
                  AVS Video Editor 4 4.2.1.166
                  AVS Video Recorder 2.4 (Service Version)
                  AVS4YOU Software Navigator 1.3
                  AVS Video Converter 6
                  AVS Cover Editor 1.3.1.96 (AVS4YOU)
                  Bel Atout 4.60
                  CCleaner
                  CHIPDRIVE SIM Manager Pro v3.3
                  Convertor 1.0
                  Deezer Desktop
                  Defraggler
                  EASEUS Partition Master 8.0.1 Home Edition
                  EVEREST Home Edition v2.20
                  MyHeritage Family Tree Builder
                  Folderico 3.7.2
                  FoxTab PDF Converter
                  Free PDF to Word Doc Converter v1.1
                  Freecorder Toolbar
                  Freecorder
                  FreeMi UPnP Media Server
                  Glary Utilities 2.36.0.1232
                  Guitar Pro 5.0
                  Windows Internet Explorer 8
                  IncrediMail 2.0
                  Kaspersky Internet Security 2012
                  Mise à jour de sécurité pour Windows Internet Explorer 8 (KB2482017)
                  Mise à jour de sécurité pour Windows Internet Explorer 8 (KB2497640)
                  Mise à jour de sécurité pour Windows XP (KB2507938)
                  Mise à jour de sécurité pour Windows Internet Explorer 8 (KB2510531)
                  Mise à jour de sécurité pour Windows Internet Explorer 8 (KB2530548)
                  Mise à jour de sécurité pour Windows XP (KB2536276-v2)
                  Mise à jour pour Windows XP (KB2541763)
                  Mise à jour de sécurité pour Windows Internet Explorer 8 (KB2544521)
                  Mise à jour de sécurité pour Windows XP (KB2555917)
                  Mise à jour de sécurité pour Windows Internet Explorer 8 (KB2559049)
                  Mise à jour de sécurité pour Windows XP (KB2562937)
                  Mise à jour de sécurité pour Windows XP (KB2566454)
                  Mise à jour de sécurité pour Windows XP (KB2567680)
                  Mise à jour de sécurité pour Windows XP (KB2570222)
                  Hotfix for Windows XP (KB954550-v5)
                  Mise à jour de sécurité pour Windows Internet Explorer 8 (KB971961)
                  Mise à jour de sécurité pour Windows Internet Explorer 8 (KB976325)
                  Mise à jour pour Windows Internet Explorer 8 (KB976662)
                  Mise à jour de sécurité pour Windows Internet Explorer 8 (KB978207)
                  Mise à jour pour Windows Internet Explorer 8 (KB978506)
                  Mise à jour de sécurité pour Windows Internet Explorer 8 (KB981332)
                  Magentic
                  Malwarebytes' Anti-Malware version 1.51.1.1800
                  Microsoft .NET Framework 3.5 SP1
                  Microsoft .NET Framework 4 Client Profile
                  Module linguistique Microsoft .NET Framework 4 Client Profile FRA
                  Mozilla Firefox 6.0 (x86 fr)
                  MSN
                  Nero 6
                  NVIDIA Drivers
                  Photo Notifier and Animation Creator
                  PhotoMail Maker
                  Photos Labeler version 2.4
                  Microsoft Office Professional Plus 2007
                  RVB
                  SIPPS
                  Tarot Club 1.2.1
                  Windows Media Format 11 runtime
                  Lecteur Windows Media 11
                  WinPcap 4.1.2
                  Archiveur WinRAR
                  X10 Hardware(TM)
                  PDFCreator
                  Microsoft .NET Framework 4 Client Profile FRA Language Pack
                  Security Update for Module linguistique Microsoft .NET Framework 4 Client Profile FRA (KB2518870)
                  Windows Installer Clean Up
                  Orange Plug-in messagerie vocale 888
                  Garmin Lifetime Updater
                  INDEX EDUCATION - PRONOTE Monoposte 2010
                  Catalyst Control Center Graphics Full Existing
                  Image Resizer Powertoy for Windows XP
                  Client Windows Rights Management avec Service Pack 2
                  Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
                  Philips SPC 900NC PC Camera
                  ccc-utility
                  Java(TM) 6 Update 23
                  Catalyst Control Center Graphics Light
                  the ReadKVK application
                  ccc-core-static
                  WebFldrs XP
                  adsl TV
                  Microsoft .NET Framework 4 Client Profile
                  Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
                  Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
                  Vimicro USB PC Camera (ZC0301PL)
                  Kaspersky Internet Security 2012
                  Adobe AIR
                  HP System Diagnostics
                  Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
                  QuickTime
                  Catalyst Control Center HydraVision Full
                  Apple Mobile Device Support
                  IncrediMail
                  Wireless LAN USB Dongle
                  USB Wireless Keyboard Driver
                  Garmin USB Drivers
                  PowerDVD
                  Windows Media Player Firefox Plugin
                  Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
                  Photo Notifier and Animation Creator
                  ATI Parental Control & Encoder
                  Microsoft Visual C++ 2005 Redistributable
                  PhotoMail Maker
                  Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
                  DVB-Switcher (EN)
                  ccc-core-preinstall
                  MSXML 4.0 SP2 (KB954430)
                  Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
                  Philips VLounge
                  Microsoft Silverlight
                  The Lord of the Rings FREE Trial
                  AudioJack 2
                  Catalyst Control Center - Branding
                  Microsoft Software Update for Web Folders (French) 12
                  Microsoft Office Professional Plus 2007
                  Microsoft Office 2007 Service Pack 2 (SP2)
                  Update for Microsoft Office 2007 System (KB2539530)
                  Security Update for Microsoft Office InfoPath 2007 (KB979441)
                  Security Update for Microsoft Office Access 2007 (KB979440)
                  Update for Microsoft Office Outlook 2007 (KB2509470)
                  Security Update for Microsoft Office Publisher 2007 (KB2284697)
                  Update for Outlook 2007 Junk Email Filter (KB2586924)
                  Security Update for Microsoft Office system 2007 (972581)
                  Security Update for 2007 Microsoft Office System (KB2345043)
                  Security Update for Microsoft Office Access 2007 (KB979440)
                  Security Update for 2007 Microsoft Office System (KB2288621)
                  Security Update for Microsoft Office InfoPath 2007 (KB2510061)
                  Security Update for 2007 Microsoft Office System (KB969559)
                  Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
                  Security Update for Microsoft Office Word 2007 (KB2344993)
                  Security Update for 2007 Microsoft Office System (KB976321)
                  Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
                  Security Update for Microsoft Office InfoPath 2007 (KB979441)
                  Security Update for Microsoft Office Excel 2007 (KB2541007)
                  Security Update for 2007 Microsoft Office System (KB2509488)
                  Update for 2007 Microsoft Office System (KB967642)
                  Security Update for 2007 Microsoft Office System (KB2288931)
                  Security Update for Microsoft Office 2007 System (KB2541012)
                  Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
                  Security Update for Microsoft Office system 2007 (KB974234)
                  Microsoft Office Access MUI (French) 2007
                  Microsoft Office 2007 Service Pack 2 (SP2)
                  Microsoft Office Excel MUI (French) 2007
                  Microsoft Office 2007 Service Pack 2 (SP2)
                  Microsoft Office PowerPoint MUI (French) 2007
                  Microsoft Office 2007 Service Pack 2 (SP2)
                  Microsoft Office Publisher MUI (French) 2007
                  Microsoft Office 2007 Service Pack 2 (SP2)
                  Microsoft Office Outlook MUI (French) 2007
                  Microsoft Office 2007 Service Pack 2 (SP2)
                  Microsoft Office Word MUI (French) 2007
                  Microsoft Office 2007 Service Pack 2 (SP2)
                  Microsoft Office Proof (Arabic) 2007
                  Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
                  Microsoft Office Proof (German) 2007
                  Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
                  Microsoft Office Proof (English) 2007
                  Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
                  Microsoft Office Proof (French) 2007
                  Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
                  Microsoft Office Proof (Dutch) 2007
                  Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
                  Microsoft Office Proof (Spanish) 2007
                  Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
                  Microsoft Office Proofing (French) 2007
                  Microsoft Office InfoPath MUI (French) 2007
                  Microsoft Office 2007 Service Pack 2 (SP2)
                  Microsoft Office Shared MUI (French) 2007
                  2007 Microsoft Office Suite Service Pack 2 (SP2)
                  Microsoft Office File Validation Add-In
                  Ma-Config.com
                  Microsoft ActiveSync
                  Microsoft .NET Framework 1.1 French Language Pack
                  Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
                  Microsoft .NET Framework 3.0 Service Pack 2
                  PC Sync
                  Catalyst Control Center Core Implementation
                  iTunes
                  Adobe Reader X (10.1.0) - Français
                  Garmin Communicator Plugin
                  Microsoft .NET Framework 2.0 Service Pack 2
                  Athlon 64 Processor Driver
                  Logiciel de Synchronisation Orange
                  Apple Software Update
                  Garmin POI Loader
                  Microsoft .NET Framework 3.5 SP1
                  Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
                  Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
                  Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
                  Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
                  TomTom HOME
                  Catalyst Control Center Graphics Previews Common
                  Skype(TM) 4.2
                  Smart Card Reader Driver Installation
                  Deezer Desktop
                  CCC Help English
                  Catalyst Control Center Graphics Full New
                  SP2 de compatibilité descendante du client Windows Rights Management
                  Apple Application Support
                  Realtek High Definition Audio Driver
                  Visual C++ 2008 x86 Runtime - (v9.0.30729)
                  Visual C++ 2008 x86 Runtime - v9.0.30729.01
                  MSXML 4.0 SP2 (KB973688)
                  Realtek AC'97 Audio
                  Registry Data
                  HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run:
                  ctfmon.exe = C:\windows\system32\ctfmon.exe
                  H/PC Connection Agent = "D:\Program Files\Microsoft ActiveSync\wcescomm.exe"
                  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run:
                  AVP = "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe"
                  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents:
                  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS:
                  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI:
                  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL:
                  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\\RunOnce:
                  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx:
                  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices:
                  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce:
                  USB Host Controller
                  Imaging Device USB\Vid_0471&Pid_0329&Rev_0003&Mi_00 (ERROR status!)
                  Capabilities : 80
                  Class : Image
                  Class GUID : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
                  Compatible IDs : USB\Class_ff&SubClass_00&Prot_00
                  Config Flags : 0
                  Device Description : Philips SPC 900NC PC Camera
                  Driver : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}\0001
                  Enumerator Name : USB
                  Friendly Name : Philips SPC 900NC PC Camera
                  Hardware ID : USB\Vid_0471&Pid_0329&Rev_0003&Mi_00
                  Mfg : Philips CE CSI
                  Service : camvid40
                  Driver files for this device:
                  stream.sys camdrv41.sys usbcamd.sys PhiBtn.exe Tray900.exe camext40.dll msh263.drv phtmphlp.htm Agcgauge.ax camext40.ax fpxlib.dll jpeglib.dll winvocon.dll vortm.dll camtwn40.ds toucam.vic toucam.voc VidSink.ax click.wav
                  Device problem code: The device is not connected to the system.
                  Device Status Description(s):
                  The registry instance key of the device node is created.
                  The device has started.
                  The device failed to start.
                  The PDO for this device was exposed by its parent.
                  The device was removed.
                  The PDO for this device was created and is owned by the PnP Manager.
                  The PDO for this device was created and is owned by the PnP Manager.
                  The device is starting.
                  The device does not require resources.
                  There were no resources available to start the device.
                  The resources for this device are assigned by the PnP Manager.
                  A legacy driver reported its resources to the PnP Manager.
                  The device has been added to the system.
                  The Addroutine failed for this device.
                  The device's controlling driver is a non-PnP driver.
                  The device is currently stopped for reconfiguration of its resources.
                  The device has been uninstalled.
                  The device needs to be enumerated.
                  The device is not configured.
                  The device needs to be reinstalled.
                  The device is disabled.
                  The device is being restarted.
                  This system needs to reboot for this device.
                  The device is currently being accessed.
                  The device resources are being assigned but not complete.
                  The device is being enumerated.
                  Imaging Device USB\Vid_04b0&Pid_0424&Rev_0100 (ERROR status!)
                  Capabilities : 94
                  Class : Image
                  Class GUID : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
                  Compatible IDs : USB\Class_06&SubClass_01&Prot_01
                  Config Flags : 0
                  Device Description : Appareil photo numérique
                  Driver : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}\0004
                  Enumerator Name : USB
                  Friendly Name : D3000
                  Hardware ID : USB\Vid_04b0&Pid_0424&Rev_0100
                  Location Information : NIKON DSC D3000
                  Mfg : Générique
                  Service : usbscan
                  UI Number : 0
                  Device problem code: The device is not connected to the system.
                  Device Status Description(s):
                  The registry instance key of the device node is created.
                  The device has started.
                  The device failed to start.
                  The PDO for this device was exposed by its parent.
                  The device was removed.
                  The PDO for this device was created and is owned by the PnP Manager.
                  The PDO for this device was created and is owned by the PnP Manager.
                  The device is starting.
                  The device does not require resources.
                  There were no resources available to start the device.
                  The resources for this device are assigned by the PnP Manager.
                  A legacy driver reported its resources to the PnP Manager.
                  The device has been added to the system.
                  The Addroutine failed for this device.
                  The device's controlling driver is a non-PnP driver.
                  The device is currently stopped for reconfiguration of its resources.
                  The device has been uninstalled.
                  The device needs to be enumerated.
                  The device is not configured.
                  The device needs to be reinstalled.
                  The device is disabled.
                  The device is being restarted.
                  This system needs to reboot for this device.
                  The device is currently being accessed.
                  The device resources are being assigned but not complete.
                  The device is being enumerated.
                  Imaging Device USB\VID_05AC&PID_1297&REV_0001&MI_00 (ERROR status!)
                  Capabilities : 94
                  Class : Image
                  Class GUID : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
                  Compatible IDs : USB\Class_06&SubClass_01&Prot_01
                  Config Flags : 0
                  Device Description : Appareil photo numérique
                  Driver : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}\0003
                  Enumerator Name : USB
                  Friendly Name : Apple iPhone
                  Hardware ID : USB\VID_05AC&PID_1297&REV_0001&MI_00
                  Location Information : iPhone
                  Mfg : Générique
                  Service : usbscan
                  UI Number : 0
                  Device problem code: The device is not connected to the system.
                  Device Status Description(s):
                  The registry instance key of the device node is created.
                  The device has started.
                  The device failed to start.
                  The PDO for this device was exposed by its parent.
                  The device was removed.
                  The PDO for this device was created and is owned by the PnP Manager.
                  The PDO for this device was created and is owned by the PnP Manager.
                  The device is starting.
                  The device does not require resources.
                  There were no resources available to start the device.
                  The resources for this device are assigned by the PnP Manager.
                  A legacy driver reported its resources to the PnP Manager.
                  The device has been added to the system.
                  The Addroutine failed for this device.
                  The device's controlling driver is a non-PnP driver.
                  The device is currently stopped for reconfiguration of its resources.
                  The device has been uninstalled.
                  The device needs to be enumerated.
                  The device is not configured.
                  The device needs to be reinstalled.
                  The device is disabled.
                  The device is being restarted.
                  This system needs to reboot for this device.
                  The device is currently being accessed.
                  The device resources are being assigned but not complete.
                  The device is being enumerated.
                  Imaging Device USB\Vid_0ac8&Pid_301b&Rev_0100 (ERROR status!)
                  Capabilities : 84
                  Class : Image
                  Class GUID : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
                  Compatible IDs : USB\Class_ff&SubClass_ff&Prot_ff
                  Config Flags : 0
                  Device Description : Vimicro USB PC Camera (ZC0301PL)
                  Driver : {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}\0002
                  Enumerator Name : USB
                  Friendly Name : Vimicro USB PC Camera (ZC0301PL)
                  Hardware ID : USB\Vid_0ac8&Pid_301b&Rev_0100
                  Location Information : PC Camera
                  Mfg : Vimicro
                  Service : ZSMC301b
                  UI Number : 0
                  Driver files for this device:
                  usbVM31b.sys VM31bPrp.Ax VM31bSTI.dll amcap.exe VMCap.exe VM_STI.EXE VM31bTXP.DS
                  Device problem code: The device is not connected to the system.
                  Device Status Description(s):
                  The registry instance key of the device node is created.
                  The device has started.
                  The device failed to start.
                  The PDO for this device was exposed by its parent.
                  The device was removed.
                  The PDO for this device was created and is owned by the PnP Manager.
                  The PDO for this device was created and is owned by the PnP Manager.
                  The device is starting.
                  The device does not require resources.
                  There were no resources available to start the device.
                  The resources for this device are assigned by the PnP Manager.
                  A legacy driver reported its resources to the PnP Manager.
                  The device has been added to the system.
                  The Addroutine failed for this device.
                  The device's controlling driver is a non-PnP driver.
                  The device is currently stopped for reconfiguration of its resources.
                  The device has been uninstalled.
                  The device needs to be enumerated.
                  The device is not configured.
                  The device needs to be reinstalled.
                  The device is disabled.
                  The device is being restarted.
                  This system needs to reboot for this device.
                  The device is currently being accessed.
                  The device resources are being assigned but not complete.
                  The device is being enumerated.
                  USB Camera Device USB\Vid_0471&Pid_0329&Rev_0003 (ERROR status!)
                  Capabilities : 94
                  Class : USB
                  Class GUID : {36FC9E60-C465-11CF-8056-444553540000}
                  Compatible IDs : USB\DevClass_00&SubClass_00&Prot_00
                  Config Flags : 0
                  Device Description : Philips SPC 900NC PC Camera; Composite A/V Device
                  Driver : {36FC9E60-C465-11CF-8056-444553540000}\0027
                  Enumerator Name : USB
                  Hardware ID : USB\Vid_0471&Pid_0329&Rev_0003
                  Location Information : USB Device
                  Mfg : Philips CE CSI
                  Service : usbhub
                  UI Number : 0
                  Driver files for this device:
                  usbd.sys usbhub.sys
                  Device problem code: The device is not connected to the system.
                  Device Status Description(s):
                  The registry instance key of the device node is created.
                  The device has started.
                  The device failed to start.
                  The PDO for this device was exposed by its parent.
                  The device was removed.
                  The PDO for this device was created and is owned by the PnP Manager.
                  The PDO for this device was created and is owned by the PnP Manager.
                  The device is starting.
                  The device does not require resources.
                  There were no resources available to start the device.
                  The resources for this device are assigned by the PnP Manager.
                  A legacy driver reported its resources to the PnP Manager.
                  The device has been added to the system.
                  The Addroutine failed for this device.
                  The device's controlling driver is a non-PnP driver.
                  The device is currently stopped for reconfiguration of its resources.
                  The device has been uninstalled.
                  The device needs to be enumerated.
                  The device is not configured.
                  The device needs to be reinstalled.
                  The device is disabled.
                  The device is being restarted.
                  This system needs to reboot for this device.
                  The device is currently being accessed.
                  The device resources are being assigned but not complete.
                  The device is being enumerated.
                  Printer Device LPTENUM\MicrosoftRawPort958A
                  Capabilities : 60
                  Class : System
                  Class GUID : {4D36E97D-E325-11CE-BFC1-08002BE10318}
                  Config Flags : 0
                  Device Description : Interface logique du port imprimante
                  Driver : {4D36E97D-E325-11CE-BFC1-08002BE10318}\0032
                  Enumerator Name : LPTENUM
                  Hardware ID : LPTENUM\MicrosoftRawPort958A
                  Location Information : LPT1
                  Mfg : (Périphériques système standard)
                  Physical Device Object Name : \Device\Parallel0
                  ERROR in device PCI\VEN_104C&DEV_8023&SUBSYS_808B1043&REV_00
                  Address : b0000
                  Bus Number : 5
                  Bus Type : b0dfebc810b5d01180e500a0c92542e3
                  Capabilities : 0
                  Class : 1394
                  Class GUID : {6BDD1FC1-810F-11D0-BEC7-08002BE2092F}
                  Compatible IDs : PCI\VEN_104C&DEV_8023&REV_00
                  Config Flags : 0
                  Device Description : Contrôleur hôte Texas Instruments IEEE 1394 compatible OHCI (Open Host Controller Interface)
                  Driver : {6BDD1FC1-810F-11D0-BEC7-08002BE2092F}\0000
                  Enumerator Name : PCI
                  Hardware ID : PCI\VEN_104C&DEV_8023&SUBSYS_808B1043&REV_00
                  Legacy Bus Type : 5
                  Location Information : Bus PCI 5, périphérique 11, fonction 0
                  Mfg : Texas Instruments
                  Physical Device Object Name : \Device\NTPNP_PCI0019
                  Service : ohci1394
                  UI Number : 4
                  Device problem code: The device failed to start.
                  Device Status Description(s):
                  The resources for this device are assigned by the PnP Manager.
                  The device has been added to the system.
                  The device is being restarted.
                  This system needs to reboot for this device.
                  1. Modérateur
                    Commence par installer --> ceci et suis les instructions.

                    Par la suite, essaie de nouveau d'installer l'imprimante.
                    1. Même effet...
                      Maintenant lorsque je lance l'installation une fenetre s'ouvre et m'indique que le logiciel a déjà été installé correctement. sélectionner une des actions suivante : désinstallation ou ajout d'un périphérique mais je n'ai pas la main pour ajouter et si je désinstalle le message suivant réapparait 1:2803 2:Setup...
                      1. Modérateur
                        OK, télécharge et installe -> windows installr cleanup

                        Ensuite, va dans démarrer, tous les programmes et lance windows installer cleanup.

                        Coche un à la fois tout ce qui concerne l'imprimante et remove.

                        Redémarre le pc, lance CCleaner pour un nettoyage et réinstalle l'imprimante avec le pilote que tu as téléchargé.
                        1. Modérateur
                          As-tu le même problème quand tu essaies d'installer un autre programme ?

                          L'être humain est à son mieux quand les choses sont au pire.
                          1. Modérateur
                            Fais clic droit et choisis installer.

                            L'être humain est à son mieux quand les choses sont au pire.
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