Unsubscribe from meetyourmessenger impossible

Mimi36 -  
 kdija9 -
Hello,
I was taken in by this site "meetyourmessenger".
I received several sign-up requests from contacts of mine, I always refused and yesterday I wanted to test it out.
They were also offering a special discovery deal for 0.25 euros.
The problem is that my contact did not actually send me an invitation to sign up for this site at all.
It's impossible to delete my profile; when I receive emails from them there is indeed a link at the bottom to unsubscribe, I click it and they respond that my address has been deleted, and when I check if it works, I can still log in!
I have already changed the password to be "a little safe".
What a scam this site is! I regret falling for it; usually, I pay attention! But since several of my contacts had invited me, I did not pay enough attention!
I emailed all the addresses I could find on the site, I received a reply in German and when I try to translate it, of course, it only gives me a few words, the spelling must be terrible too!
If anyone could help me, tell me how to unsubscribe and how to be really sure that I am properly unsubscribed!
I do not trust this site at all; for it to be so difficult to unsubscribe, there's definitely something hidden.
Thanks for your help.
Configuration: Windows XP Internet Explorer 7.0

16 réponses

Filouman Posted messages 1 Registration date   Status Membre 5
 
Hello everyone,

I want to share my bitter experience regarding the website meetyourmessenger.
At first, it's cool, everything goes well, I paid every month and then when I wanted to cancel, it was a nightmare.

Impossible to get them to stop charging me despite dozens of reminder emails informing them that I had canceled my subscription with them and that they should no longer charge me the amount of €26.97.
Below you will find one of the last exchanges I had with them:

Your question:
Ticket: 11ZH3H2QH44
It's exhausting to always get the same responses from you. I repeat, I do not have another email address than this one. Ticket: 118ZHHH3H32 You charged me the amount of €26.97 on 14/04/2009 from my account n°xxxxxxxxxx Caisse d'Épargne de Montfort l'Amaury (78490) despite your claim that I no longer have a profile with you. How do you explain this?

Support:
Name: Country: France
MYM said:

Hello,

Indeed, since no profile matches your email address. Block the payment with your bank, that’s the only advice I can give you.

Best regards,
MeetYourmessenger

Basically, MYM cannot stop automatic payments and asks you to block it with your bank, which is technically impossible since it works with the card number, so you have to cancel the current card and request a new one with a new number.
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