Essentielb mp4 unable to connect

dadouwn Posted messages 1 Status Membre -  
MPMP10 Posted messages 46986 Registration date   Status Membre Last intervention   -
First of all, hello everyone and thank you in advance!!!

I just bought an essential B MP4 (white with touch screen) for my son, but unfortunately I can't seem to add music or videos or anything else to it. I contacted the person who sold it to me to ask if there was any software, and they told me no!

As soon as I plug the USB connector into my PC, Windows Media Player starts up and asks me to synchronize, but it doesn’t work... the MP4 connects and disconnects every 3 seconds, making it impossible to do anything!
In My Computer, it’s the same thing: it recognizes it, then nothing, then it starts again every 3 seconds! It's really very frustrating; my son is waiting for me to put some music and other stuff on it for him.

I tried uninstalling Windows Media Player to see what would happen, but nothing changed!

Thank you for helping me as soon as possible!

Have a nice day
Configuration: Windows XP Internet Explorer 7.0

2 réponses

chaud
 
I have the same problem but in addition to that, I cannot turn it on. As soon as I play the mp4, the boot loops and a message tells me "warning, boot error, shut down". Do you have the same problem and if so, have you found a solution?
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Adrien
 

Hello,

Reader not recognized by my PCs.

I managed to fix it by formatting the device from the settings. Then, after reconnecting it to the PC, voilà, it was recognized by the PC!

-1
MPMP10 Posted messages 46986 Registration date   Status Membre Last intervention   18 842
 

Hello,

He must have had time to connect them since 2009!

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