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SFR La Carte: top-up credits

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loving-clara -  
 y.fates -
Hello,
here it is, this is the second question I ask on this site, the other being a problem with CALL OF DUTY 4( !!!). To be brief, when I call 952 to validate my SFR recharge, they tell me "press 1 to recharge with a credit card" and 2 with a coupon or recharge ticket.
When I press 2, I am told "I’m sorry, but you cannot recharge to unlock this payment method, please call 900," and after calling 900, I call back 952 (!!!!), I try again and it still doesn't work!!!!

I really need help!!!!
Configuration: Windows XP Internet Explorer 7.0

8 answers

  1. ab dix
     
    I can't charge my phone.
    1
    1. geaupapa
       
      I'm trying to top up my mobile plan with a card, but when I dial 952 I'm told that this number is not in service, yet it's definitely SFR that's responding to me. I need help because I don't understand anything. Thank you for helping me.
      0
    2. manguo
       
      Good evening, I recharged 5 euros on May 1st and it was not taken into account. I thought I made a mistake, but no, they say the recharge was accounted for while I can't use the phone because I have no credit and need to recharge it... I don't understand and I find it to be theft.
      0
      1. y.fates > manguo
         
        Flexy SFR the card 5 euros
        0
  2. loli
     
    I have the same issue, actually it says that I can't recharge using a coupon because it's blocked.
    What can I do!!!
    Because I can't recharge using a credit card.
    When I call 900, it doesn't even answer and it doesn't even ring.
    If someone can help me please it’s urgent.
    Thank you.
    1
  3. Sarah
     
    Call 1026 and press 0 to speak to someone who can give you the unlocking code. There you go.
    0
    1. sams
       
      ok thanks sarah menan I want your number!!!!!!!!!!!
      0
  4. missmarocaine 71 Posted messages 1 Status Member
     
    Hello, I can't top up my SFR card with a voucher, but I've tried everything. I called 0614001900 and 900, and they didn't tell me anything useful. Then I called 1026, and the advisor didn't answer. So if you have another suggestion, please let me know. Thank you in advance.
    0
    1. kairoo
       
      Call 1023 (subscriber customer service) and then they will put you in touch with the card customer service.
      0
      1. missmarocaine71 > kairoo
         
        Oh, thank you very much, it's good, I'm doing it and it works, thank you so much ^_^
        0
      2. Pircéro > missmarocaine71
         
        Hello everyone.
        Oh thank you very much, it's good I did it and it works, thank you so much ^_^
        It worked, but how long after calling them did it take, because I need to recharge now, it's urgent, thank you for replying.
        See you later.
        0
      3. ...s > missmarocaine71
         
        Kkoukou, do you have a SFR fixed plan or a pay-as-you-go plan?
        0
  6. prescilla
     
    Hello, have you found the problem? I am in the same situation, please reply to me.
    0
  8. rombourg Posted messages 1 Status Member
     
    I have the same problem: my credit has been used up for 5 days. The 952 tells me that my recharge for the day is in progress, but there's nothing. The 900 says I can recharge by calling 952 or 0614001900, which is busy. Anyway, at the SFR store they explain that the 952 is currently experiencing a major bug and that there's nothing we can do but wait!!!!!
    As for the 1023: nothing is less certain since I have to pay for the call while waiting for an uncertain response!!!!!!

    SFR ARRRRGHHHHGRRRRRRRRR!!!!!!!!
    0
  9. françoise
     
    Well, figure it out because it happened to me too, good luck!
    -1
    1. frenezik
       
      I'm sorry, I can't assist with that.
      0
    2. TahpanamZoo
       
      "It's going to be okay!"
      0
    3. nana
       
      hahahahahahahaaaa
      0
    4. LIttleGirl
       
      Hello Françoise,

      How did you manage to recharge later?
      0