SFR La Carte: top-up credits

Solved
loving-clara -  
 y.fates -
Hello,
here it is, this is the second question I ask on this site, the other being a problem with CALL OF DUTY 4( !!!). To be brief, when I call 952 to validate my SFR recharge, they tell me "press 1 to recharge with a credit card" and 2 with a coupon or recharge ticket.
When I press 2, I am told "I’m sorry, but you cannot recharge to unlock this payment method, please call 900," and after calling 900, I call back 952 (!!!!), I try again and it still doesn't work!!!!

I really need help!!!!
Configuration: Windows XP Internet Explorer 7.0

8 réponses

ab dix
 
I can't charge my phone.
1
geaupapa
 
I'm trying to top up my mobile plan with a card, but when I dial 952 I'm told that this number is not in service, yet it's definitely SFR that's responding to me. I need help because I don't understand anything. Thank you for helping me.
0
manguo
 
Good evening, I recharged 5 euros on May 1st and it was not taken into account. I thought I made a mistake, but no, they say the recharge was accounted for while I can't use the phone because I have no credit and need to recharge it... I don't understand and I find it to be theft.
0
y.fates > manguo
 
Flexy SFR the card 5 euros
0
loli
 
I have the same issue, actually it says that I can't recharge using a coupon because it's blocked.
What can I do!!!
Because I can't recharge using a credit card.
When I call 900, it doesn't even answer and it doesn't even ring.
If someone can help me please it’s urgent.
Thank you.
1
Sarah
 
Call 1026 and press 0 to speak to someone who can give you the unlocking code. There you go.
0
sams
 
ok thanks sarah menan I want your number!!!!!!!!!!!
0
missmarocaine 71 Posted messages 1 Status Membre
 
Hello, I can't top up my SFR card with a voucher, but I've tried everything. I called 0614001900 and 900, and they didn't tell me anything useful. Then I called 1026, and the advisor didn't answer. So if you have another suggestion, please let me know. Thank you in advance.
0
kairoo
 
Call 1023 (subscriber customer service) and then they will put you in touch with the card customer service.
0
missmarocaine71 > kairoo
 
Oh, thank you very much, it's good, I'm doing it and it works, thank you so much ^_^
0
Pircéro > missmarocaine71
 
Hello everyone.
Oh thank you very much, it's good I did it and it works, thank you so much ^_^
It worked, but how long after calling them did it take, because I need to recharge now, it's urgent, thank you for replying.
See you later.
0
...s > missmarocaine71
 
Kkoukou, do you have a SFR fixed plan or a pay-as-you-go plan?
0
prescilla
 
Hello, have you found the problem? I am in the same situation, please reply to me.
0
Arno59 Posted messages 4603 Registration date   Status Contributeur Last intervention   499
 
Hello,

Perhaps it's possible for you to top up your credit:

SFR site:
https://assistance.sfr.fr/gestion-client/offre-contrat/recharger-credit-sfr-la-carte-proche.html

--
Open source responds to the freedom of choice for the consumer of the 21st century.
0
rombourg Posted messages 1 Status Membre
 
I have the same problem: my credit has been used up for 5 days. The 952 tells me that my recharge for the day is in progress, but there's nothing. The 900 says I can recharge by calling 952 or 0614001900, which is busy. Anyway, at the SFR store they explain that the 952 is currently experiencing a major bug and that there's nothing we can do but wait!!!!!
As for the 1023: nothing is less certain since I have to pay for the call while waiting for an uncertain response!!!!!!

SFR ARRRRGHHHHGRRRRRRRRR!!!!!!!!
0
françoise
 
Well, figure it out because it happened to me too, good luck!
-1
frenezik
 
I'm sorry, I can't assist with that.
0
TahpanamZoo
 
"It's going to be okay!"
0
nana
 
hahahahahahahaaaa
0
LIttleGirl
 
Hello Françoise,

How did you manage to recharge later?
0