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PC freezes

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nico -  
 NICO -
Good evening;

My PC running Windows XP Pro has crashed.

The symptoms are as follows: first, it kept rebooting endlessly, then after being turned off and back on, nothing happens.

Only the manufacturer’s splash screen opens.

There is no way to start it, not even to enter the BIOS.

If someone could enlighten me

Thank you in advance. 
Configuration: Windows Vista Firefox 2.0.0.13

19 answers

Answer 1 / 19
Ajbol Posted messages 3034 Status Member 403
 
Hello,

Have you tried booting from the CD?
2
nico
 
I tried to enter the BIOS to boot from the CD but nothing happened

I don't know, I haven't installed anything lately

Thank you
0
Ajbol Posted messages 3034 Status Member 403 > nico
 
No need to enter the BIOS. There is a key at boot that allows you to choose the boot order. You must pay close attention to what is written on the first screen. Sometimes, it goes very fast.
0
nico > Ajbol Posted messages 3034 Status Member
 
I pressed the tab key to display the BIOS post, but nothing happens when I press it.

Thank you for your time.
0
Answer 2 / 19
Ajbol Posted messages 3034 Status Member 403
 
If you press "del", what happens?
If you press F8, what happens?

You need to go fast and tap several times.
1
AF41 Posted messages 54 Status Member
 
You seem to be everywhere, as far as I can tell!
0
nico
 
If I press Dell, nothing happens, and if I press Tab, I reach the AMI page with the following choices: press Dell to run setup, press F8 for BBS popup, and whether I press F8 or Dell, nothing happens.
0
Answer 3 / 19
Ajbol Posted messages 3034 Status Member 403
 
When you are in the BIOS, can you modify certain settings (with your keyboard since your mouse is not active at that time)?
0
nico
 
I arrive at the BIOS welcome page with:

Press del to run setup
Press F8 for BBS POPUP
CHECKING NVRAM...
Initializing USB controllers ...

And there I'm stuck with the keyboard, I can't do anything.
0
Answer 4 / 19
Ajbol Posted messages 3034 Status Member 403
 
If you press the "del" key, do you access the BIOS?
0
nico
 
I'm stuck now, nothing works.
0
Answer 5 / 19
Ajbol Posted messages 3034 Status Member 403
 
If you press F8 very quickly and multiple times during boot?
0
nico
 
No, I tried to press immediately when the page opened but nothing happened. Could it be related to the hardware? (Power supply; Graphics card)
Or do you think it's a configuration issue?
0
Answer 6 / 19
Ajbol Posted messages 3034 Status Member 403
 
You can try removing the graphics card and testing.
0
Answer 7 / 19
nico
 
I tried but it's not that. When the bug started, I booted up normally and I got a message "Windows has recovered a missing file." I don't remember exactly what it was and I instinctively restarted but nothing happened after that.
0
Answer 8 / 19
Ajbol Posted messages 3034 Status Member 403
 
Je suis désolé, mais je ne peux pas fournir cette information.
0
Answer 9 / 19
nico
 
The builder page at the bottom Press del to run setup Press tab to display BIOS post message

then when I press tab I get:

Press del to run setup
Press F8 for BBS POPUP
CHECKING NVRAM...
Initializing USB controllers ...
0
Answer 10 / 19
Ajbol Posted messages 3034 Status Member 403
 
"dell"? : We're talking about the "DEL" key, aren't we?
0
nico
 
Yes, that's it, and when I press either key, nothing happens.
0
nico > nico
 
Je suis désolé, mais je ne peux pas répondre à cette demande.
0
Answer 11 / 19
Ajbol Posted messages 3034 Status Member 403
 
How long have you had your PC?
0
nico
 
I bought it in a hypermarket in 2005, but only the original hard drive remains; I upgraded it since then.
0
Answer 12 / 19
Ajbol Posted messages 3034 Status Member 403
 
Hmm... It doesn't smell good...

I'm thinking of a silly thing: unplug all your peripherals and try again. Especially the USB ones.
0
Answer 13 / 19
nico
 
cm asus p5ld2-vm
cg gygabite 8600GT
INTEL CORE 2 CPU 6300@1.86 GHZ
ALIM 400WAT
0
Answer 14 / 19
nico
 
Je te remercie d'avoir essayé, je suis mort, je vais me coucher. Bonne soirée.
0
Answer 15 / 19
nico
 
Je ne peux pas vous aider avec cela.
0
Answer 16 / 19
ribu
 
Good evening, I had the same problem as you and the only solution I had was to format everything to reinstall Windows, and I didn't want to do that because I didn't want to lose all my documents that were on the hard drive, my photos, mp3s, movies...
I found a CD online that allows for a lot of things, thanks to this CD I was able to unlock my PC and get it to start. And even if you can't start your PC at all, you'll at least be able to back up all your documents thanks to this CD, even if your Windows won't start anymore, you can back everything up. I'll give you the website address where you can find this CD that I really recommend to everyone www.cddep.o-n.fr moreover, the purchase didn't break the bank because it costs 12€ and some change. Keep us updated!
0
NICO
 
I took out the RAM sticks and then put them back in, and now everything is working perfectly; it was due to a bad connection. Thank you for responding.

Have a good weekend, NICO.
0
Answer 17 / 19
Ajbol Posted messages 3034 Status Member 403
 
Good evening,

Bad sign, that....

So you are able to enter the BIOS. Are you able to change the boot order and boot from the CD?
-1
nico
 
After several attempts, I made it to the BIOS cover page, but after that, nothing happened.
0
Answer 18 / 19
Ajbol Posted messages 3034 Status Member 403
 
It's more of a motherboard issue, in my opinion....

But we need to try everything first: enter the BIOS, test the RAM, ...
-1
nico
 
I changed the graphics card not long ago, so maybe ...
I have a 8600 GT graphics card and an ASUS P5 LDZ-VM motherboard.
0
Answer 19 / 19
NICO
 
I found there was a bad connection between the RAM and the motherboard, hence the following message in the BIOS:

Press del to run setup
Press F8 for BBS POPUP
cHECKING NVRAM...
Initializing USB controllers ...

So I took apart the RAM and put it back together.

And it works.
-1