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F11 Boot Issue (System Recovery)

alex6577 Posted messages 6 Status Membre -  
alex6577 Posted messages 6 Status Membre -
Hello,
I have an HP notebook laptop. I accidentally pressed the F11 key at startup, which triggered the "system recovery"; my password no longer works and the display is zoomed in. Do you know how to disable this mode?
Thank you for your help.

1 réponse

Réponse 1 / 1
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 710
 
Hi,

I feel like you've reset the system.
So you can't open Windows anymore?

--
Please press any key to continue the disinfection...
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alex6577 Posted messages 6 Status Membre
 
No, I can't do anything; my password isn't working, so I can't access the office. I can only access the BIOS, and I don't know if there's an option to go back...
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Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 710 > alex6577 Posted messages 6 Status Membre
 
Reset again and if not better, reinstall Windows 10 from an installation media.

Reinstalling Windows 10 without formatting:

Follow this tutorial that explains how to install Windows 10: how to install Windows 10.
All the steps are provided from A to Z with tips at the end to secure Windows 10.

From a functional computer:

On the crashed computer:
If the USB drive doesn’t work, try recreating it with Rufus: how to download Rufus - see this tutorial for details: how to create a Windows installation USB drive
  • Let yourself be guided to install Windows 10.
  • Choose customize (not upgrade)
  • During the partition phase, select the main partition and click next.
  • The installer will tell you that Windows is already present and will offer to move it.
  • Follow the Windows installation procedure using the tutorial mentioned above.


Do not format.

Your user data will be copied to the Windows.old folder.

Once Windows is installed, I recommend following these tips to properly configure and use Windows: Tips after reinstalling Windows.
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alex6577 Posted messages 6 Status Membre
 
Thank you very much, I will test that!
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