Hyperlink Issues in Outlook!
Danillo
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Coolwriter Posted messages 8 Status Membre -
Coolwriter Posted messages 8 Status Membre -
Hello,
I recently changed the name of my browser from "Mozilla Firefox" to "World Exploration" (details :).
Since then, when I receive a hyperlink in an Outlook email and click on it, it clearly tells me:
general failure. The URL was:
"http://............................................................................../...". Application Not Found.
I think it is indeed because I changed the name of my browser and now Outlook can't find it... The issue is that I can't find where to change the link opening settings in Outlook :S.
Thank you for paying attention to my problem ;)
PS: I am working with Outlook 2007
I recently changed the name of my browser from "Mozilla Firefox" to "World Exploration" (details :).
Since then, when I receive a hyperlink in an Outlook email and click on it, it clearly tells me:
general failure. The URL was:
"http://............................................................................../...". Application Not Found.
I think it is indeed because I changed the name of my browser and now Outlook can't find it... The issue is that I can't find where to change the link opening settings in Outlook :S.
Thank you for paying attention to my problem ;)
PS: I am working with Outlook 2007
Configuration: Windows Vista Firefox 2.0.0.13
11 réponses
Good evening, I apologize, it's a general question about links.
For the past few days, when I click on a hyperlink (website address etc.), even though the cursor changes to a "hand," the link takes me to the browser (here, IE7) and no longer to the site of the link.
For an email address, the tooltip shows (mailto: andcccc@etc.xx) that works, but when it comes to http:// or www. etc., the tooltip shows (blocked::http://etc.xxxx) and takes me to the browser.
I also installed Mozilla to see if it corrects it, NOPE.
Could you please give me your suggestions? Knowing that a copy/paste of the link works of course.
(Vista - Office 2003 pack - quadro)
Thank you in advance.
For the past few days, when I click on a hyperlink (website address etc.), even though the cursor changes to a "hand," the link takes me to the browser (here, IE7) and no longer to the site of the link.
For an email address, the tooltip shows (mailto: andcccc@etc.xx) that works, but when it comes to http:// or www. etc., the tooltip shows (blocked::http://etc.xxxx) and takes me to the browser.
I also installed Mozilla to see if it corrects it, NOPE.
Could you please give me your suggestions? Knowing that a copy/paste of the link works of course.
(Vista - Office 2003 pack - quadro)
Thank you in advance.
As promised a little higher up...
Summary on the issue of inactive links in Outlook:
The problem occurs when you click on a link contained in an Outlook message and the following message appears:
“Operation cancelled due to restrictions on this computer, please contact your system administrator.”
Below is a list of solutions gathered from forums plus one that I found after trying all the previous ones that did not work...
1) My solution (Vista and Outlook 2002):
- Open the Internet Tools box (either through the control panel or on a web page).
- Go to the "Programs" tab
- Click first as a precaution and if accessible on the "Use Internet Explorer by default" button
- On the Internet Programs line, click on "Set programs"
- The Default Programs window opens
- Click on "Set your default access settings for programs and the computer"
- In the window that opens, click on "Customize"
- In the section "Choose a default web browser" click on Internet Explorer (even if you think it is set as default) and check the box "Enable access to this program"
- Close all windows by clicking OK...
2) DLL Repair: See the following link
http://www.laboratoire-microsoft.org/t/14750/
3) Outlook FAQ: Follow the link below
https://support.microsoft.com/fr-fr/help/929867
or, better yet in image:
http://www.faqoe.com/index.php?bas=/rep/liensie7.html
4) Another Outlook FAQ
https://docs.microsoft.com/fr-fr/outlook/troubleshoot/message-body/hyperlinks-not-working-in-outlook
5) Another Outlook FAQ
https://support.microsoft.com/en-us
6) A utility that I have not tested but that should be able to solve a number of issues
http://milouze14.chez-alice.fr/setbrowser.html
7) A little off-topic but may give some ideas
http://www.faqoe.com/rep/wmdefaut.html
8) And the explanation of my case to generalize:
I uninstalled Firefox (which did not seem to be my default internet browser!?), everything worked normally afterward with Internet Explorer and Outlook, then I cleaned the registry with CCLEANER (and that is when the problem manifested).
This shows that when uninstalling a program:
a) There are often traces left behind.
b) Previous file/program associations are not restored.
I have not verified, but the problem should have occurred with all files (Word, Excel for example) that contained a link to a web page (except links in Internet Explorer directly).
The problem should also arise whenever a new Internet Explorer is installed, the old one is uninstalled, and the registry is cleaned.
Thus, it is necessary in this case to restore the URL links (links to the internet)/Internet Explorer
Hoping to be of help to you
Summary on the issue of inactive links in Outlook:
The problem occurs when you click on a link contained in an Outlook message and the following message appears:
“Operation cancelled due to restrictions on this computer, please contact your system administrator.”
Below is a list of solutions gathered from forums plus one that I found after trying all the previous ones that did not work...
1) My solution (Vista and Outlook 2002):
- Open the Internet Tools box (either through the control panel or on a web page).
- Go to the "Programs" tab
- Click first as a precaution and if accessible on the "Use Internet Explorer by default" button
- On the Internet Programs line, click on "Set programs"
- The Default Programs window opens
- Click on "Set your default access settings for programs and the computer"
- In the window that opens, click on "Customize"
- In the section "Choose a default web browser" click on Internet Explorer (even if you think it is set as default) and check the box "Enable access to this program"
- Close all windows by clicking OK...
2) DLL Repair: See the following link
http://www.laboratoire-microsoft.org/t/14750/
3) Outlook FAQ: Follow the link below
https://support.microsoft.com/fr-fr/help/929867
or, better yet in image:
http://www.faqoe.com/index.php?bas=/rep/liensie7.html
4) Another Outlook FAQ
https://docs.microsoft.com/fr-fr/outlook/troubleshoot/message-body/hyperlinks-not-working-in-outlook
5) Another Outlook FAQ
https://support.microsoft.com/en-us
6) A utility that I have not tested but that should be able to solve a number of issues
http://milouze14.chez-alice.fr/setbrowser.html
7) A little off-topic but may give some ideas
http://www.faqoe.com/rep/wmdefaut.html
8) And the explanation of my case to generalize:
I uninstalled Firefox (which did not seem to be my default internet browser!?), everything worked normally afterward with Internet Explorer and Outlook, then I cleaned the registry with CCLEANER (and that is when the problem manifested).
This shows that when uninstalling a program:
a) There are often traces left behind.
b) Previous file/program associations are not restored.
I have not verified, but the problem should have occurred with all files (Word, Excel for example) that contained a link to a web page (except links in Internet Explorer directly).
The problem should also arise whenever a new Internet Explorer is installed, the old one is uninstalled, and the registry is cleaned.
Thus, it is necessary in this case to restore the URL links (links to the internet)/Internet Explorer
Hoping to be of help to you
I have been facing the same problem for several days and I think I have found the solution. At least for my personal case.....with Windows XP
Control Panel then Internet Options then Programs and finally click on Reset Web Settings.
And it works....
Control Panel then Internet Options then Programs and finally click on Reset Web Settings.
And it works....
Hi,
I encountered exactly the same problem and to resolve it, you need to set your browser as the default browser, that's what I did but I'm using IE7.
I encountered exactly the same problem and to resolve it, you need to set your browser as the default browser, that's what I did but I'm using IE7.
Did I understand correctly?
Your messaging software (what is it?) is displaying your email with attachments that are photos. When you click on one of the attachments (photo), that’s when you receive the message "Application not found"?...
If this is indeed the problem, it is likely that the link between the "Photos" files (extensions jpg, bmp, etc...) and the software that can open them (what photo software do you have?) is no longer established. In that case, check with a photo located in a folder on one of your drives. If you receive the same error message, the source of the problem is exactly what I just described.
In that case, open your Photo software and try to find a menu that allows you to associate all "Photos" files with this software. Close the software and try to open a photo again from your messaging.
If that doesn’t work, try to give me a bit more information.
Sincerely
Your messaging software (what is it?) is displaying your email with attachments that are photos. When you click on one of the attachments (photo), that’s when you receive the message "Application not found"?...
If this is indeed the problem, it is likely that the link between the "Photos" files (extensions jpg, bmp, etc...) and the software that can open them (what photo software do you have?) is no longer established. In that case, check with a photo located in a folder on one of your drives. If you receive the same error message, the source of the problem is exactly what I just described.
In that case, open your Photo software and try to find a menu that allows you to associate all "Photos" files with this software. Close the software and try to open a photo again from your messaging.
If that doesn’t work, try to give me a bit more information.
Sincerely
Hello,
I have the same problem but I haven't found a solution for Firefox, does anyone have one?
I've tried plenty of solutions and browsed the forums for hours... but nothing
Reminder:
hyperlinks are not working
images in Outlook are not loading
program updates cannot be performed
Thank you
I have the same problem but I haven't found a solution for Firefox, does anyone have one?
I've tried plenty of solutions and browsed the forums for hours... but nothing
Reminder:
hyperlinks are not working
images in Outlook are not loading
program updates cannot be performed
Thank you
Summary of the inactive links issue in Outlook:
The problem occurs when you click on a link contained in an Outlook message and the following message appears:
"Operation aborted due to restrictions on this computer, contact your system administrator."
Below is a list of solutions found on forums, plus one that I found after trying all the previous ones that had not worked...
1) My solution (Vista and Outlook 2002):
- Open the Internet Options (either through the control panel or on a web page).
- Go to the "Programs" tab
- Click first as a precaution and if accessible on the "Use Internet Explorer as default" button
- On the Internet Programs line, click on "Set programs"
- The Default Programs window opens
- Click "Set your default programs"
- In the window that opens, click "Customize"
- In the "Choose your default web browser" section, click on Internet Explorer (even if you think it is fine by default) and check the box "Enable access to this program"
- Close all windows by clicking OK...
2) DLL Repair: See the following link
http://www.laboratoire-microsoft.org/t/14750/
3) Outlook FAQ: Follow the following link
https://support.microsoft.com/fr-fr/help/929867
or, better in images:
http://www.faqoe.com/index.php?bas=/rep/liensie7.html
4) Another Outlook FAQ
https://docs.microsoft.com/fr-fr/outlook/troubleshoot/message-body/hyperlinks-not-working-in-outlook
5) Another Outlook FAQ
https://support.microsoft.com/en-us
6) A utility that I haven't tested but which should be able to resolve a number of issues
http://milouze14.chez-alice.fr/setbrowser.html
7) A bit off-topic but might give some ideas
http://www.faqoe.com/rep/wmdefaut.html
8) And the explanation of my case to generalize:
I uninstalled Firefox (which didn't seem to be my default web browser!?), everything worked normally afterward with Internet Explorer and Outlook, then I cleaned the registry with CCLEANER (and that’s when the problem arose).
This shows that when one uninstalls a program:
a) There are often remnants left.
b) Previous file/program associations are not restored.
I haven't verified, but the problem should have arisen with all files (Word, Excel for example) that contained a link to a web page (except links directly in Internet Explorer).
The problem should also appear every time one installs a new web browser, uninstalls the old one, and cleans the registry.
Therefore, in this case, it is necessary to restore URL links (links to the internet)/web browser
Hoping to be of assistance to you
The problem occurs when you click on a link contained in an Outlook message and the following message appears:
"Operation aborted due to restrictions on this computer, contact your system administrator."
Below is a list of solutions found on forums, plus one that I found after trying all the previous ones that had not worked...
1) My solution (Vista and Outlook 2002):
- Open the Internet Options (either through the control panel or on a web page).
- Go to the "Programs" tab
- Click first as a precaution and if accessible on the "Use Internet Explorer as default" button
- On the Internet Programs line, click on "Set programs"
- The Default Programs window opens
- Click "Set your default programs"
- In the window that opens, click "Customize"
- In the "Choose your default web browser" section, click on Internet Explorer (even if you think it is fine by default) and check the box "Enable access to this program"
- Close all windows by clicking OK...
2) DLL Repair: See the following link
http://www.laboratoire-microsoft.org/t/14750/
3) Outlook FAQ: Follow the following link
https://support.microsoft.com/fr-fr/help/929867
or, better in images:
http://www.faqoe.com/index.php?bas=/rep/liensie7.html
4) Another Outlook FAQ
https://docs.microsoft.com/fr-fr/outlook/troubleshoot/message-body/hyperlinks-not-working-in-outlook
5) Another Outlook FAQ
https://support.microsoft.com/en-us
6) A utility that I haven't tested but which should be able to resolve a number of issues
http://milouze14.chez-alice.fr/setbrowser.html
7) A bit off-topic but might give some ideas
http://www.faqoe.com/rep/wmdefaut.html
8) And the explanation of my case to generalize:
I uninstalled Firefox (which didn't seem to be my default web browser!?), everything worked normally afterward with Internet Explorer and Outlook, then I cleaned the registry with CCLEANER (and that’s when the problem arose).
This shows that when one uninstalls a program:
a) There are often remnants left.
b) Previous file/program associations are not restored.
I haven't verified, but the problem should have arisen with all files (Word, Excel for example) that contained a link to a web page (except links directly in Internet Explorer).
The problem should also appear every time one installs a new web browser, uninstalls the old one, and cleans the registry.
Therefore, in this case, it is necessary to restore URL links (links to the internet)/web browser
Hoping to be of assistance to you
Good evening Pierre,
I'm reaching out to you because you helped me a lot with the hyperlinks.
Today I have another problem and I'm sure you have the solution.
I want to send a large Word file with photos (67 KB) by email, and it's getting blocked. I've tried compressing it, but that didn't yield any results.
What can I do, knowing that I can't separate the photos since it's an article?
Thank you in advance for your valuable help,
SAb
I'm reaching out to you because you helped me a lot with the hyperlinks.
Today I have another problem and I'm sure you have the solution.
I want to send a large Word file with photos (67 KB) by email, and it's getting blocked. I've tried compressing it, but that didn't yield any results.
What can I do, knowing that I can't separate the photos since it's an article?
Thank you in advance for your valuable help,
SAb
Hello Sab...
Hmm!... No idea at first. It's not the size of the file (if it really is 67 KB); at worst, the limit is more like 1 or 2 MB, and it seems that now it's possible to send larger files.
I assume you're using Outlook or Outlook Express as your email client?
I know that Outlook blocks certain emails with attachments that it considers to be "capable of containing viruses"; but I thought that was only for incoming emails and not outgoing ones!?... (Word can be considered this way, especially if it contains macros)
Try sending a message to one of your contacts with another type of attachment, like a photo.
If that works, type a few words in a new Word file (without including any macros) and try sending it.
Let me know how it goes. Moreover, let me know if it’s from your place that the message won’t send, or if it’s your correspondent who isn’t receiving it?
I’m sorry I don’t have the solution right now.
Pierre
Hmm!... No idea at first. It's not the size of the file (if it really is 67 KB); at worst, the limit is more like 1 or 2 MB, and it seems that now it's possible to send larger files.
I assume you're using Outlook or Outlook Express as your email client?
I know that Outlook blocks certain emails with attachments that it considers to be "capable of containing viruses"; but I thought that was only for incoming emails and not outgoing ones!?... (Word can be considered this way, especially if it contains macros)
Try sending a message to one of your contacts with another type of attachment, like a photo.
If that works, type a few words in a new Word file (without including any macros) and try sending it.
Let me know how it goes. Moreover, let me know if it’s from your place that the message won’t send, or if it’s your correspondent who isn’t receiving it?
I’m sorry I don’t have the solution right now.
Pierre
A little message to Pierre to thank him, your tip works wonders. After 3 weeks of struggles and copying and pasting links from Outlook, I can finally work normally.
Thanks again and happy end of year celebrations
Stephane
Thanks again and happy end of year celebrations
Stephane
Hello Pierre,
I use Excel. Before I had Mozilla and email links to websites would open in Mozilla (even though Explorer was my default browser). But Mozilla was too slow to open, so I uninstalled it. Then the problem started: "restriction on this computer..." so I simply reinstalled Mozilla since it worked before. But the problem persists.
I tried to do what you suggested, but in Excel the program tabs are not in "tools," and I don't know where to go to try your method.
Can you help me with this?
Thank you in advance,
Jérémie
I use Excel. Before I had Mozilla and email links to websites would open in Mozilla (even though Explorer was my default browser). But Mozilla was too slow to open, so I uninstalled it. Then the problem started: "restriction on this computer..." so I simply reinstalled Mozilla since it worked before. But the problem persists.
I tried to do what you suggested, but in Excel the program tabs are not in "tools," and I don't know where to go to try your method.
Can you help me with this?
Thank you in advance,
Jérémie
I have a similar kind of problem: Links in Outlook triggering the message "...Restrictions on computer..." and impossible to open the internet link from Outlook!...
Config: Packard Bell laptop, Vista SP1, Outlook 2002, Internet Explorer (which was indeed the default for the WEB!...)
I have of course tried the solutions found online:
- Resetting internet settings in IE,
- Repairing some dlls,
- Modifying a registry key,
- Reinstalling Outlook,
- Checking program associations in the control panel.
No effect.
I eventually realized that when I cleaned the registry with CCleaner, I was removing keys related to FireFox (which I had never installed but was provided on the computer and which I had uninstalled!...) and the associations with URLs. I of course had to restore previous disk images to return to normal operation...
Somewhat by chance, I found a WORKING SOLUTION (under Vista) that allows you to remove these FireFox residues; and probably fix it without reverting to an earlier config if you are stuck:
- Open the Internet Options (either through the control panel or on a web page).
- Go to the "Programs" tab
- Click first as a precaution and if it is accessible on the button "Use Internet Explorer by default"
- On the Internet Programs line, click on "Set programs"
- The Default Programs window opens
- Click on "Set default program access and computer settings"
- In the window that opens, click on "Customize"
- In the section "Choose a default web browser" click on Internet Explorer (even if you think it's already the default) and check the box "Enable access to this program"
- Close all windows by clicking OK...
And (for me) it worked
Hoping to be useful to some of you.
I have been browsing the forums for a few days about the issue of opening hyperlinks in received messages.
I even posted on the special Outlook forum, and no one was able to give me an answer.
So, thank you, thank you, and thank you again, your solution works wonderfully. It was very simple, but I needed to know the way to go. On the forums, there are countless people asking the same question and being told to reset everything. Big mistake...
Once again, thank you for your invaluable help.
Sab
I'm even wondering if I should post on other forums; this one alone is just a drop in the ocean. All the ones I've looked at didn't offer this solution.
If I were brave, I would make a summary of all the solutions...
Best regards
Pierre
Yes, yes, absolutely, given the number of requests I've seen on the forums, I'm sure your solution will interest quite a few people.
The fact is that when you ask this question on a forum, the "already seen" response comes up.
Already seen, okay, but never resolved judging by all the people who are looking for it.
Why not take a little look at the Outlook FAQ
I extend my thanks to you again.
I may need your insights another time . . . Who knows . . .
Sab
I had the same problem with Outlook 2007 and IE6, and indeed, it's necessary to restore the default settings in the browser options.
Best regards
Philippe Janclaes
A much more effective help than what Microsoft offers!