Ai je un virus

Bonjour a tous
J'ai une ordinateur portable acer 5100.
Suite a l'installation d'un lecteur divix ,je n'arrive a lire aucune animation vidéo sur les sites internet (vidéo streaming dailymotion youtube etc. J'arrive cependant a lire des vidéos à l'aide du lecteur média.
Les sons des applications windows ne fonctionne plus non plus.
On ma conseiller de supprimé le lecteur divix et d'installer les logiciels avg et antispyware
et ad aware afin de nettoyer mon PC.
Mais le problème persiste.
Je voudrais savoir si il j'ai un virus, et si c'est le cas comment le supprimé

Merci d'avance a vous tous pour votre futur aide
Configuration: Windows Vista
Firefox 2.0.0.9

24 réponses

Résumé de la discussion

Le problème décrit est l’impossibilité de lire les animations vidéo sur les sites de streaming et le son des applications Windows après l’installation d’un lecteur DivX sur un portable Acer fonctionnant sous Windows Vista. Des analyses avec HijackThis ont été partagées, répertoriant de nombreux éléments au démarrage et dans les barres d’outils, notamment des modules liés à Orange, Yahoo/Google et plusieurs services du système, entre autres. Les réponses évoquent l’usage de AVG Anti-Spyware et Ad-Aware, et la possibilité de corriger certains éléments en cochant des lignes dans HijackThis, même si une suppression n’a pas été possible pour une entrée.

Bobot (l’IA à votre service)
  1. Sakut telecharge et instal Hijackthis

    ensuite tu fait un scan et poste nous le rapport
    0
    1. j'ai installée le logiciel j'ai cliquer sur l'icône " do a system scan only" ..... je ne sais pas quoi faire après
      0
      1. non c pas ça qui faut faire

        tu ferme hijackthis
        ensuite tu le réouvre et tu clic sur Do a system scan and save a logfile

        ça va generer un rapport dans ton bloc note

        tu copie collle le rapport dans ta prochaine réponse
        0
    2. j'a un message qui m'empeche d'aller plus loin
      0
      1. je ne le comprend pas puisque je ne parle pas anglais
        0
        1. ensuite lorque je clique sur ok j'ai un message qui me di que le système ne trouve pas le fichier(sans doute le fameux rapport)
          0
          1. ok c'est bon j'ai pus trouver le rapport
            Logfile of Trend Micro HijackThis v2.0.2
            Scan saved at 18:08:45, on 07/03/2008
            Platform: Windows Vista (WinNT 6.00.1904)
            MSIE: Internet Explorer v7.00 (7.00.6000.16609)
            Boot mode: Normal

            Running processes:
            C:\Windows\system32\Dwm.exe
            C:\Windows\Explorer.EXE
            C:\Windows\system32\taskeng.exe
            C:\Program Files\Windows Defender\MSASCui.exe
            C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
            C:\Program Files\Launch Manager\LManager.exe
            C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
            C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
            C:\Program Files\iTunes\iTunesHelper.exe
            C:\Program Files\Common Files\Real\Update_OB\realsched.exe
            C:\Program Files\Search Settings\SearchSettings.exe
            C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
            C:\Program Files\Orange\Systray\SystrayApp.exe
            C:\Windows\System32\wpcumi.exe
            C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
            C:\Program Files\Windows Sidebar\sidebar.exe
            C:\Windows\ehome\ehtray.exe
            C:\Program Files\Windows Live\Messenger\msnmsgr.exe
            C:\Users\Acer\AppData\Local\wrkdoh.exe
            C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
            C:\Program Files\Mozilla Firefox\firefox.exe
            C:\Windows\ehome\ehmsas.exe
            C:\Program Files\Orange\Launcher\Launcher.exe
            C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\AlertModule\0\AlertModule.exe
            C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
            C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
            C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
            C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
            C:\Program Files\Windows Sidebar\sidebar.exe
            C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
            C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
            C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

            R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://fr.yahoo.com/
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
            R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://fr.yahoo.com/
            R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
            R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
            R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
            R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
            R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - C:\Program Files\Orange\SearchURLHook\SearchPageURL.dll
            R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
            O1 - Hosts: ::1 localhost
            O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
            O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
            O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
            O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
            O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
            O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
            O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
            O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
            O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb125\SearchSettings.dll
            O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
            O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
            O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
            O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
            O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
            O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
            O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
            O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
            O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
            O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
            O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
            O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
            O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
            O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
            O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
            O4 - HKLM\..\Run: [SystrayORAHSS] "C:\Program Files\Orange\Systray\SystrayApp.exe"
            O4 - HKLM\..\Run: [ORAHSSSessionManager] C:\Program Files\Orange\SessionManager\SessionManager.exe
            O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
            O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
            O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RMTray.exe /QS
            O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
            O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
            O4 - HKCU\..\Run: [?????????] ??????????????e
            O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
            O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
            O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
            O4 - HKCU\..\Run: [wrkdoh] c:\users\acer\appdata\local\wrkdoh.exe wrkdoh
            O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')
            O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')
            O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')
            O4 - Global Startup: Empowering Technology Launcher.lnk = ?
            O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
            O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
            O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
            O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
            O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O13 - Gopher Prefix:
            O15 - Trusted Zone: https://www.orange.fr/portail
            O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
            O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
            O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
            O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
            O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
            O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
            O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
            O23 - Service: eDSService.exe (eDataSecurity Service) - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
            O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
            O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
            O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
            O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
            O23 - Service: France Telecom Routing Table Service (FTRTSVC) - France Telecom SA - C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTRTSVC\0\FTRTSVC.exe
            O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
            O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
            O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
            O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
            O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
            O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
            O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
            O23 - Service: Planificateur LiveUpdate automatique - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
            O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
            O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
            O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
            0
            1. ok bon tu vas supprimer les lignes suivantes:

              O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

              O4 - HKCU\..\Run: [?????????] ??????????????e

              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

              pour supprimer les lignes tu les coches ensuite tu clic sur fix checked

              ensuite tu refait un scan et tu me poste le nouveau rapport
              0
          2. voila:

            Logfile of Trend Micro HijackThis v2.0.2
            Scan saved at 18:45:43, on 07/03/2008
            Platform: Windows Vista (WinNT 6.00.1904)
            MSIE: Internet Explorer v7.00 (7.00.6000.16609)
            Boot mode: Normal

            Running processes:
            C:\Windows\system32\Dwm.exe
            C:\Windows\Explorer.EXE
            C:\Windows\system32\taskeng.exe
            C:\Program Files\Windows Defender\MSASCui.exe
            C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
            C:\Program Files\Launch Manager\LManager.exe
            C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
            C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
            C:\Program Files\iTunes\iTunesHelper.exe
            C:\Program Files\Common Files\Real\Update_OB\realsched.exe
            C:\Program Files\Search Settings\SearchSettings.exe
            C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
            C:\Program Files\Orange\Systray\SystrayApp.exe
            C:\Windows\System32\wpcumi.exe
            C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
            C:\Program Files\Windows Sidebar\sidebar.exe
            C:\Windows\ehome\ehtray.exe
            C:\Users\Acer\AppData\Local\wrkdoh.exe
            C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
            C:\Program Files\Mozilla Firefox\firefox.exe
            C:\Windows\ehome\ehmsas.exe
            C:\Program Files\Orange\Launcher\Launcher.exe
            C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\AlertModule\0\AlertModule.exe
            C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
            C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
            C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
            C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
            C:\Program Files\Windows Sidebar\sidebar.exe
            C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
            C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
            C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
            C:\Program Files\Windows Live\Mail\wlmail.exe
            C:\Program Files\Windows Live\Messenger\msnmsgr.exe

            R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://fr.yahoo.com/
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
            R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://fr.yahoo.com/
            R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
            R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
            R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
            R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
            R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - C:\Program Files\Orange\SearchURLHook\SearchPageURL.dll
            R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
            O1 - Hosts: ::1 localhost
            O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
            O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
            O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
            O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
            O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
            O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
            O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
            O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb125\SearchSettings.dll
            O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
            O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
            O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
            O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
            O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
            O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
            O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
            O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
            O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
            O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
            O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
            O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
            O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
            O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
            O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
            O4 - HKLM\..\Run: [SystrayORAHSS] "C:\Program Files\Orange\Systray\SystrayApp.exe"
            O4 - HKLM\..\Run: [ORAHSSSessionManager] C:\Program Files\Orange\SessionManager\SessionManager.exe
            O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
            O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
            O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RMTray.exe /QS
            O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
            O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
            O4 - HKCU\..\Run: [?????????] ??????????????e
            O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
            O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
            O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
            O4 - HKCU\..\Run: [wrkdoh] c:\users\acer\appdata\local\wrkdoh.exe wrkdoh
            O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')
            O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')
            O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')
            O4 - Global Startup: Empowering Technology Launcher.lnk = ?
            O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
            O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
            O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
            O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
            O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O13 - Gopher Prefix:
            O15 - Trusted Zone: https://www.orange.fr/portail
            O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
            O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
            O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
            O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
            O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
            O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
            O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
            O23 - Service: eDSService.exe (eDataSecurity Service) - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
            O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
            O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
            O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
            O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
            O23 - Service: France Telecom Routing Table Service (FTRTSVC) - France Telecom SA - C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTRTSVC\0\FTRTSVC.exe
            O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
            O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
            O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
            O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
            O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
            O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
            O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
            O23 - Service: Planificateur LiveUpdate automatique - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
            O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
            O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
            O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
            0
            1. t as pas supprimé les lignes que je t ai donné

              pour les supprimé il faut les coché puis cliquer sur fix checked
              0
          3. j'ai bien supprimer les lignes en cliquant sur fix checked, mais les lignes apparaissent toujours

            je te redonne le rapport

            Logfile of Trend Micro HijackThis v2.0.2
            Scan saved at 19:08:42, on 07/03/2008
            Platform: Windows Vista (WinNT 6.00.1904)
            MSIE: Internet Explorer v7.00 (7.00.6000.16609)
            Boot mode: Normal

            Running processes:
            C:\Windows\system32\taskeng.exe
            C:\Windows\system32\Dwm.exe
            C:\Windows\Explorer.EXE
            C:\Program Files\Windows Defender\MSASCui.exe
            C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
            C:\Program Files\Launch Manager\LManager.exe
            C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
            C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
            C:\Program Files\iTunes\iTunesHelper.exe
            C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
            C:\Program Files\Common Files\Real\Update_OB\realsched.exe
            C:\Program Files\Search Settings\SearchSettings.exe
            C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
            C:\Program Files\Orange\Systray\SystrayApp.exe
            C:\Windows\System32\wpcumi.exe
            C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
            C:\Program Files\Windows Sidebar\sidebar.exe
            C:\Windows\ehome\ehtray.exe
            C:\Program Files\Windows Live\Messenger\msnmsgr.exe
            C:\Users\Acer\AppData\Local\wrkdoh.exe
            C:\Program Files\Windows Sidebar\sidebar.exe
            C:\Windows\ehome\ehmsas.exe
            C:\Program Files\Orange\Launcher\Launcher.exe
            C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\AlertModule\0\AlertModule.exe
            C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
            C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
            C:\Program Files\Windows Live\Mail\wlmail.exe
            C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
            C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
            C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
            C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
            C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe

            R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://fr.yahoo.com/
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
            R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://fr.yahoo.com/
            R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
            R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
            R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
            R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
            R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - C:\Program Files\Orange\SearchURLHook\SearchPageURL.dll
            R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
            O1 - Hosts: ::1 localhost
            O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
            O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
            O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
            O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
            O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
            O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
            O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb125\SearchSettings.dll
            O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
            O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
            O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
            O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
            O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
            O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
            O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
            O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
            O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
            O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
            O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
            O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
            O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
            O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
            O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
            O4 - HKLM\..\Run: [SystrayORAHSS] "C:\Program Files\Orange\Systray\SystrayApp.exe"
            O4 - HKLM\..\Run: [ORAHSSSessionManager] C:\Program Files\Orange\SessionManager\SessionManager.exe
            O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
            O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
            O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RMTray.exe /QS
            O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
            O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
            O4 - HKCU\..\Run: [?????????] ??????????????e
            O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
            O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
            O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
            O4 - HKCU\..\Run: [wrkdoh] c:\users\acer\appdata\local\wrkdoh.exe wrkdoh
            O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')
            O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')
            O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')
            O4 - Global Startup: Empowering Technology Launcher.lnk = ?
            O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
            O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
            O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
            O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
            O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O13 - Gopher Prefix:
            O15 - Trusted Zone: https://www.orange.fr/portail
            O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
            O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
            O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
            O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
            O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
            O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
            O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
            O23 - Service: eDSService.exe (eDataSecurity Service) - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
            O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
            O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
            O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
            O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
            O23 - Service: France Telecom Routing Table Service (FTRTSVC) - France Telecom SA - C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTRTSVC\0\FTRTSVC.exe
            O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
            O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
            O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
            O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
            O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
            O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
            O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
            O23 - Service: Planificateur LiveUpdate automatique - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
            O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
            O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
            O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
            0
            1. j'ai quand même pu supprimer la première ligne que tu m'a donner donc que faudrait -il que je fasse?
              0
              1. fait un nouveau scan et poste moi le rapport
                0
            2. au moment ou j'ai cliquer sur fix checked j'ai eu un message qui me disait je croie que le logiciel ne pouvait pas supprimer la ligne 10

              Logfile of Trend Micro HijackThis v2.0.2
              Scan saved at 19:49:30, on 07/03/2008
              Platform: Windows Vista (WinNT 6.00.1904)
              MSIE: Internet Explorer v7.00 (7.00.6000.16609)
              Boot mode: Normal

              Running processes:
              C:\Windows\system32\taskeng.exe
              C:\Windows\system32\Dwm.exe
              C:\Windows\Explorer.EXE
              C:\Program Files\Windows Defender\MSASCui.exe
              C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
              C:\Program Files\Launch Manager\LManager.exe
              C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
              C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
              C:\Program Files\iTunes\iTunesHelper.exe
              C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
              C:\Program Files\Common Files\Real\Update_OB\realsched.exe
              C:\Program Files\Search Settings\SearchSettings.exe
              C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
              C:\Program Files\Orange\Systray\SystrayApp.exe
              C:\Windows\System32\wpcumi.exe
              C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
              C:\Program Files\Windows Sidebar\sidebar.exe
              C:\Windows\ehome\ehtray.exe
              C:\Program Files\Windows Live\Messenger\msnmsgr.exe
              C:\Users\Acer\AppData\Local\wrkdoh.exe
              C:\Program Files\Windows Sidebar\sidebar.exe
              C:\Windows\ehome\ehmsas.exe
              C:\Program Files\Orange\Launcher\Launcher.exe
              C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\AlertModule\0\AlertModule.exe
              C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
              C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
              C:\Program Files\Windows Live\Mail\wlmail.exe
              C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
              C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
              C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
              C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
              C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
              C:\Windows\system32\SearchFilterHost.exe
              C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

              R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
              R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://fr.yahoo.com/
              R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
              R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
              R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://fr.yahoo.com/
              R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
              R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
              R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
              R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
              R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - C:\Program Files\Orange\SearchURLHook\SearchPageURL.dll
              R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
              O1 - Hosts: ::1 localhost
              O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
              O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
              O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
              O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
              O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
              O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
              O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb125\SearchSettings.dll
              O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
              O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
              O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
              O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
              O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
              O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
              O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
              O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
              O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
              O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
              O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
              O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
              O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
              O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
              O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
              O4 - HKLM\..\Run: [SystrayORAHSS] "C:\Program Files\Orange\Systray\SystrayApp.exe"
              O4 - HKLM\..\Run: [ORAHSSSessionManager] C:\Program Files\Orange\SessionManager\SessionManager.exe
              O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
              O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
              O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RMTray.exe /QS
              O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
              O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
              O4 - HKCU\..\Run: [?????????] ??????????????e
              O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
              O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
              O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
              O4 - HKCU\..\Run: [wrkdoh] c:\users\acer\appdata\local\wrkdoh.exe wrkdoh
              O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')
              O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')
              O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')
              O4 - Global Startup: Empowering Technology Launcher.lnk = ?
              O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
              O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
              O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
              O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
              O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
              O13 - Gopher Prefix:
              O15 - Trusted Zone: https://www.orange.fr/portail
              O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
              O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
              O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
              O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
              O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
              O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
              O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
              O23 - Service: eDSService.exe (eDataSecurity Service) - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
              O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
              O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
              O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
              O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
              O23 - Service: France Telecom Routing Table Service (FTRTSVC) - France Telecom SA - C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTRTSVC\0\FTRTSVC.exe
              O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
              O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
              O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
              O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
              O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
              O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
              O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
              O23 - Service: Planificateur LiveUpdate automatique - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
              O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
              O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
              O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
              0
              1. toutes les lignes que je vais te donner sont des infections il faut absolument les supprimé

                C:\Program Files\Search Settings\SearchSettings.exe

                O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb125\SearchSettings.dll

                O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)

                O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe

                O4 - HKCU\..\Run: [?????????] ??????????????e

                voila supprime ces lignes en les cochant puis en cliuant sur fix checked

                apres tu refait un scan et tu poste le nouveau rapport
                0
                1. y a t'il une ligne avant celle ci :

                  O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb125\SearchSettings.dll

                  J'ai quand meme fait le rapport et il reste toujour la ligne suivante

                  O4 - HKCU\..\Run: [?????????] ??????????????e

                  ci dessous le rapport

                  Logfile of Trend Micro HijackThis v2.0.2
                  Scan saved at 20:23:57, on 07/03/2008
                  Platform: Windows Vista (WinNT 6.00.1904)
                  MSIE: Internet Explorer v7.00 (7.00.6000.16609)
                  Boot mode: Normal

                  Running processes:
                  C:\Windows\system32\taskeng.exe
                  C:\Windows\system32\Dwm.exe
                  C:\Windows\Explorer.EXE
                  C:\Program Files\Windows Defender\MSASCui.exe
                  C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                  C:\Program Files\Launch Manager\LManager.exe
                  C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
                  C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
                  C:\Program Files\iTunes\iTunesHelper.exe
                  C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
                  C:\Program Files\Common Files\Real\Update_OB\realsched.exe
                  C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
                  C:\Program Files\Orange\Systray\SystrayApp.exe
                  C:\Windows\System32\wpcumi.exe
                  C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
                  C:\Program Files\Windows Sidebar\sidebar.exe
                  C:\Windows\ehome\ehtray.exe
                  C:\Program Files\Windows Live\Messenger\msnmsgr.exe
                  C:\Users\Acer\AppData\Local\wrkdoh.exe
                  C:\Program Files\Windows Sidebar\sidebar.exe
                  C:\Windows\ehome\ehmsas.exe
                  C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
                  C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
                  C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\AlertModule\0\AlertModule.exe
                  C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
                  C:\Program Files\Orange\Launcher\Launcher.exe
                  C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
                  C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
                  C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
                  C:\Program Files\Windows Live\Mail\wlmail.exe
                  C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
                  C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

                  R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://fr.yahoo.com/
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
                  R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://fr.yahoo.com/
                  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
                  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
                  R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
                  R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
                  R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - C:\Program Files\Orange\SearchURLHook\SearchPageURL.dll
                  R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
                  O1 - Hosts: ::1 localhost
                  O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
                  O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
                  O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
                  O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
                  O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
                  O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
                  O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
                  O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
                  O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
                  O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                  O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
                  O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
                  O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
                  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
                  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
                  O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
                  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
                  O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
                  O4 - HKLM\..\Run: [SystrayORAHSS] "C:\Program Files\Orange\Systray\SystrayApp.exe"
                  O4 - HKLM\..\Run: [ORAHSSSessionManager] C:\Program Files\Orange\SessionManager\SessionManager.exe
                  O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
                  O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
                  O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RMTray.exe /QS
                  O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
                  O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
                  O4 - HKCU\..\Run: [?????????] ??????????????e
                  O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
                  O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
                  O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
                  O4 - HKCU\..\Run: [wrkdoh] c:\users\acer\appdata\local\wrkdoh.exe wrkdoh
                  O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')
                  O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')
                  O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')
                  O4 - Global Startup: Empowering Technology Launcher.lnk = ?
                  O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
                  O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
                  O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
                  O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
                  O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O13 - Gopher Prefix:
                  O15 - Trusted Zone: https://www.orange.fr/portail
                  O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
                  O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
                  O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
                  O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
                  O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
                  O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
                  O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
                  O23 - Service: eDSService.exe (eDataSecurity Service) - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
                  O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
                  O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
                  O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
                  O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
                  O23 - Service: France Telecom Routing Table Service (FTRTSVC) - France Telecom SA - C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTRTSVC\0\FTRTSVC.exe
                  O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
                  O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
                  O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
                  O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
                  O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
                  O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
                  O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
                  O23 - Service: Planificateur LiveUpdate automatique - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
                  O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
                  O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
                  O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
                  0
                  1. ok tu vas essayer de supprimer ces lignes

                    O4 - HKCU\..\Run: [?????????] ??????????????e

                    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

                    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

                    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

                    de plus tu vas telecharger Ccleaner et spybot search and destroy

                    ils sont tous les deux gratuits

                    tu les instal et tu lance le nettoyage

                    par contre

                    spybot faut le mettre a jour

                    ensuite tu m envoi un nouveau rapport hijackthis
                    0
                2. j'ai installé les logiciels
                  mais les lignes ne se supprimes pas

                  le dernier rapport ci dessous

                  Logfile of Trend Micro HijackThis v2.0.2
                  Scan saved at 21:34:54, on 07/03/2008
                  Platform: Windows Vista (WinNT 6.00.1904)
                  MSIE: Internet Explorer v7.00 (7.00.6000.16609)
                  Boot mode: Normal

                  Running processes:
                  C:\Windows\system32\taskeng.exe
                  C:\Windows\system32\Dwm.exe
                  C:\Windows\Explorer.EXE
                  C:\Program Files\Windows Defender\MSASCui.exe
                  C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                  C:\Program Files\Launch Manager\LManager.exe
                  C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
                  C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
                  C:\Program Files\iTunes\iTunesHelper.exe
                  C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
                  C:\Program Files\Common Files\Real\Update_OB\realsched.exe
                  C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
                  C:\Program Files\Orange\Systray\SystrayApp.exe
                  C:\Windows\System32\wpcumi.exe
                  C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
                  C:\Program Files\Windows Sidebar\sidebar.exe
                  C:\Windows\ehome\ehtray.exe
                  C:\Program Files\Windows Live\Messenger\msnmsgr.exe
                  C:\Users\Acer\AppData\Local\wrkdoh.exe
                  C:\Program Files\Windows Sidebar\sidebar.exe
                  C:\Windows\ehome\ehmsas.exe
                  C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
                  C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
                  C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\AlertModule\0\AlertModule.exe
                  C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
                  C:\Program Files\Orange\Launcher\Launcher.exe
                  C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
                  C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
                  C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
                  C:\Program Files\Windows Live\Mail\wlmail.exe
                  C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
                  C:\Windows\system32\conime.exe
                  C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
                  C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

                  R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://fr.yahoo.com/
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
                  R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://fr.yahoo.com/
                  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
                  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
                  R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
                  R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
                  R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - C:\Program Files\Orange\SearchURLHook\SearchPageURL.dll
                  R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
                  O1 - Hosts: ::1 localhost
                  O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
                  O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
                  O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
                  O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
                  O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
                  O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
                  O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
                  O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
                  O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
                  O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
                  O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                  O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
                  O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
                  O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
                  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
                  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
                  O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
                  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
                  O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
                  O4 - HKLM\..\Run: [SystrayORAHSS] "C:\Program Files\Orange\Systray\SystrayApp.exe"
                  O4 - HKLM\..\Run: [ORAHSSSessionManager] C:\Program Files\Orange\SessionManager\SessionManager.exe
                  O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
                  O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
                  O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RMTray.exe /QS
                  O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
                  O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
                  O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
                  O4 - HKCU\..\Run: [?????????] ??????????????e
                  O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
                  O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
                  O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
                  O4 - HKCU\..\Run: [wrkdoh] c:\users\acer\appdata\local\wrkdoh.exe wrkdoh
                  O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
                  O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')
                  O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')
                  O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')
                  O4 - Global Startup: Empowering Technology Launcher.lnk = ?
                  O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
                  O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
                  O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
                  O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
                  O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
                  O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
                  O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                  O13 - Gopher Prefix:
                  O15 - Trusted Zone: https://www.orange.fr/portail
                  O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
                  O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
                  O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
                  O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
                  O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
                  O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
                  O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
                  O23 - Service: eDSService.exe (eDataSecurity Service) - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
                  O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
                  O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
                  O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
                  O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
                  O23 - Service: France Telecom Routing Table Service (FTRTSVC) - France Telecom SA - C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTRTSVC\0\FTRTSVC.exe
                  O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
                  O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
                  O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
                  O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
                  O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
                  O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
                  O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
                  O23 - Service: Planificateur LiveUpdate automatique - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
                  O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
                  O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
                  O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
                  O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
                  0
                  1. ok y a plus d infections

                    resume moi tes autres problem
                    0
                3. Bien e seul problème que j'ai c'est le son que je n'arrive pas a lire sur les sites web
                  0
                  1. AS TU DU SON AVEC LE LECTEUR WINDOWS MEDIA PLAYER ??
                    0
                4. Oui j'arrive a lire de la musique.
                  0
                  1. je pense avoir trouver du moins j espere

                    par contre tu es sous internet explorer ou firefox ???
                    0
                  2. Je viens de verifier t es sous internet explorer

                    bon tu ouvres une page internet

                    en haut a droite tu clic sur outils

                    apres tu clic sur optios internet

                    apres tu clic sur l onglet avancé
                    dans mutimedia

                    tu regarde si lire les sons dans les pages web est bien coché

                    si il n est pas tu le coches eensuite tu clic sur appliquer

                    apres tu fermes la page web

                    tu en réouvre une autre et tu teste le son
                    0
                5. firefox
                  0
                  1. je viens d installer firefox

                    pour voir si y a des options pour le son et y en a aucune

                    je te conseil de desinstaller firefox et de repasser sous internet explorer

                    apres dis moi si t a du son
                    0
                6. mon navigateur par défaut est firefox, mais j'ai quand même fait les manipulations sur explorer et la case était bien cochée mais le son ne fonctionne toujours pas.
                  0
                  1. As tu fait le nettoyage avec Ccleaner ???
                    0
                    1. Oui nettoyage et le registre
                      0
                      1. Bon la j suis a cours d idée

                        je te propose d ouvrir une autre question
                        qui a pour intitulé plus de son sur firefox

                        d autres internaute prendrons le relais

                        desolé
                        0
                    2. Je ne pense pas que ce soit firefox le problème c'est que je n'ai de son sur aucun navigateur.
                      Merci pour l'aide que tu m'as apporter.
                      0
                      1. SINON Y A LA SOLUTION D INSTALLER LE PILOTE REALTEK
                        0
                      2. @cedric241Voila le lien pour telecharger le pilote

                        http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

                        tiens moi au courant
                        0
                    • 1
                    • 2