Insufficient memory ID = -108

Question

Hello,

Following this discussion (http://www.commentcamarche.net/forum/affich 4917095 barrette memoire comment la changer?appreciation=1&key=51e5ec7de00e761f5cf0490e54c776ac)
I put 2 GB in my iMac G5 and was able to start 3D work in Illustrator.
Unfortunately, after about 4 hours of work, the 3D elements stopped displaying and a window with the following message opened:

Unable to display the entire preview.
Insufficient memory.

ID = -108

I searched various forums, but I only found unanswered questions.

Can someone enlighten me?

Thanks in advance!

Mona

Configuration: Mac OS X Firefox 2.0.0.12

Anonymous user · Answer

Good evening,

Error -108 is indeed a memory RAM shortage error.
In this case, either the memory stick is not properly in place (not seated correctly in its slot), or it is defective.
You need to go to the Apple menu "About This Mac," then click on "More Info," and in the window that opens, click on "Memory," where you will find useful information to check if your memory stick is properly recognized.
For example, for my iMac G5 "non iSight": http://imagik.fr/view-rl/17617

Best regards

--

Sanspseudo - Francis
iMac G5 2ghz 2Go - OS 10.4.11

Mona · Answer

Memory slot: DIMMO BUILT-IN / Size: 512 MB / Type: Integrated / Speed: Integrated / Status: OK

For the second one (added):
Memory slot: DIMM1/J6700 / Size: 2 GB / Type: DDR2 SDRAM / Speed: PC2-4200U-444 / Status: OK

Does that seem normal to you?
What's strange is that I was able to work without any problem for several hours, whereas before it was impossible for me to do anything in 3D, which is proof that the stick has been somewhat recognized... right?

Anonymous user · Answer

Hello,

The problem must stem from the fact that your added memory stick is not quite the correct type.
According to our previous discussion, I believe your iMac is a G5 iSight, and you therefore have an original stick installed in a so-called "factory" slot, and this stick is as expected running at 533 MHz.
From what I see in your message above, you have installed a PC2-4200-444 stick in the slot available to you.
However, according to the MackTracker link and Apple Specs I shared with you, you can read that your Mac requires a stick of the type: 240 pin PC2-4200-533 DDR2 SDRAM.

The difference between 400 and 533 corresponds to the data transmission speed. You can install a faster stick; the Mac will then adjust to the maximum speed of the bus, but you should not install a stick slower than what is originally specified. What is likely happening with you is that with the two sticks being of different speeds, and the Mac continuing to operate at its normal speed, the added stick cannot keep up, and the Mac recognizes that there is indeed 2.5 GB installed. However, the added stick occasionally becomes unsynchronized when the normal speed is requested.

Try replacing this stick with another one rated at 533 MHz.
Look at this image, under the "memory" lines: http://imagik.fr/view-rl/17683

Best regards
--

Sanspseudo - Francis
iMac G5 2ghz 2Go - OS 10.4.11

Mona · Answer

I did ask the seller for a 533 MHz memory stick, I even went there with the technical specifications of my machine... It's crazy!

In any case, thank you for taking the time to inform me, I hope it's the last time I bother you ;-)

Best regards

Mona

Mona · Answer

Hello,

I bought a new RAM stick for my iMac G5 iSight since the discussion on February 18th, explicitly telling the seller that it needed to be clocked at 533 MHz this time.
After installation, when I check the memory specifications, the RAM stick is indeed no longer listed as PC2-4200-444, but as PC2-3200U-288... in short, still not 533... :-(
Is this RAM stick a bit more compatible than the previous one?

Thank you for your response

Best regards

Mona · Answer

The worst part is that it's not the same seller as the first time! I'm really starting to lose hope!

I didn't go back to Surcouf for the second stick, I went to a small shop run by Chinese people, on Daumesnil street. The seller almost thought I was an idiot when I asked him if he was sure it was the right one... I had even provided him with a paper with the specifications of the memory suitable for my machine, but like the seller at Surcouf, that wasn't enough!

Are competent sellers impossible to find!?

Anyway, thank you for your support ;-)

Mona

Mona · Answer

Hello Francis,

I went back to the seller -stick in hand- and he hurried to refund me...
I think the memory of his computer expert number from last week helped him when I told him that his stick wasn't compatible with my machine :-)

So, I'm going to follow your advice and order it online. I believe this is the end of my memory stick problems (phew!) and consequently the end of our discussion :-(

One last question: Can incompatible sticks damage the computer system?

Best regards

Mona

Anonymous user · Answer

Good evening Mona,

No, incompatible RAM sticks cannot damage the Mac or its components. (not that I know of, anyway...). But they can cause "Kernel Panic", which means severe crashes and prevent the Mac from functioning; that's already quite enough. Sometimes the issues are sneaky because the Mac seems to be working normally, and freezes, crashes, or other lags occur only under certain conditions, and one might not suspect a stick that has been installed for several weeks.
Better to avoid this kind of inconvenience. Your last provided stick would inevitably have caused problems from the beginning, as it was even less compatible than the first one that already troubled you.

I wish you a quick end to your problems... :-)

Best regards
--

Sanspseudo - Francis
iMac G5 2ghz 2Go - OS 10.4.11

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