ADVANCE BX-NMP711c & HPw19b

desir -  
 26seb -
Hello everyone,

This is the first time I'm sending a request for help. I've always found answers to my questions on the forum and I'm really and sincerely thankful to the people who take the time to respond to our questions.

Yesterday, I bought a multimedia case ADAVANCE combo BX-NMP711c. It vibrates a bit and makes a bit more noise than my XEROM case (which works fine). I installed a 500GB Samsung hard drive in this case and formatted it in FAT32. Everything works fine until I turn off my PC to watch a movie on my HP w19b screen (WIDE screen) that I connected with a VGA cable.

The screen displays: ATTENTION INPUT NOT SUPPORTED. (I don't have this problem with the XEROM). Yet I can see the ADVANCE interface behind this message which I can navigate without any problem. So I tested the ADVANCE case on another monitor (a flat screen TV that accepts VGA input). And there, nothing is displayed. It’s worse. I went back to the store where a technician tested the case by connecting it to a CRT monitor. And there, it works fine. So the case is not damaged. There is no function on the HPw19b that allows me to change the image refresh rate. I inquired about changing the firmware of the case but I prefer to wait before doing something stupid.

So in summary, all the video and audio outputs of the case (connecting with yellow, white, red cables to the TV) work except for the VGA output which doesn't work on flat screens. Has anyone had a similar problem? Are there any settings I need to change on my monitor or on my case? Do I have to resign myself to not using the VGA output? lol

Thanks to the site and the forum commentcamarche. Thanks to everyone for reading and see you soon!
Configuration: Windows XP Firefox 2.0.0.12 naked ADVANCE Combo BX-NMP711c case 500GB SAMSUNG hard drive XEROM multimedia case with 320GB hard drive that I will give to a friend HPw19b WIDE screen

17 réponses

bouddha
 
Hello
I have the same problem as you, my multimedia hard drive works on the computer but not on my TV. Is it a problem with the jumper being incorrectly positioned on my hard drive?
2
Didi
 
Hello everyone,

As the owner of this type of external multimedia player, I can no longer see my video files on the TV, but I can on the PC. The videos work, no problems.

Previously, I could play these files on the TV, but since transferring other files to the disk, the TV can no longer read or see them. I deleted these files after the transfer, realizing that it no longer worked, but now the TV mode tells me that there is nothing on the disk (the videos).

Could you help me get these videos back on the TV?

Thank you in advance.
2
teuung
 
Finally, I gave the enclosure to a friend because I couldn't turn it off whenever I wanted. The enclosure could read mp4, wma, and wmv. That was what made me hesitate to give it away. But well... I also remember that mp3s were played without any problem! I had created 2 partitions, formatted in FAT32. I could choose the partition I wanted to use from the menu.

I advise you to check the jumpers on your drive. Make sure your drive is working properly. You really wouldn't be lucky if your enclosure was defective when you bought it.
1
FrenchDutch
 
There's a firmware update available:
http://www.suza.fr/download/BX-NMP711C.rar
I don't know if the new firmware supports NTFS, but I am currently testing other issues.
There is no list of fixed problems in the rar. :-(

Fixed functions (that I discovered):
- Sound more or less, new maximum 16
- The next/previous buttons work now
- Faster playback after turning on

But no support for mp4 or x-264 :-(

(Sorry if my French is not good)
1
taferlolo
 
no, it doesn't work
0
speedklown
 
Hi. Mine won't format into less than 5 partitions of 100 GB max. It crashes explorer.exe as soon as I click the icon in the workstation. In SATA/NTFS (much better than IDE/...), no need to set it as 'slave' or 'master', the seller told me. The firmware is recommended, especially if you go over 400 GB/4 partitions, as the case may not be designed for more! So I need to repartition into 5 x 93 GB :-} There you go. Hoping this is useful to you, ...
http://www.suza.fr/download/BX-NMP711C.rar
1
Puce
 
Hello,
I bought this enclosure yesterday along with a 750GB hard drive. I formatted it to FAT32 using Fat32FormatterEN. It generated a single partition of 693GB, recognized by my PC (Shuttle under XP) and by the TV without any problem. However, the manual clearly states that the enclosure does not support hard drives larger than 400GB!
0
Didi
 
Hello everyone,

As the owner of this type of multimedia external player, I can no longer see my video files on the TV but can see them on the PC. The videos work fine, no problems.

Before, I could play these files on the TV, but since transferring other files to the disk, the TV mode can no longer read or see them. I deleted those files after the transfer seeing that it no longer worked, but now the TV mode tells me there is nothing left on the disk (the videos)

Could you help me to see these videos on the TV again?

Thank you in advance.
1
spy
 
I have exactly the same problem as you, Didi. Since a transfer, I can no longer watch my movies.
My hard drive is formatted in NTFS and it's 700 GB. Can I format a 700 GB hard drive that's completely full, or transfer my data??
Please, I need help!
0
bifman
 
Good evening

I have the same case but it doesn't recognize any MP3s or DivX5.

Do you have MSN?
0
bifman
 
Thank you, after all, I resolved my issue because I formatted in FAT32, accessed the hard drive properties --> Customize --> and for "Use this folder type as a template," I set all items since it was in Documents, and everything works perfectly.

Thank you.
0
wkmg Posted messages 1 Status Membre
 
Hello,

I have two hard drives; I managed to format one, but I can't find the second one in the Disk Management.

Do you have a solution?

Thank you in advance.
0
laazla
 
Good evening
for the ADVANCE BX-NMP711c casing
you need to format the hard drive as a logical drive:
control panel then administrative tools then computer management then disk management
and follow the instructions

good luck
0
bifman
 
Hi and thank you Laazla; I had everything sorted out, but it's nice of you.
See you!
0
totoalain
 
Monsieur, j'ai un boîtier ADVANCE BX-NMP711c avec un disque dur SATA Maxtor. Quand je lis un film vidéo, les images saccadent. Pouvez-vous me dire pourquoi cela fait ça ? Merci, salutations.
0
ben
 
Hi there!
As for me,
I have the exact same dock, but my computer doesn’t recognize it!
I don’t understand!
Can someone help me?
Thanks!
0
Giny
 
You go to the "computer" icon, then right-click "Manage", then "Disk Management". You should see your drive appear.

After that, I'm not sure, but I don't think it's too complicated!

See you!
0
nynaa
 
I have the same media player (the combo player), but my computer recognizes it very well; however, as soon as I connect it to my TV, it displays the blue advanced screen and "no hdd detected."
Has anyone ever experienced this problem?
0
bolofi
 
Pour qu'il n'affiche plus "no hdd detected", mettez le disque dur en master et montez-le en esclave.
0
hulk69330
 
Hello everyone. I downloaded the update for the combo bx-nmp711c and I would like to know how to install it on the media player and especially where, because we can't access the database of the case. Thank you in advance.
0
solaris
 
Connect the BX-NMP711C to the PC via USB.
In a partition formatted in FAT32 (primary partition), copy the .rom file.
Disconnect the BX-NMP711C from the PC.
Connect it to a television.
Enter the "SETUP" tab.
Go to the "FIRMWARE PAGE".
Scroll down to the "FIRMWARE UPGRADE" tab.
Press the "ENTER" button on the remote control.
A window will appear displaying the current Firmware version as well as the version to upgrade to.
A message will ask you to confirm your choice.
Press enter to proceed with the update or another button to exit.
0
pingomar > solaris
 
Hello,

I did not understand how to update the firmware of my BX-NMP711C.
My situation is as follows:
I have an unformatted SATA hard drive in this case that contains a number of movies.
I downloaded the update from the SUZA website.
The question is as follows:

How do we transfer this file from the PC to the device?

Thank you for shedding some light on this.
0
DomiM > solaris
 
Hello,

I've had the BX-NMP711C for 2 days
The first drive I tried, a 500 GB in NTFS, is recognized by the computer but not by the TV
The second one, a 40 GB reformatted to FAT32 under VISTA, is recognized in TV mode
I tried to update the firmware:
It shows the current version: AD.E8.09.05.SU
But no firmware detected on the drive
I did place the firmware.rom file from suza.fr in the root of my 2 partitions

What version do you have?
Maybe I have the latest one, which would explain why it doesn't find anything better on the drive.
0
picore
 
Hello,
I wanted to buy this enclosure but I have a few questions for the "happy" owners:
1) Does it work without a hard drive installed, just with a USB stick on which I will put movies and/or photos?
2) Does it have a loop playback function (for example, to play movies or photos from a folder in a loop)?

Thank you.
0
Puce
 
Hello Picore

There is indeed a loop play and slideshow function for photos.

However, I don't know about your first question, as I'm experiencing a problem with the USB host port. Whenever I plug in a USB stick or an external hard drive, the box freezes, and I have to reboot it. Does anyone else have the same problem? Is it a configuration issue? How can I fix it? Thank you for your help.
0
dans la galere
 
Please, I need help!!
I've been searching for the firmware for my media player bx-nmp3036 for 2 days without success!!
Can you help me??
0
dvd.k550i
 
I have two versions provided by the manufacturer, but when you update, nothing works afterward :(
0
audwey > dvd.k550i
 
Hello, I own a media player advance bx-nmp711c that was working relatively well until yesterday (apart from playing videos taken with my digital photo app). Anyway, yesterday I wanted to do the update available on the site suza.fr and since then, when I connect it to the TV, it gets stuck on the home menu. I'm desperate, does anyone have a solution?? Thank you!!
0
26seb
 
Hello, have you found a solution? Thank you in advance.
0
26seb
 
Why doesn't it work anymore after the update?
0
cyan
 
Hello everyone,
I have been the happy owner of a BX NMP711C for a few months now, everything was working great until the remote stopped functioning.
I bought another remote but it still doesn't work; apparently, it comes from the IR receiver of the remote on the drive. Has anyone experienced the same issue?
I can use the drive with the buttons on the front, but it is more than tedious.

Thank you for your replies
Cyan
0
totoalain
 
Il faut mettre votre disque dur en NTFS, c'est le format NTFS. Salutations.
0