Ethernet cable clipping issue

eloise22 -  
eloise22 Posted messages 2 Status Membre -
Hello,

Since I got internet, whenever I plug in the ethernet cable (provided by Free), it doesn't clip into the port of my laptop even though it clips very well into the box, which means I have to hold the cable plugged in to stay connected, and as soon as I move, the cable comes unplugged!!! Could it be that my laptop is defective?? In that case, would I have to send it back to the manufacturer?

Thank you for your help
Configuration: Windows Vista Internet Explorer 7.0

4 réponses

hinac Posted messages 851 Status Membre 95
 
Hi, I suggest you try with another network cable because those provided by the ISP are not of great quality (I've encountered this problem before).

@++
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eloise22 Posted messages 2 Status Membre
 
But in the case where it's not the cable, is it the port that will need to be changed? Is it possible to do this without sending it back to the manufacturer?
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ginga2 Posted messages 187 Status Membre 6
 
it costs 5 euros for an ethernet cable.....
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eloise22 Posted messages 2 Status Membre
 
That's not the question! I never said I didn't want to buy a new cable... I just wanted to know in case it wasn't the cable. I'm asking the question because I already tried plugging the other end of the cable into my PC and it didn't change anything, while on the Freebox side, it works well, the cable clips in properly.
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