Battery connected but not charging

Solved/Closed
jojo971 -  
 Tak -
Hello,

I just bought a HP PAVILION DV6000 laptop with Vista.

The problem is that I plug in the battery but it doesn't charge; it says plugged in, not charging.

I saw on a forum that someone had the same issue and that they updated the BIOS and now it works fine;

I've never done a BIOS update and I don't want to mess up my laptop.

I also don't want to return my laptop as it took me 2 months to receive it instead of one week.

Thank you for your tips and other advice.

Referring to this discussion

65 answers

sarah081298 Posted messages 4 Status Member
 
Here it is, I have a new cable because the other one was broken, so I have a new one. My battery is at 0% even if the cable is plugged in, it says: plugged in, not charging. When I remove the battery but the cable is still connected, nothing happens, but when I put the battery in and remove the cable, the computer turns off.
I can remove the battery, put it back in, but it doesn't change anything, it has to stay plugged in. Can you help me, please?
0
zapato
 
Uh, at the risk of asking a silly question... have you tried sending an SOS to your customer service? Lol Normally, they will have you do tests to identify the problem.
Among the solutions, there might be: changing both the charger AND the battery or even sending your computer to them (and possibly other options), but no worries, you just need to call them first to pinpoint the issue. :)

Good luck

See you later
0
hebus1664
 
Hi,
I had the same problem as you, battery on the laptop, power connected and it said "on AC power," but I couldn't change the battery.
I have a Dell Vostro 1720 running XP SP3, I tried connecting it with my girlfriend's Dell Studio 17 under Vista and it works.
So the problem is with the charger, not the battery (for me).
Good luck.
0
vypyr
 
Hello,

I have a Lenovo X201 Tablet and I had the same problem. The battery would charge up to 45% and then it would say "plugged in, not charging." I initially thought it was a configuration issue but that didn't help.
In the end, I updated the BIOS and since then, no more issues =)

OS: Windows 7
CPU: i7
0
pape
 
I have a problem where the battery indicates it's charged in 10 minutes, but conversely, it also indicates it's low in 10 minutes. Thank you for helping me.
0
annadulce
 
I had the same problem just after I bought a new battery. I took it out and put it back in 3 seconds, and it charged! Good luck =)
0
nini
 
Hello, I have the same problem, but there's a question that no one has asked: if it were just a battery issue, we could remove it and plug it into the outlet, but I haven't found an answer either because it's strange that we are required to have a battery. For me, logically, a battery is only needed to be without power.
0
yohandeblere
 
Hello, I have an HP Pavilion DV7 and it says plugged in, not charging. I've tried all your solutions but nothing works.
Thank you for your help.
0
Anonymous user
 
same!
0
Mike38
 
Same here!!!
0
sab
 
Same :((
0
Nico
 
Hello,

In my case, the problem was due to the charger being incompatible. By using a Dell charger, the issue was resolved immediately.
0
Loicia
 
Hello..
I need your help..
Last night I realized that the charger for my laptop (while plugged in) was no longer working; normally a light should illuminate when it's connected, but nothing. Now my laptop has run out of battery, so I can't turn it on, which is really frustrating. Do you have any way to get my charger to work again? Thanks in advance.
0
StelaLowe
 
I had the same problem with my HP Compaq 6710b running Windows 7, which I resolved:
- The first time, I just had to turn off the computer, remove the battery, and reinsert it.
- The second time, this didn't work, and I read here that the laptop only charges from 95%, so I unplugged the charger, went below that, and reinserted the charger, and it worked.
0
sativo
 
good thread, I removed the battery and put it back, it seems to be working.
0
zozo84 Posted messages 24 Status Member
 
Hello, I had the same problem but I solved it! Is there a battery icon on your computer (not on the desktop)?
0
Anonymous user
 
hello, I have the same problem, I did everything you said but nothing happens, what should I do? help me
0
lincinnu
 
should have bought a Mac...
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zozo84
 
too silly as a comment, thank you for taking the time to help those in difficulty.
You must really be someone very intelligent and proud of what you have written...
0
Abruti
 
contenu ?
0
Anonymous user
 
My HP Pavilion laptop has a problem; it stays charged at 0%. No matter how much I plug it in,

it says 0% available (plugged in, not charging). Please help me; I can't charge my laptop whether it's off or on; it has to stay plugged in, otherwise, it turns on. Please help. Thank you
in advance.
0
lombardi
 
Salut, I had the same problem and I unplugged my PC after turning off my device, of course, and I removed the battery... then I plugged it back in, turned it on, and put the battery back in, and the problem was resolved.
0
guy6666 Posted messages 198 Status Member 11
 
This comes from your computer's somewhat old battery. It is dead, so an immediate connection must be made at each startup. You then need to change the battery, which is quite expensive :'(.

Good luck everyone
0
Anonymous user
 
Hello my brother, first check if there is a light that comes on the charger, then check the output with a multimeter to see the voltage (as mentioned on the charger, the output voltage)
if the voltage is normal, the problem is with the PC (I hope it's not that) if it's under warranty, you need to return it to the seller.
0
tchoutch
 
I had the same issue with an Acer Aspire 7741ZG running Vista. Here is the solution that worked for me found on this forum

1. Turn off your computer normally (Start, Shut Down)
2. Remove the battery from the computer and unplug the charger.
3. Press and hold the power button for 20 to 25 seconds.
4. Reinsert your battery, then plug your charger back in.
5. Turn on your computer normally.
6. The problem is solved ;)

And there you go, the charging resumed... Luckily because there was only 4% left

Good luck to those who will also have the problem.
0
Mich
 
In battery mode, when managing power through the lid closure, do not set it to "do nothing" as it drains the battery.
0
Mich
 
I have an Acer Aspire 7250 for your information, and my battery works normally since I changed my power management through the cover.
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Geekerine
 
I had exactly the same problem! The solution? Just change the power cord, that’s it! For me, it worked right away!! :)
0
teuflatouf
 
Hello, I also had this message 'Plugged in, not charging' on a Dell Inspiron 1545 with the battery gradually dropping to 5%. From time to time, the power indicator on the laptop would change from 'white' when plugged in to 'orange' when on battery, which clearly indicated a loose connection in the power cable. By fiddling with 'the wire,' the connection would be restored, and the laptop would work on AC power, but it wasn't stable at all. After repeatedly trying by gently manipulating the cable 'the 15 cm before the plug,' nothing worked anymore, no more power from the AC and the battery was too weak to use the laptop. Without hesitation, I took a utility knife and carefully and neatly cut the black casing surrounding the three wires 'one blue, one brown of the same diameter and wider than the last black one which was thin'

one wire held, the others were cut but directly opposite each other in the casing, causing the loose connections. I stripped everything, tinned, and resoldered, reinforced the casing, and since then, no more loose connections, and my battery has charged to 100%, and everything is holding up well.

that's my final experience, I had tried 'BIOS resets' and other stuff before.
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