Réinitialisation du BIOS Fujitsu Solved/Closed

Question

Hello,

I own a Fujitsu Siemens Amilo XI-1526 laptop that currently has a BIOS problem.

I have previously experienced BIOS issues on desktop PCs, and the problem was easily resolved by removing the battery and looking for the jumper to reset the BIOS. However, the issue is much more difficult to identify this time because Fujitsu ensures that customers cannot do it themselves in order to guarantee profits from specialized maintenance:

http://www.presence-pc.com/forum/ppc/PCPortablesMiniPC/reset-bios-fujitsu-siemens-amilo-1536-sujet-12442-1.htm (no, the post is not mine ...)

I find this process a bit scandalous when the manipulation is known, simple, and should not be kept a secret.

So if by some extreme chance, someone has a workaround to avoid spending the price of another new laptop, I can possibly provide the motherboard reference (outrageously hidden behind a piece of tape !!, photos available!)

I send you my sincerest encouragement and thanks.

Nathos · Accepted Answer

Hi,

I suppose the solution to this long topic has finally arrived. After some research, I came across the blog of a person who developed an algorithm similar to the one used by FSI to find the password from the error code.

ULTIMATE SOLUTION

Go here: http://dogber1.blogspot.com/

In the table "Table of Reverse-Engineered BIOS Hashing Codes", look for your BIOS brand (in my case Phoenix, the PC being an Amilo pi 2530) and select the appropriate script based on your error format (in my case, my error code was 03882, so it was of the form 12345).

You can download the executable, and if it doesn't work, download the .py file and install Python version 2.6 available here: https://www.python.org/download/releases/2.6/ and run the script directly.

Enter your error code into the console and try different Master Passwords until you find the right one. Enjoy..

All credit goes to Dogbert's blog.

Voonett · Answer

Hello,   just a little clarification, this laptop is UNDER WARRANTY ...  Best regards

Voonett · Answer

Hello,   can someone help me please?

pronighter · Answer

Hello everyone,

I find myself with a problem apparently identical to that of VOONET, also on a FUJITSU SIEMENS AMILO XI 1526 (operating system XP SP2).

When I got back home (I had left the computer on), my girlfriend saw the message in my absence: "system disabled...".
She restarted the computer and I arrived at that moment.
At startup, I find myself on a black screen with a blue window and the message "Enter Password".

Strangely surprising since I didn't enter any password to secure the BIOS or even the Windows session.

I then try to enter the BIOS or the setup utility, nothing at all... the password appears first and does not allow me to intervene.
I randomly attempt to enter the passwords I usually use, and after 3 tries, I get the famous message "system disabled [03776]".

I browse a bit through forums including this one and apparently a similar problem has been encountered, and they recommend resetting the BIOS by removing the battery for half an hour or moving the jumper IP4 before repositioning everything and restarting...

I try the first method: nada... same problem.
Then the second: where could they have put this jumper???
Out of despair, I tried to reboot the system with my restoration CD: the password is requested before launching the CD...

If anyone on the web comes across this or if "VOONET" has found a solution: I would be more than grateful...
I can't even tell if it's a hardware or software issue, if I've caught some super virulent bug or if one of my girlfriend's two f***ing cats has tried for the third time to lie on the keyboard which in their eyes must look like a nice warm little mattress with comfortable shapes that fit their anatomy so well...

That said, given the malfunction, it would be surprising, unless it has some programming knowledge and blocked my system via the command prompt, which, I must say, seems unlikely, I can't see a solution.
Moreover, if the cat was indeed a programmer, first, I'm going to rush to ask it to pay its share of the rent, there’s no reason..., and second, I doubt it would agree to do the same trick in the other direction...

You will have understood, I am in complete Schwarz and it really doesn't help me to lose data by changing the hard drive (if it resolves the problem, which I am far from sure).
I have a month and a half of work on the hard drive that I really do not want to lose (I know, I should have backed up earlier: it's all the more sad that I wanted to do it this weekend but didn’t have the time... funny irony...)

Advice to experts whose skills will surely surpass mine (reasonable but humble, I tinker, but my patience for solving problems and my internet searches are not worth the knowledge of a computer technician or someone who knows their stuff regarding the back side of Windows).

HELP!!! THANK YOU SO MUCH IN ADVANCE TO ALL THOSE WHO CAN GET ME OUT OF THIS BAD PATCH OR CONTRIBUTE...

Denis (pronighter)

Blondin · Answer

Hi,

Did you remove the laptop battery when you took out the BIOS battery? If the battery is still connected, it can keep the BIOS powered up and therefore retain the data.

As for the jumper, generally speaking, it's not absolutely necessary as long as you remove the CMOS battery. But you never know... It should be located near the battery (CMOS) ;-). Otherwise, you can always take some photos just to have a look.

Of course, for this kind of brand product, the procedure is generally not standard. Try leaving it powered off for longer (battery + CMOS battery) like a day or a week... Or they may have used another type of memory that doesn't need to stay powered, and then... a return to the factory is necessary, but that's a sagwin method! Shame on them!

Have you already sent an email to Fujitsu to explain your problem?

See you!

voonett · Answer

I think I'm going to look for someone who knows Assembly to write directly to the EPROM...
I can't see any other way out, it's really unbelievable not to find a simple solution to this problem...
I'm having a hard time understanding why it's not covered by warranty, or why the risks aren't clearly stated
before doing the operation.

Thanks anyway to everyone

gump044 · Answer

Hello,

I am currently experiencing the same problem you had with your Fujitsu Siemens laptop

Let me explain:

I bought a Fujitsu Siemens Amilo Pi 1556 laptop in March 2007 that has always worked well.

But a few days ago, when I turned it on, the laptop asked me for a password (a blue rectangle: "Enter Password") immediately upon startup even though I have never set a password and I have never accessed the BIOS.

This password has therefore been set on its own.
Despite my searches on the Internet, I cannot find any solutions...
So if you have managed to find a solution since you posted this message, I would greatly appreciate it if you could share it with me because I don't know what to do anymore.

Thank you in advance.

pronighter · Answer

Hello everyone,

Here's the update regarding the BIOS password issue mentioned earlier in the forum (busy schedule followed by my forgetfulness in updating the post... I apologize for that...).

So, concerning this matter, and to respond to gump044, the problem has been resolved...

While browsing the web, I found on another forum the experiences of two posters who encountered similar problems to ours (unrequested BIOS password on FUJITSU SIEMENS, suddenly, for no apparent reason...)...

It was mentioned that they had contacted the mediation service at FUJITSU SIEMENS, which very quickly found a solution to their problem, sparing them from having to change the motherboard of their laptop as indicated by the after-sales service...
The post: http://www.presence-pc.com/forum/ppc/PCPortablesMiniPC/reset-bios-fujitsu-siemens-amilo-1536-sujet-12442-1.htm

I did the same...

Very quickly, a super efficient technician contacted me by phone and after I provided proof of ownership of my laptop, gave me an alphanumeric code that instantly unlocked my BIOS and restored my laptop to perfect working order.
I specify that no payment was requested.
I also specify that the solution found for the problem encountered on my laptop is not universal and may depend on the hardware and symptoms...
I add that in my case, the issue occurred without me programming a password for the BIOS or attempting in any way an overclocking, upgrading, or flashing of the BIOS.

The email: 'serviceman.belux@fujitsu-siemens.com'
The contact: Mr. BOUSSAM

Their response is quick, efficient, and, in my case, immediately resolved the problem.

For greater efficiency and speed, it may be helpful to attach the scanned copy of the purchase invoice of the laptop as well as a photo of the serial numbers located on the underside of the device to the email.

Don't hesitate to reference this forum by link to support the request, but apparently, in this service, they are really responsive and competent.
It's a shame that the customer service and out-of-warranty support provide incorrect information (mandatory motherboard change...), while the mediation service then does what's necessary when possible to resolve the issue...

To finish on a positive note, I would say that for those who have searched the web and found this forum, their issue may soon be resolved thanks to the mediation service of FUJITSU SIEMENS and especially to the very efficient Mr. BOUSSAM whom I thank again if he happens to come across this post one day.

Good luck to everyone...

pronighter

CASAboy · Answer

serviceman.belux@fujitsu-siemens.com is only for Belgian and Luxembourg clients
If you are French, you need to call the Helpdesk France +33 825 557557
serviceman.belux@fujitsu-siemens.com cannot assist you if you do not live in Belgium or Luxembourg. Moreover, it is a complaints email... no technical issues.

Mr. Boussam made an exception to answer a technical question. This is simply because the client was Belgian.

In short, if you live in France, there is no need to write to serviceman.belux@fujitsu-siemens.com
it is the Fujitsu-Siemens France service that you need to contact +33 825 557557

mokays · Answer

Hello; I lost my power on password my computer is an AMILO FUJITSU SIEMENS COMPUTER

tophe196 · Answer

Here is the password you requested:  t07fgxd  I hope it works for you Please keep me updated Good luck Best regards

Veriges · Answer

Hello, I just encountered a password problem on my Amilo 1848! This happened after a BIOS update. I can't start the laptop, blue screen with BIOS password :/
I've never set a BIOS password or anything else!!
Do you have any ideas?

Best regards.

aurely · Answer

Good evening....
I too encountered a similar problem to those mentioned everywhere... on my Fujitsu Siemens Amilo Xi2528.... a BIOS password was set without me requesting anything or doing anything... I contacted the F.S. service and there was nothing else they offered but to pay 119.90 euros..... thank you Fujitsu Siemens.... those who managed to get a free password are really lucky..... I tried everything... but nothing... one thing is for sure, my next PC will not be a Fujitsu Siemens because BRAVO to the customer service!!!! (some pay and others don't!!!!)

In any case, if anyone has a solution to propose, I'm open......
Thank you
Aurely

Veriges · Answer

Thank you Nathos for your links, but nothing works, the phone remains blocked. After trying the different codes (3 attempts), I always come back to the same point System Disabled 01169.

Any ideas?

Thank you

Friend has lost his BIOS password on Amilo Pi 1556 · Answer

Thank you Nathos for your links, but nothing works, the phone remains blocked. After trying the different codes (3 attempts), I always come back to the same point System Disabled 14505.

Veriges · Answer

Thank you for your contributions Gatope and Cm. But unfortunately, whether it’s the 2 codes or even generic, it comes down to the same conclusion: System Disabled 01169, after 3 attempts. I have indeed tried in both AZERTY and QWERTY keyboard situations.
I contacted Siemens, who even with proof of purchase, is asking me for the amount of 100 € + shipping costs, etc., for the repair of this.
I admit I am troubled by this situation! Having bought a laptop, which I do not own 100%, since a code blocks it after 2 and a half years, without me being the instigator.
Imagine the same problem with a vehicle or anything else paid at a high price.
I remain hopeful of finding a solution to this code; there is no question of paying for a repair for a lock code that should not exist.

Thank you and open to all solutions.

zakri · Answer

for all your password issues, please visit this site:  http://unlockalllaptopbios.blogspot.com/

tophe196 · Answer

Hello,

I also own a Fujitsu Siemens Amilo XI-1526 laptop that has exactly the same problem.
Upon startup, I find myself on a black screen with a blue window and the message "Enter Password."
I have never entered any password to secure the BIOS or even the Windows session.
The error code after entering 3 wrong passwords is: system disabled 10139

If anyone has a solution to my problem, I would greatly appreciate it if you could let me know because I don't know what to do anymore.
Thank you in advance.

Veriges · Answer

Hello, I am getting back to you to know if I am the only one with this code [System Disabled 01169]?.
I am reiterating my problem, namely that after 3 password attempts at the startup of my Amilo 1848 laptop, I get the message [System Disabled 01169].
Thank you for your attention.

pirafff · Answer

Hello everyone
following a BIOS flashing my machine no longer displays anything on the screen
the machine turns on, the hard drive is running fine but the BIOS doesn't beep at startup
machine Amilo Pro V3505
brand Fujitsu Siemens
BIOS Phoenix
my questions are
is it possible that I deleted the BIOS by flashing it?
does anyone know how to create a bootable CD for flashing or reinstalling the BIOS
could you give me the right flashing program
and the steps to follow
I am currently looking for jobs in C, this is my only tool for searching
thank you for your understanding

Réinitialisation du BIOS Fujitsu

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