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Message saying that my phone is compromised

help61 Posted messages 104 Registration date   Status Member Last intervention   -  
Winux01 Posted messages 330 Registration date   Status Member Last intervention   -
I’m sorry to hear about this. Here is a faithful translation of your message into English:

Hello, about a week ago a message appeared on my phone I don’t remember if it was the home screen, on the icons page. In the top right corner there was the image of the Anonymous hacker mask.

In the bottom window with the Google logo message: Your phone has been compromised! https://im.safelinka.c....I don’t see the rest. I did not click the link.

I returned to the previous page and closed my phone.

This message did not reappear.

I followed online instructions to see if my calls are being forwarded by typing *#21#

=> no number is displayed it says Conditional call forwarding

for voice, data, fax, sync SMS asynchronous PAD packets not forwarded

I click OK

But I read that spyware can be installed and that you need to go further.

Shortly before this message I received a lot of emails like ads, spam then it calmed down it never happened to me before, many pop-up windows opening, my battery heats up a lot when charging since the heatwave began.

It happens less now.

Should I perform other checks, if so which ones?

I no longer dare to make online purchases on my computer because there is two-factor authentication that I have to do on my phone where I would have to and I don’t dare to type the access code for my bank’s client area.

Fed up with all these scams.

Can you help me?

THANK YOU

5 answers

  1.
    Winux01 Posted messages 330 Registration date   Status Member Last intervention   25
     

    Hello,

    Messages coming from deceptive browser or app notifications should not be treated carelessly.

    What I see is that, like many people, you’re not comfortable with IT to know where it comes from, how to make the right decisions, and avoid traps.

    That said, this seems like phishing; otherwise they would have already emptied your account with a fake banking advisor over the phone, etc... account theft of email, info, documents, passwords, espionage with Pegasus, without the need to trigger an alert—alerts exist precisely to obtain information that the pirates do not have, because they have no control.

    Reset your browser or your phone if needed, if you have doubts, but beyond the browser, I don’t think you need to go so far as a reset.

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  2. help61 Posted messages 104 Registration date   Status Member Last intervention   47
     

    Thank you for your reply. I hope you’re right. It stressed me out a lot, I’m not young...

    How should I do to reset my browser?

    Something else: last night I was doing a search on Google and at one point I saw a message that basically said beware hacking could be searching passwords; it offered me two options, one of which is "return to a safe place." Of course in panic I clicked on "return to a safe place," I immediately turned off the phone thinking I had done something stupid.

    Should I change my email passwords?

    Your opinion?

    Thank you

    For me it’s completely creepy.

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    1. Winux01 Posted messages 330 Registration date   Status Member Last intervention   25
       

      All of this is configured in your browser settings and on your Android or iPhone.

      Know all the more that all the major groups like Google, Facebook, Apple, MS, etc. use default privacy settings close to espionage; you must always modify these settings to improve performance and avoid being tracked by intrusive advertising or phishing attempts. For example, under Android by default, every app you install can access all of your coordinates.

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  3. help61 Posted messages 104 Registration date   Status Member Last intervention   47
     

    thank you

    in short, what do I need to change in the settings?

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    1. Winux01 Posted messages 330 Registration date   Status Member Last intervention   25
       

      Notifications, you also have to report spam by SMS; no one can completely block them. You must be cautious and follow the advice your bank gives against phishing: do not click on links, hang up the phone if the so-called bank advisor is spoofed, and there are fake sites. Check directly yourself by contacting the services yourself, official site numbers.

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  4. help61 Posted messages 104 Registration date   Status Member Last intervention   47
     

    I still pay attention to all that, but sometimes we panic and react too quickly.

    Day before yesterday when I received a message about hacking, I clicked on "return to a safe place" — that's exactly what I shouldn’t have done, and I know it.

    I did a bit of housekeeping in the notifications; I’ll adjust them when I see them.

    There should be resources, tutorials that explain how to modify notification settings to stay protected but also for all apps. Does that exist anywhere?

    I’ll try to survive with the nostalgia of a softer era.

    Thanks for your help

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  6. Winux01 Posted messages 330 Registration date   Status Member Last intervention   25
     

    There are tutorials on YouTube, but not all of them are suitable for your case; I would at least need to know the operating system version or the model of your smartphone.

    It is usually shown at the end in your settings, with terms like "about".

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