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Sending messages with Thunderbird

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jeanclaude88 Posted messages 60 Registration date   Status Member Last intervention   -  
baladur13 Posted messages 47396 Registration date   Status Moderator Last intervention   -

Hello, I can no longer send a message from Thunderbird with my Orange address.

From Orange directly it works fine.

I tried to copy/paste the error message. Let me know if you can see it.

Thanks and have a good day everyone.

6 answers

  1.
    JY29200 Posted messages 254 Registration date   Status Member Last intervention   7
     

    "We should know that I don't have an ORANGE box, I just have an email address with them."

    An address not tied to a plan can be deleted without prenotice.

    Without a Box it is impossible to do anything.

    Forget this address

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  2. JY29200 Posted messages 254 Registration date   Status Member Last intervention   7
     

    Hello jeanclaude88

    We should give the rejection message in full.

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  3. Jake_27 Posted messages 3 Registration date   Status Member Last intervention  
     

    The error text isn’t visible in your message. Without it, it’s hard to understand what the problem is.

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  4. jeanclaude88 Posted messages 60 Registration date   Status Member Last intervention   5
     

    Hello, with a delay, here is the text of the error message (I’ll try to send it from the clipboard but I’m not sure it will work. Have a good day everyone.)

    The message failed to send.
    An error occurred while sending the email: SMTP server error. The server responded: opmta1mto14aub smtp.orange.fr wbUswbhrdw9Fc Service refused. Please try again later. Service refused, please try later. OFR105_103 [113].

    It worked!!

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  6. JY29200 Posted messages 254 Registration date   Status Member Last intervention   7
     

    @ jeanclaude88

    " service refusé" is characteristic of a sender considered a spammer:

    Too many emails, too often, to too many recipients.

    Change your IP

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    1. jeanclaude88 Posted messages 60 Registration date   Status Member Last intervention   5
       

      Hello and thank you for the reply, I doubt I send too many messages, 1 or 2 /day.

      And now I can’t even respond to my correspondents (except directly from the ORANGE mail).

      It should be noted that I don’t have an ORANGE box, I just have an email address with them.

      I also have a FREE mail (no box) on Thunderbird and no problem.

      It seems to me that at the end of July it was still working.

      My current ISP is SFR for 2 years.

      What should I do?

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      1. brucine Posted messages 25239 Registration date   Status Member Last intervention   4 181 > jeanclaude88 Posted messages 60 Registration date   Status Member Last intervention  
         

        Hello,

        We don’t know what the "orange mail" is that works, since you are no longer a client; going through the portal and Orange Webmail should no longer work since there is no account left. An Orange app may have been kept.

        Although in practice this may take longer, nothing obliges Orange to extend the use of its address for more than 6 months and in receive-only mode.

        In an email client like Thunderbird, Orange will censor sending if you use the SMTP through SFR because it isn’t theirs, and if you use Orange's SMTP they will continue to censor you because either SFR will refuse to deliver an address outside its domain, or Orange will refuse to do so from SFR servers.

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      2. jeanclaude88 Posted messages 60 Registration date   Status Member Last intervention   5 > brucine Posted messages 25239 Registration date   Status Member Last intervention  
         

        Good evening, I haven’t been a customer with FREE for about ten years and yet I still have a FREE email address accessible from FREE or from THUNDERBIRD.

        Same for ORANGE, I left SOSH a few years ago but I still have an ORANGE email address. I can access it from the Orange site or from Thunderbird.

        Moreover I do receive Orange mails on Thunderbird, but I cannot reply to them.

        Have a good evening everyone.

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      3. brucine Posted messages 25239 Registration date   Status Member Last intervention   4 181 > jeanclaude88 Posted messages 60 Registration date   Status Member Last intervention  
         

        Hello,

        This is precisely what I said.

        Apart from questions that may be related to SMTP, the deletion of this address is at Orange's sole discretion, and in this scenario the use of this address, in the first instance, can only be for receiving.

        There is, moreover, no logic in wanting to keep addresses for years that no longer correspond to the ISP's address; the famous 6 months I mentioned are intended to give the user time, based on the emails they receive, to inform their contacts about a change of address and to do so with those who have not used it during this period, which can be particularly important: providers and administrations, but also backup address for two-factor authentication.

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      4. brucine Posted messages 25239 Registration date   Status Member Last intervention   4 181 > brucine Posted messages 25239 Registration date   Status Member Last intervention  
         

        I forgot another Kiss Cool effect I experienced a few years ago when I migrated from Orange to SFR and which is fashionable right now.

        If a malefactor collects the address online and tries to access it by guessing successive passwords, Orange will automatically block unauthorized access attempts by blocking the password.

        Since we no longer have an Orange account and thus can't change it, the address becomes dead in an instant, unable to send or receive anything.

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