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TotalAV in my inbox like a mail message

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Jojoduhavre Posted messages 5 Registration date   Status Member Last intervention   -  
Jojoduhavre Posted messages 5 Registration date   Status Member Last intervention   -

Hello,

I have TotalAV in my mailbox. I can't delete it. No trash bin visible. In the square on the left, if I click it, TotalAV opens. How can I delete it? Thank you


4 answers

  1.
    Jojoduhavre Posted messages 5 Registration date   Status Member Last intervention   2
     
    TotalAV has reappeared when I click in the squares to the left of TotalAV or above; it opens the message to download supposed antivirus so that I download it. Which I did not do.
    2
  2. bazfile Posted messages 58529 Registration date   Status Moderator Last intervention   20 283
     
    Hello

    @Jojoduhavre

    StatusMember    .

    Uninstall TotalAV with UNINSTALR.

    If it fails, do the following:

    Download .

    Once downloaded save FRST to the desktop then right-click FRST and choose Run as administrator which gives this view:







    Wait for the message the tool is ready to operate to appear, then click Analyze.

    Attention, wait for messages saying the analysis is finished to appear.





    At the end of the analysis the two reports FRST and ADDITION will be on the desktop.







    Send FRST and ADDITION reports to https://pjjoint.malekal.com/ .

    Then attach the two links generated by https://pjjoint.malekal.com/ in your reply.

    For information:



    If opening FRST triggers a Microsoft Defender alert, do not worry; click on More information then Run anyway, see below.









    End of signature.
    1
  3. Jojoduhavre Posted messages 5 Registration date   Status Member Last intervention   2
     

    Hello

    I can't use FRST. A window opened telling me that the software was not 64-bit. Then the TotalAV email disappeared. So I clicked on resolved. I was too hopeful, it came back. I don't know what to do anymore. If you have another solution, thank you.

    0
    1. bazfile Posted messages 58529 Registration date   Status Moderator Last intervention   20 283
       

      @Jojoduhavre StatusMember .

      For FRST analysis you need to choose the 64-bit version.

      Click on the photo to enlarge.

      0
  4. Jojoduhavre Posted messages 5 Registration date   Status Member Last intervention   2
     

    hello.

    sorry, for the moment TotalAV does not appear in the emails. As soon as it appears I will take a screenshot and send it to you. The presence of this (email) is more bothersome than anything. I don’t know in the long term what it might do. Thank you for following up with me.

    0