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How to turn on a Kobo e-reader

neoplan Posted messages 401 Registration date   Status Member Last intervention   -  
neoplan Posted messages 401 Registration date   Status Member Last intervention   -

Hello

Unable to turn on my Kobo e-reader, screen shows off. Thank you to anyone who answers

4 answers

  1.
    baladur13 Posted messages 47349 Registration date   Status Moderator Last intervention   14 399
     

    Hello,

    See https://help.kobo.com/hc/fr/articles/360017477434-Allumez-et-%C3%A9teignez-votre-liseuse-Kobo

    Very hard to catch a black cat in a dark room.
    Especially when it isn’t there...

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    1. neoplan Posted messages 401 Registration date   Status Member Last intervention   13
       

      hello

      it doesn't unlock it for her, I'll try on their site!

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      1. baladur13 Posted messages 47349 Registration date   Status Moderator Last intervention   14 399 > neoplan Posted messages 401 Registration date   Status Member Last intervention  
         

        If the display is "Off", it means you had turned it on. But then holding the power button pressed for too long causes it to shut down.

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  2. neoplan Posted messages 401 Registration date   Status Member Last intervention   13
     

    Actually I thought I had lost it during my move, I turn it off after every use and it’s stuck on off but the screen lights up!

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    1. baladur13 Posted messages 47349 Registration date   Status Moderator Last intervention   14 399
       

      Power supply connector that sticks ????

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  3. neoplan Posted messages 401 Registration date   Status Member Last intervention   13
     

    I don’t know normally when it worked well I used to turn it on by sliding an orange button on the side and now I can turn on the screen and turn it off with this button: I also have a black button on the top left of the orange button but no reaction? When I connect it to the computer there is no reaction?

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  4. baladur13 Posted messages 47349 Registration date   Status Moderator Last intervention   14 399
     

    It could also be that the battery is "sick" too weak to be able to provide the energy needed. Prolonged storage without use or recharge is not very favorable.

    Very difficult to catch a black cat in a dark room.
    Especially when it isn’t there...

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    1. neoplan Posted messages 401 Registration date   Status Member Last intervention   13
       

      Hello

      yes, it has been unused for a long time, so what should I do? I called customer service and the woman who answered me kindly sent me an email with the steps to follow. I should note that I never connected it to the internet; I downloaded books via Calibre from a site in Quebec. they are easier to read than to listen to!

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