On my Samsung Galaxy S20 - virus message

GuepardHeroique20 Posted messages 2 Registration date   Status Member Last intervention   -  
GuepardHeroique20 Posted messages 2 Registration date   Status Member Last intervention   -

Hello,

I receive this kind of message: Your Google Play account has been suspended because it violates our rules, they have detected 61 viruses attacking your system. Would you like a free cleanup? or also Your account will be disabled in 3 minutes, Google indicates that after visiting an adult site (which I have never been to) your device has detected 36 viruses. It gives me a solution in 3 steps that I do not follow. Has my phone been hacked?

2 answers

  1. Pierr10 Posted messages 13830 Registration date   Status Moderator Last intervention   5 840
     

    Hello,

    Start with something simple:

    Go to the smartphone settings and clear the browser cache:

    for example:
    Settings > Apps > Chrome > Storage > Clear cache

    Then restart the smartphone.


    What one understands well is clearly stated,
    And the words to say it come easily.
    (Boileau)

    0
    1. GuepardHeroique20 Posted messages 2 Registration date   Status Member Last intervention  
       

      Hello,

      I have just made your proposal, let's hope it will be finished.

      Thank you and have a good day.

      0