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Call forwarding with Free

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mikel831 Posted messages 237 Registration date   Status Member Last intervention   -  
Pierr10 Posted messages 13833 Registration date   Status Moderator Last intervention   -

Hello,
Accessing Free's websites has become a real maze for old gentlemen of 80 years: it's a jungle....
I have a Freebox and I want to forward phone calls from one number (Free subscription) to another number (also a Free subscription).
How do I proceed???


6 answers

  1.
    Chipie13200 Posted messages 317 Registration date   Status Member Last intervention   51
     

    Hello,

    Log into your Freebox account, click on "phone" on the left, then on "manage my telephone services" and you will find the different transfer options.

    1
    1. mikel831 Posted messages 237 Registration date   Status Member Last intervention   19
       

      Thank you for your reply!
      The problem is that I don't know which exact URL to use to get to the page you're giving me... Can you specify this URL for me?

      1
      1. _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135 > mikel831 Posted messages 237 Registration date   Status Member Last intervention  
         

        Hello,

        Use this link: https://subscribe.free.fr/login/

        You will arrive here:

        Then enter your username and password

        You should then see the screen indicated by Chipie13200

        Ritchi

        1
      2. mikel831 Posted messages 237 Registration date   Status Member Last intervention   19 > _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention  
         

        What is my identifier? If I enter my email address, I end up on this very bare page:

        Is there no "phone" menu???

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      3. _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135 > mikel831 Posted messages 237 Registration date   Status Member Last intervention  
         

        click on "Home"

        1
      4. mikel831 Posted messages 237 Registration date   Status Member Last intervention   19 > _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention  
         

        If I click on "Home," nothing happens ...

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  2. _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
     

    Hello,

    You used your Free email address to log in, so it's normal to end up on the page you shared: it's the one for your Free email service.

    You need to use your phone number (and the associated password) to log in to your internet account page.

    Ritchi

    1
  3. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     

    Hi,

    are these mobile or landline numbers?

    for mobile, I go to this page click here (I have the €2 plan)

    if it's indeed in the subscriber area that you want to connect, you can click on "you have forgotten your password" on this page click here

    also look at this page to find your Freebox identifier click here

    PS: I think it’s the landline number that you need to enter along with the postal code for password recovery click here

    Talk soon,

    1
    1. mikel831 Posted messages 237 Registration date   Status Member Last intervention   19
       

      I tried your link, it works, but I'm being asked for a confirmation code sent via SMS to my broken phone: it's UBUESQUE...
      WE ARE IN A DEHUMANIZED MAD SOCIETY GRRRRRRRRRRRRR

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      1. fou > mikel831 Posted messages 237 Registration date   Status Member Last intervention  
         

        You can reach a human advisor at 3244 or in a Free store.

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  4. Pierr10 Posted messages 13833 Registration date   Status Moderator Last intervention   5 842
     

    Hello,

    This discussion is becoming increasingly confusing because we don't know what you are talking about, nor what exactly you want to do.

    * The Freebox manages landline phone lines (with a prefix of 09 or with the old France Télécom line number, when it existed).

    * The numbers starting with 06 are mobile numbers managed by Free Mobile.

    What do you want to do? Redirect a call received on the landline to your smartphone?

    -----------------------------------------------------

    A little reminder regarding account management:

    1) For the Freebox: go to https://portail.free.fr/
    username starting with fbx (it's on the invoice) and password provided by Free during registration (unless you changed it)

    2) For the mobile line: go to https://mobile.free.fr/
    Username: 8-digit number present on the invoice and password provided by Free (if you haven't changed it)

    ---------------------------

    There's no need to get upset and write in capital letters! Please explain calmly what you want to do, and we should be able to help you.

    What we understand well is clearly expressed,
    And the words to say it come easily.
    (Boileau)

    1
  6. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     

    hi

    it’s on this page click here in the subscriber area

    @+

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  7. mikel831 Posted messages 237 Registration date   Status Member Last intervention   19
     

    If I enter my number 066054xxxx, I don't know the password because I never performed this action! So I go to "password recovery" with this number and my postal code: response "Login or postal code incorrect" ....

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