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Most Reliable Smartphones According to a Study

LaRedaction Posted messages 876 Registration date   Status Administrator Last intervention   -  
brucine Posted messages 25197 Registration date   Status Member Last intervention   -
macrovector - Freepik
A recent study conducted with 1,300 smartphone owners revealed some interesting results. Apparently, the most expensive smartphones are not necessarily the most reliable. Surprisingly, Chinese brands dominate the reliability rankings, with Xiaomi at the top. An interesting contrast: Google, despite being last in reliability, is the number one in user satisfaction. The issue of reliability seems less important to users than the overall satisfaction related to performance. What do you think, dear users? Does the origin of your smartphone affect your user experience?
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    Patrickf64 Posted messages 59 Registration date   Status Member Last intervention   19
     

    It doesn't tell us much more, it would have been interesting to do a comparison by model of the best-selling brands... for example, I had a Huawei Nova 5T that I kept for six years and still works very well, I switched to a Xiaomi 14 Pro 12/512 which works very well once the junk is removed and benefiting from Android 15 with an elephant's memory...

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    1. brucine Posted messages 25197 Registration date   Status Member Last intervention   4 174
       

      In any case, including the laboratory tests from 60 million consumers, are often reported as biased because not everything can be tested and the criteria can be questionable.

      Here, it's worse because it is only a survey whose methodology is unknown and which reports users' impressions (rising sun) without knowing the duration of ownership of the device or the causes of failures, the most common being drop or forced immersion where despite everything some will blame the phone, not to mention, for example, software-related issues (viruses, haphazard rooting, expired Android updates...).

      It seems impossible to objectively test reliability whether it is like here, at random, or by targeting all models of a particular brand.

      Of course, one must also consider consumerism, a very large proportion of users only keep a phone for 2 or 3 years (fashion effect, trade-in offers on credit...), such a duration leaves less time for failures to manifest, and as long as one does not buy low-end No Name products, failures are still rare during this time regardless of the model.

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