Insufficient bandwidth for freeboxTV
Solved/Closed
amateur
-
Becka -
Becka -
Hello,
I had to connect my Freebox V' to a phone socket that is very far away. So, I used a 25-meter RJ11 cable. Internet and the phone are working fine, but I don't have enough for the Freebox TV.
Is there any other solution?
Thank you
amateur
I had to connect my Freebox V' to a phone socket that is very far away. So, I used a 25-meter RJ11 cable. Internet and the phone are working fine, but I don't have enough for the Freebox TV.
Is there any other solution?
Thank you
amateur
Configuration: Windows XP Firefox 2.0.0.7
17 réponses
Hello,
to solve this issue of insufficient bandwidth with Free (for those with the FREEBOX REVOLUTION, also known as V6)
in the settings (on the TV) press the red FREE button on the remote control, this will show you the interface on the TV, of course, with the left arrow on the remote control, scroll left until you reach SETTINGS, it will be on the TELEVISION option, click OK on the remote control, then with the down arrow on the remote control, scroll down and click on SOURCE PREFERENCES, this will be set to AUTO, click OK on the remote and set it to ADSL. Exit with the red arrow on the remote and return to FREEBOX TV which is located in the TELEVISION section, click OK and voilà, everything will work like before... IT'S FREE = THAT'S HOW IT IS.
to solve this issue of insufficient bandwidth with Free (for those with the FREEBOX REVOLUTION, also known as V6)
in the settings (on the TV) press the red FREE button on the remote control, this will show you the interface on the TV, of course, with the left arrow on the remote control, scroll left until you reach SETTINGS, it will be on the TELEVISION option, click OK on the remote control, then with the down arrow on the remote control, scroll down and click on SOURCE PREFERENCES, this will be set to AUTO, click OK on the remote and set it to ADSL. Exit with the red arrow on the remote and return to FREEBOX TV which is located in the TELEVISION section, click OK and voilà, everything will work like before... IT'S FREE = THAT'S HOW IT IS.
I received my Freebox V6 and the TV was working fine for two months, then suddenly I got this message: insufficient bandwidth! and no more TV.
However, the color of the plugs was still green.
I resolved this problem by unplugging both plugs and plugging them back in at the same time. Then I immediately pressed both buttons on the plugs (green color) simultaneously for 60 seconds, which caused a red color on the plugs.
I then restarted the Freebox and still had a red color on the plugs.
I then pressed both buttons simultaneously for two to three seconds and the green color returned along with the TV and high speed internet.
However, the color of the plugs was still green.
I resolved this problem by unplugging both plugs and plugging them back in at the same time. Then I immediately pressed both buttons on the plugs (green color) simultaneously for 60 seconds, which caused a red color on the plugs.
I then restarted the Freebox and still had a red color on the plugs.
I then pressed both buttons simultaneously for two to three seconds and the green color returned along with the TV and high speed internet.
I had the problem, simply I am too far from the transmitter and Free has confirmed to me that I cannot receive TV because of insufficient bandwidth.
Have a good evening.
Have a good evening.
Hello
The best thing to do is to set all the channels to HD, the picture is better.....
With the remote, click on FREE, use the arrows to go to SETTINGS, then to TELEVISION and click on OK.....VIDEO QUALITY, click on OK and there you set it to HD...... if you have a channel that doesn't work due to insufficient bandwidth, click on the green button on the remote, then click on VIDEO QUALITY, then on LOW BANDWIDTH and OK....
The best thing to do is to set all the channels to HD, the picture is better.....
With the remote, click on FREE, use the arrows to go to SETTINGS, then to TELEVISION and click on OK.....VIDEO QUALITY, click on OK and there you set it to HD...... if you have a channel that doesn't work due to insufficient bandwidth, click on the green button on the remote, then click on VIDEO QUALITY, then on LOW BANDWIDTH and OK....
Remove the capacitor either from your wall socket or from the incoming line box in your garage (for me, it was there and not in the sockets of the house), last tip because after doing this it still didn’t work for me. Remove the ADSL filter from the telephone socket provided with the box or buy a socket without an ADSL filter (I used an old socket I had to avoid tampering with the provided socket). AND SINCE THEN IT WORKS, HD RECEPTION PERFECT!!!!!!!
The ADSL filter is useless when you are on total unbundling.
The ADSL filter is useless when you are on total unbundling.
For those with insufficient bandwidth, you need to delete all the programs you have recorded. It works very, very well for me and I have everything in HD, etc. There you go.
I had the same problem, I went into the settings on the TV with the Freebox V6 and clicked on television, then in video quality changed to low bandwidth, then pressed ok and went back to Freebox TV, I have all the channels but not in HD.
Yet for a year I never had any problems.
Yet for a year I never had any problems.
Me too, insufficient bandwidth!!!! No TV for several days!!!!
Last year I had the same problem.
A Free technician came and didn't find anything, then a France Telecom technician who also found nothing!!!!!!
Finally, I ended up with a third appointment scheduled (as if I had nothing better to do than wait for technicians!!!) with a Free technician and a France Telecom technician...
Result: in less than 5 minutes they found that there was a defective France Telecom cable!!!!!!!
So much time wasted when the problem was identified in 5 minutes!!!!
Last year I had the same problem.
A Free technician came and didn't find anything, then a France Telecom technician who also found nothing!!!!!!
Finally, I ended up with a third appointment scheduled (as if I had nothing better to do than wait for technicians!!!) with a Free technician and a France Telecom technician...
Result: in less than 5 minutes they found that there was a defective France Telecom cable!!!!!!!
So much time wasted when the problem was identified in 5 minutes!!!!
You need to go to the website
http://www.eligibilite-adsl.com/
then enter your landline phone number (the one from France Télécom) and you will see the signal that France Telecom has given you; then you will understand why your signal is weak.
http://www.eligibilite-adsl.com/
then enter your landline phone number (the one from France Télécom) and you will see the signal that France Telecom has given you; then you will understand why your signal is weak.
Bof! The classic trick of removing the tag is typical, the phone line being too long is also common, but having too many power strips on the PC/box/TV setup is less known. The antivirus/firewall "SUPER efficient" also takes up bandwidth.
In any case, over 1500 m (22 dB attenuation) from the standard, 4 mm cable, ADSL TV... don't expect 20,000 kbps in download speeds.
In any case, over 1500 m (22 dB attenuation) from the standard, 4 mm cable, ADSL TV... don't expect 20,000 kbps in download speeds.
Same problem with the bandwidth for two weeks, I've tried everything and nothing works, I'm lost, what should I do?
Statistics
Downstream
Upstream
ATM throughput
2591 kbit/s (more than 7000 before)
1022 kbit/s
Attenuation
51 dB
52 dB
Noise margin
5 dB
9 dB
FEC
98477
15
HEC
0
0
CRC
0
0
ES
0
0
SES
0
0
Nitro mode
Enabled
Enabled
PhyR mode
Enabled
Disabled
rxmt
23762
0
rxmt_corr
0
0
rxmt_uncorr
0
Statistics
Downstream
Upstream
ATM throughput
2591 kbit/s (more than 7000 before)
1022 kbit/s
Attenuation
51 dB
52 dB
Noise margin
5 dB
9 dB
FEC
98477
15
HEC
0
0
CRC
0
0
ES
0
0
SES
0
0
Nitro mode
Enabled
Enabled
PhyR mode
Enabled
Disabled
rxmt
23762
0
rxmt_corr
0
0
rxmt_uncorr
0
Same, insufficient bandwidth for the TV.
I changed the ADSL phone cable, changed the phone socket, removed the capacitor from the phone box in the garage,
changed the ping settings, connected the two boxes via Ethernet instead of using the powerline adapters, turned off the two PCs that were running, rebooted both boxes at least 1000 times.
Still insufficient bandwidth: error 101
Waiting for the Free technician on Thursday, June 14.
I changed the ADSL phone cable, changed the phone socket, removed the capacitor from the phone box in the garage,
changed the ping settings, connected the two boxes via Ethernet instead of using the powerline adapters, turned off the two PCs that were running, rebooted both boxes at least 1000 times.
Still insufficient bandwidth: error 101
Waiting for the Free technician on Thursday, June 14.
Hello everyone,
I have a problem with my Freebox TV. Indeed, the TNT channels work perfectly, but as soon as I want to access Freebox TV or Canal+ or Canalsat, it says insufficient bandwidth. Internet and phone are working fine; it's just the TV that is blocked... and I find that paying for channels that we can't watch is becoming a bit frustrating.
If anyone has a solution or has found the cause of the problem, please send me the information.
Best regards
I have a problem with my Freebox TV. Indeed, the TNT channels work perfectly, but as soon as I want to access Freebox TV or Canal+ or Canalsat, it says insufficient bandwidth. Internet and phone are working fine; it's just the TV that is blocked... and I find that paying for channels that we can't watch is becoming a bit frustrating.
If anyone has a solution or has found the cause of the problem, please send me the information.
Best regards
Hello everyone, I may have the solution to your problem for those who have insufficient bandwidth. Don't believe the nonsense about "it's the cables, you need to remove the power strip..."
I called Free's customer service, explained my issue, and they immediately found a solution. They sent a technician within 24 hours
My problem was due to the age of my telephone socket (a few burnt terminals). He changed the socket and voila! I went from 0.2 Mbps to 13 Mbps. So my bandwidth issue was due to a faulty socket. Furthermore, the technician was free, quick, and very friendly. He explained a lot about the Freebox and Freebox TV, the functions, applications, usage tips... a very good technical service. I don't regret subscribing
Have a great day everyone
Best regards: Dam
I called Free's customer service, explained my issue, and they immediately found a solution. They sent a technician within 24 hours
My problem was due to the age of my telephone socket (a few burnt terminals). He changed the socket and voila! I went from 0.2 Mbps to 13 Mbps. So my bandwidth issue was due to a faulty socket. Furthermore, the technician was free, quick, and very friendly. He explained a lot about the Freebox and Freebox TV, the functions, applications, usage tips... a very good technical service. I don't regret subscribing
Have a great day everyone
Best regards: Dam
Hello,
As for me, I also have a low bandwidth issue; I'm running at 0.3K/BT, and despite the intervention of the free technician, nothing has changed.
Free also had a France Telecom technician check the lines, and there was nothing to report; Free's conclusion is that they cannot do anything to improve the speed.
I had already done everything beforehand, removed the capacitor, changed the phone socket, changed the ADSL filter, but nothing works; the problem remains the same, still a very low speed!!!
As for me, I also have a low bandwidth issue; I'm running at 0.3K/BT, and despite the intervention of the free technician, nothing has changed.
Free also had a France Telecom technician check the lines, and there was nothing to report; Free's conclusion is that they cannot do anything to improve the speed.
I had already done everything beforehand, removed the capacitor, changed the phone socket, changed the ADSL filter, but nothing works; the problem remains the same, still a very low speed!!!
I've been with FREE for 3 years. My installation is correct according to FREE's installation diagram.
For 3 years, my speed has been variable from 2 to 5 Mb/s, making it impossible to watch TV properly, especially Canal.
In conclusion, my loss/unstable speed was simply due to a France Télécom capacitor in my original telephone installation.
After removing the capacitor, my installation is stable, I just gained in speed to 8 Mb/s, so no more problems!!!!!
It's a pity that in the Free installation note, there is no warning passage!
(My location Strasbourg, Dept 67