View original (French)

Access Outlook mailbox

Solved
Bernard8306 Posted messages 23 Registration date   Status Member Last intervention   -  
 Bernard8306 -

Hello, since yesterday I have been unable to access my Outlook email box on my desktop PC, the login and password are correct because I can log in with my mobile phone.

My wife is also able to connect with her desktop PC.

Something is blocking me but I can't figure it out, does anyone have any ideas please? Thank you

Regards

5 answers

  1.
    MPMP10 Posted messages 47331 Registration date   Status Member Last intervention   18 957
     

    Hello,

    29/10/25 (7:30 PM) A failure at Microsoft is impacting several services including Outlook email.

    13 Reports (<24h)

    https://www.totalbug.com/outlook/

    User reports indicate possible issues with Microsoft Outlook.

     https://downdetector.fr/statut/outlook/

    See here by clearing the cache in your browser.

    https://kinsta.com/fr/blog/comment-effacer-cache-navigateur/

    You can also test in private browsing mode with your browser (or try with another browser as well…) to rule out any issues related to cache or browser extensions.

    Also check by disabling extensions (ad blocker or others…) in your browser.

    https://www.justgeek.fr/outlook-verifier-panne-microsoft-140126/

    0
  2. Bernard8306 Posted messages 23 Registration date   Status Member Last intervention  
     

    Hello and thank you for your response, but how is it that it's only happening on my desktop PC, and not on my mobile phone and my wife's desktop PC? Thank you.

    Sincerely,

    0
  4. Bernard8306
     

    Hello, everything was fine last night.

    This morning I can't open my Hotmail inbox.....

    Best regards

    0
    1. MPMP10 Posted messages 47331 Registration date   Status Member Last intervention   18 957
       

      Hello,

      There’s nothing we can do here, it’s up to Microsoft to take the necessary steps.

      0
  6. Bernard8306
     

    Hello, having done nothing on my PC from one day to the next, I also think it comes from them.

    Thank you, regards.

    0