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Play Store purchases blocked with Family Link

eaumer69 -  
 eaumer69 -

Hello,

I can't buy a Play Store game for my daughter's tablet, for which I am the Family Link supervisor (grr); I have disabled purchase approval requests, but Google keeps asking me. If I approve, I am prompted for a payment from my computer, but it doesn't go through. "Unable to complete your purchase. You cannot make purchases for other people at this time." No issues with the bank account.

It's impossible to disable supervision, even by changing the age. It's driving me crazy.

jojo


1 answer

  1.
    Panth33ra Posted messages 23290 Registration date   Status Member Last intervention   Ambassador 2 374
     

    Hello,

    To unlock purchases on the Play Store with Family Link, adjust the purchase permissions in the Family Link or Play Store app by selecting the desired approval type (e.g., Only paid content or Never).

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    1. eaumer69
       

      yes, that's what I did, I selected never, I had set the paid content, it was blocking. With never, it blocks too.

      thank you for your response

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