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How to get rid of the msn.com page

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Capdec Posted messages 389 Registration date   Status Member Last intervention   -  
MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   -

Hello,

For several weeks, I have been trying in vain to get rid of an unwanted pop-up from an unknown source to me, which turns out to be from msn.com.

Can you help me?

19 answers

  1.
    MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    Oh okay, I'll check that tomorrow, I'm leaving for work now.

    Do you have the weather widget in the taskbar?

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  2. Capdec Posted messages 389 Registration date   Status Member Last intervention   2
     

    Hello,

    I finally disabled the widget in question and since then... nothing. It's been about an hour and still no sign of MSN. I hope that's it, otherwise I'll continue to follow your troubleshooting instructions with FRST.

    Thank you very much for your support and for finding this "little oddity" in Windows.

    Take care and maybe see you next time,

    Capdec

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  3. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    Hello,

    To see, do what is indicated => HERE <=

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  6. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_ @Capdec StatusMember

    --> Copy what is here https://textup.fr/878657Yq from start:: to end:: (without pasting it anywhere)

    --> Open FRST (or FRST64) as an administrator and click on Fix
    If FRST seems to freeze or is not responding, let it run

    --> The PC will ask to restart, accept it

    --> A fixlog file is created in the same location as FRST, post it like the other reports

    --> Let me know if you still have the problem.

    Security contributor.

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  8. Capdec Posted messages 389 Registration date   Status Member Last intervention   2
     

    I just woke up from sleep mode and the MSN.COM page has reappeared!

    Help!

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  9. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    Could you take a screenshot so that I can see the problem?

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  10. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    Could you take a screenshot so that I can see the problem?

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  12. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    I presume it’s Firefox?

    Copy and paste about:preferences#home in the address bar and hit enter

    Check what is indicated under "Home page and new windows" and "New tabs"

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  14. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    Useless, it is not linked to a browser, it's more complex than that

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  16. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    OK, try this:

    Windows key => Settings => Personalization => Lock screen.

    Under "choose an app," click on the cross and select "None."

    Do the same for "Choose apps" if you have icons.

    Restart the PC and see what happens.

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  17. Capdec Posted messages 389 Registration date   Status Member Last intervention   2
     

    I am on Windows 11 and I couldn't find "Choose an app" or "Choose apps"...

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  18. Capdec Posted messages 389 Registration date   Status Member Last intervention   2
     

    No, no weather widget.

    Good luck!

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  19. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    For Win11, it's almost the same:

    Windows button => Settings => Personalization => Lock screen.

    If Widget is enabled, disable it and see what happens.

    *******

    If it's the same, open FRST in administrator mode (right-click) then copy and paste:

    SearchAll: msn.com in the FRST search box.

    Click on "Search files" and let the tool work.

    A text file is created, post it like the others

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  20. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    Perfect. It's certainly since an update.

    If everything is OK:

    To automatically delete all files/folders created by FRST and the tool itself, rename FRST/FRST64.exe to uninstall.exe and run it.

    The procedure requires a restart.

    See you later on CCM.

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