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Become the holder of the bug line!

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Proumzy81 Posted messages 1 Status Member -  
MPMP10 Posted messages 47361 Registration date   Status Member Last intervention   -

Hello,

It's been a week since I contacted Free to detach my line from another number and become the holder of my line. The technician explained how to proceed and warned me that there was a bug at Free and that they were working on it.

The request is stuck at the moment of entering the code received by email. I wanted to know the status of the repair and if anyone had a solution?

Thank you and have a great rest of the day.


1 answer

  1.
    MPMP10 Posted messages 47361 Registration date   Status Member Last intervention   18 968
     

    Good evening,

    You are mistaken about the recipient, free.fr is not here!

    As for knowing the status of the repair, you need to discuss that with Free and the technician in question. You are on a forum here and we are not in a position to know that!

     The request is blocked at the time of entering the code received by email

    This is likely related to the bug in question and we can't do anything about it here either!

    The solution is to wait for the bug in question to be fixed by Free.

    https://www.free.fr/freebox/informations/nous-contacter/

    By phone at 1044.

    2