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Gmail address: unable to access it with my MacBook Air

Nikita64700 Posted messages 293 Registration date   Status Member Last intervention   -  
Aliboron Martin Posted messages 3662 Registration date   Status Contributor Last intervention   -

Hello,

I think my MacBook Air 13.3 from June 2016 might be too old, my Gmail address is unable to view emails, it says this version of the browser is not compatible... please install another browser...

What can I do just to transfer spreadsheets to my iPad.

Thank you for your help... Have a great weekend.

Nikita


4 answers

  1.
    bazfile Posted messages 58529 Registration date   Status Moderator Last intervention   20 283
     

    Hello @Nikita64700 StatusMember.

    Try using the ESR version of Firefox for macOS https://www.mozilla.org/fr/firefox/all/desktop-esr/

    .

    bazfile
    Moderator/Security Contributor.
    a hello, a response, and a thank you are always welcome.

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    1. Nikita64700 Posted messages 293 Registration date   Status Member Last intervention   22
       

      Good evening,

      thank you for your response, I'll look into it tomorrow..

      my MacBook version 10.11.6 OS X EL CAPITAN

      13 inches 2015 8 GB

      Good evening

      0
  2. Aliboron Martin Posted messages 3662 Registration date   Status Contributor Last intervention   992
     

    Is your Mac up to date? In principle, a 2015 MacBook Air can be upgraded to Monterey (macOS 12.x). Is that the case? Which browser did you try?

    Just so you know, I was able to log into my Gmail account using Safari 14.1.2 on Mojave without any particular issue...

    Hello at your place!
    Bernard

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    1. Nikita64700 Posted messages 293 Registration date   Status Member Last intervention   22
       

      Good evening,

      thank you for your response, I'll see that tomorrow..

      my MacBook version 10.11.6 OS X EL CAPITAN

      13 inches 2015 8 GB

      Have a nice evening

      1
      1. Aliboron Martin Posted messages 3662 Registration date   Status Contributor Last intervention   992 > Nikita64700 Posted messages 293 Registration date   Status Member Last intervention  
         

        Let's say it's high time to upgrade your machine to a "more recent" version of macOS. Perhaps not Monterey, as you might be using older software that may not be compatible.

        Try installing Mojave (macOS 10.14.6), which could be an acceptable compromise, if only for the time it takes to assess the 32-bit software you would need to update or replace to move forward. You can find on the page provided by Francis the links to download the newer versions of macOS.

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  3. Anonymous user
     

    Good evening,

    What is a MacBook Air 13.3 from June 2016 exactly for you?

    When you say 13.3, you are probably referring to the screen size.

    But what matters is the version of the macOS system installed.

    Assuming this Mac is a product model from 2015, it can go up to macOS 12, also known as Monterey, but since this Mac was originally produced and shipped with an outdated version of macOS, namely OS X 10.10 or OS X 10.11, we can imagine that a simple update of the macOS system will resolve the issue. In this case, a Mac from 2015 or 2016 should be able to use macOS 12, also known as Monterey. So please update to the latest version of macOS possible for this Mac, see this page:

    https://support.apple.com/fr-fr/102662

    then try...

    Sincerely.

    *_Francis_*
    Have a nice day, have a nice evening, have a nice night ;)
    iMac mid-2011 - MacBook Air M1 - iMac 2010 - iMac G5

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  4. Nikita64700 Posted messages 293 Registration date   Status Member Last intervention   22
     

    Good evening,

    thank you for your response, I will look into it tomorrow..

    my MacBook version 10.11.6 OS X EL CAPITAN

    13 inches 2015 8 GB

    have a nice evening

    0