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HP DeskJet 4222e connection

nedelegg Posted messages 6 Registration date   Status Member Last intervention   -  
kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   -

Hello,

Since an intervention on my PC (running Windows 10), I am unable to connect this printer, although I have re-downloaded

The PC responds "printer offline"

The printer's Wi-Fi connection search is running in a loop, with no results.

Does anyone have a solution?

Thank you in advance.

Noël GL


1 answer

  1.
    kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   14 683
     

    Hello,
     
    Download and install --> Revo Uninstaller
    Run it as administrator
    Uninstall all products from the HP printer
    Follow the tutorial carefully to uninstall everything properly, including residual folders and keys.
    For the residual scan, check --> advanced mode
    Restart the PC.
     
    Download this driver --> DeskJet 4222e
    Turn on the printer
    Run the driver --> HPEasyStart-15.8.1-DJ4200_57_2_1683_3_Webpack.exe
    Follow the instructions.

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