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HP DeskJet 4222e connection

nedelegg Posted messages 6 Registration date   Status Membre Last intervention   -  
kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   -

Hello,

Since an intervention on my PC (running Windows 10), I am unable to connect this printer, although I have re-downloaded

The PC responds "printer offline"

The printer's Wi-Fi connection search is running in a loop, with no results.

Does anyone have a solution?

Thank you in advance.

Noël GL


1 réponse

Réponse 1 / 1
kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 669
 

Hello,
 
Download and install --> Revo Uninstaller
Run it as administrator
Uninstall all products from the HP printer
Follow the tutorial carefully to uninstall everything properly, including residual folders and keys.
For the residual scan, check --> advanced mode
Restart the PC.
 
Download this driver --> DeskJet 4222e
Turn on the printer
Run the driver --> HPEasyStart-15.8.1-DJ4200_57_2_1683_3_Webpack.exe
Follow the instructions.
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