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Problems with outlook.fr

Martyjo21 Posted messages 7 Status Member -  
Martyjo21 Posted messages 7 Status Member -

It's impossible to send emails with small PDF attachments. I receive a postmaster message every time. Who can help me? Thank you in advance.

Martine

2 answers

  1.
    Radinoz Posted messages 7276 Registration date   Status Contributor Last intervention   1 167
     

    Hello

    Either the attachment is too large.
    Or the recipient's address does not exist.

    Use a file hosting service like wetransfer to send your pdf -> https://wetransfer.com

    ;)

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    1. Martyjo21 Posted messages 7 Status Member
       

      Good evening,

      The attachment isn't heavy, it's PDFs ranging from 20 KB to 200 KB at most, and the recipients' addresses exist since it usually works. It's only for the past ten days that it's been like this.

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      1. Radinoz Posted messages 7276 Registration date   Status Contributor Last intervention   1 167 > Martyjo21 Posted messages 7 Status Member
         

        His inbox might be full…

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      2. Martyjo21 Posted messages 7 Status Member > Radinoz Posted messages 7276 Registration date   Status Contributor Last intervention  
         

        Hello,

        Unfortunately, the box is not full. I tried to send the same thing to my husband's email address and it's the same issue, I always get this POSTMASTER undelivered. I think it comes from my app but I've searched in the settings, I uninstalled Outlook and reinstalled it, nothing works. It must definitely be something I'm doing wrong but what????

        Thanks anyway

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      3. Martyjo21 Posted messages 7 Status Member > Martyjo21 Posted messages 7 Status Member
         

        Re

        I just tried to send a 2MB photo and it went through. So it’s a problem related to the PDF, I’m using PDF X.

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  2. Martyjo21 Posted messages 7 Status Member
     

    Hello,

    I just read an article about MICROSOFT which, for security reasons and in response to the frequent phishing attempts using PDF files, has created an anti-spam firewall for PDFs. The article states that the MICROSOFT teams are working on unlocking access for those of us who use this file format. So stay tuned.

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    1. brucine Posted messages 24880 Registration date   Status Member Last intervention   4 174
       

      Hello,

      And what does the Postmaster say? (In this case, it's Rejected Spam).

      There is no solution other than, for example, compressing the pdf into a zip file to sneak past the filters... or using a proper email software.

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      1. Martyjo21 Posted messages 7 Status Member > brucine Posted messages 24880 Registration date   Status Member Last intervention  
         

        Hello,

        here is the message: remote server returned 550 5.7.520 message blocked because it contains content identified as spma. AS(4810)

        I'm tired of searching, I'm going to create another email address other than Outlook.

        Thanks anyway to those who tried to help me.

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      2. brucine Posted messages 24880 Registration date   Status Member Last intervention   4 174 > Martyjo21 Posted messages 7 Status Member
         

        Hello,

        So it's definitely spam, systematic as mentioned in <8> right now on Outlook if there are pdf attachments.

        We can perfectly keep the address used in Outlook but in a mail software, for example Thunderbird.

        Or (even though I dislike the idea), keep Outlook, right-click on the pdf, send to, compressed folder, and this time it's the zip we send.

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      3. Martyjo21 Posted messages 7 Status Member > brucine Posted messages 24880 Registration date   Status Member Last intervention  
         

        Good evening,

        Thank you, that’s exactly what I was thinking about this morning, to go through Thunderbird. But I think I will keep Outlook for unimportant but necessary emails for my simple exchanges; however, I will still open an email address with another provider.

        Have a good evening

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