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Hello, I have a problem with my Brother BCP-195 printer.

CaracterielleLozere Posted messages 6 Status Member -  
georges97 Posted messages 14615 Registration date   Status Contributor Last intervention   -

Hello, I have a problem with my Brother DCP-195C printer. I wanted to print a document in blue, so I changed the ink color, but the issue is that I can't remember how I did it. My memory isn't the best at 82 years old! Oops! I would like to be able to print documents normally in black and white or in color, but I'm still getting total prints in blue ink. Can someone help me? Thank you very much, have a good day!


3 answers

  1.
    georges97 Posted messages 14615 Registration date   Status Contributor Last intervention   2 935
     

    Hello,

    You can adjust the settings by clicking on mono:

    https://www.brother.fr/services-et-supports/dcp-195c/faqs/how-to-trouble-shooting/faq00002705_000

    On some printers (I don't have this model), all the cartridges need to contain ink in order to print in black and white.

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    1. CaracterielleLozere Posted messages 6 Status Member
       

      Thank you for the quick response. I have all the ink cartridges full; this problem appeared since I chose the blue color for printing the document, and now I don’t know how to get back to my previous print settings.

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      1. georges97 Posted messages 14615 Registration date   Status Contributor Last intervention   2 935 > CaracterielleLozere Posted messages 6 Status Member
         

        I don't know how to disable the blue, but the monochrome option usually restores the B&W.

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      2. CaracterielleLozere > georges97 Posted messages 14615 Registration date   Status Contributor Last intervention  
         

        Where do I need to go to find the "My Thank You" option

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  2. CaracterielleLozere Posted messages 6 Status Member
     

    and on this support I unfortunately do not find the answer

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    1. CaracterielleLozere Posted messages 6 Status Member
       

      When I did this manipulation, I found a table with all the colors, so I selected the blue. I can't find this table again to undo it.

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  3. CaracterielleLozere Posted messages 6 Status Member
     

    You tell me that I need to restore the Monochrome option, but I don't know how. Oops!

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    1. CaracterielleLozere Posted messages 6 Status Member
       

      Should I go into the printer settings? Thank you in advance for your patience with a novice.

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      1. georges97 Posted messages 14615 Registration date   Status Contributor Last intervention   2 935 > CaracterielleLozere Posted messages 6 Status Member
         

        Click on the blue button "reveal answer" on the page of the provided link in 1 to discover the tutorial with all the instructions.

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