Problem with my printer since I got fiber internet.

Hello,

When you switched to fiber, you probably had to change your internet BOX.

This means that if your printer is WIFI, it is no longer connected to the network.
And if it is connected via a wired connection, you need to check its network settings. It likely has a different IP address now.

If, on the other hand, it is connected via USB directly to the PC... a driver issue is possible.

Good evening and thank you very much! I pressed the "wps" button on the box but I don't know where the "wps" button is on my printer.....(I’m 74 years old.....;)

Good evening and thank you! My printer is an HP Deskjet 2600.

Here is a short video showing how to connect an HP printer

https://support.hp.com/fr-fr/drivers/selfservice/hp-deskjet-d2600-printer-series/3742933

Your case is around the 4th minute of the video... as far as you're concerned... the rest is purely commercial...

In summary:

You need to press the WPS button on your BOX for 5 seconds... The indicator lights up... you have 10 minutes.

Then press the Wi-Fi antenna button on the printer... also for 5 seconds and wait, it should connect.

Stay in front to monitor the operation, there may be questions asked on one of the screens... you may need to respond with OK or something else...

Hello,

Problem Description

When a user posts a message regarding their issue, they usually know the context of it. However, forum users can only assist them if they know which software it concerns, on which operating system, and possibly the relevant hardware.

It is therefore essential to describe the problem as completely as possible by specifying the software and, if applicable, the hardware environment.

The minimum here is to provide the brand and model of the printer... the type of connection.

Hello,

What should I do?

Please tell us more:

• error message
• connection method between PC and printer (USB, wifi, wired network...)
• printer model
• ...

See you blux           "Fools will try anything.
That's even how we recognize them"

You would first need to know the brand and model of the printer..??, but it's probably written in the manual for this printer.

The time to connect is between 5 and 10 minutes after pressing the WPS button..

Thank you very much! I'll give it a try! Have a good evening and a great weekend.

I hope you'll manage it. There's nothing extraordinary to do, it's all in the handling...

If you had a somewhat "trendy" teenager on hand...!! they could help you out with this.

And it would be a good deed for their record...

Hello and thank you again! I'm having trouble.....it seems simple yet I'm getting too frustrated.....it's okay, tomorrow Monday I will call a friend who is a computer scientist!

I have another issue.....I have photos on my phone, taken last night with my little nephews! when I try to download them to my PC, some of them don't appear and I don't understand why?

Thank you again and I wish you a great Sunday!

OK, I think we need to submit all this to the computer-savvy friend, he should be able to handle it without too much difficulty.

Have a good Sunday too.

Thanks again!

Hello, you need to reinstall the Wi-Fi in association with the box and the printer. Do it via "WPS": press the button on the box and then press the WPS button on the printer.

Not all of us are geniuses, but we're working on it.
Google is your friend, don't forget it!